How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%46+11.2Value 14%90+12.7Replies to reviews 7%77+5.4Craft & service penalty21−7.9Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCOREClosets by Design - North New Jersey
Morristown, NJ · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 31 closet designers · 4.6★ from 331 Google reviews
Report card
Percentile vs other closet designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Reviews for your job
Customers hired Closets by Design - North New Jersey for 6 kinds of job.
Closets by Design - North New Jersey for custom cabinet design & installation
Clear ✕All 34 Google reviews tagged “Custom cabinet design & installation”
I have to say! I am very impressed with the work by CBD. The contractor, yes. singular, completed my entire closet in 3 hours. It is so beautiful! It’s my space I go to glam, watch TV, or just chill. It is definitely one of the best purchases I’ve made in my home. I’ll definitely be back for upgrades to my other closets and laundry room.
We have ordered our closets for second time from closets by design. Their designers are thorough professionals and the quality is awesome!! We are very happy with our purchase and complete experience
Very professional and punctual. Good quality of cabinets.
I shopped around and it took several months for me to bite the bullet. I had three quotes from different designers. Amanda from CBD provided me the most creative solution. The price was affordable for me and was within the price range of the other quotes but there were more creative options provided. The designing…
They were wonderful to work with from the very beginning to the end. We met with the designer ( Erin) and she had wonderful suggestions of what would work for all of our closets. The people that came to install were on time and very professional. They wanted to make sure that everything was perfect when they were finished. I highly recommend them!!
We had an excellent experience. Amanda was professional, knowledgeable thoughtful in the design process. She followed the project from design phase to installation. The company did a great job including the two on site installers, Kyle and Mark.
This place is the worst. We worked with Nancy who was great at selling the design and then gave us an install date 2.5 months later. Of course they take 50% deposit to keep your place in line for install. They came to install on Jan 9th 2023 and didn't have all of the materials. They rescheduled a few times and came…
Closet by Design helped me with a pantry job building custom shelving unit. Went through some hiccups, but both the admin manager and technical manager went out of their ways to amend the issue to make sure the product is built to my satisfaction.
The absolute best experience ever! .. closets look phenomenal and neat.. easy, breezy experience.. Office staff is so polite and courteous.. Office manager is helpful and the sweetest! pleasant experience and will definitely use them for future projects. please don't go off the reviews left on this site.. You have…
We had built in closets designed and installed in our newly finished space. Everything looks great and we are very happy !
I am so happy with my new closets! Nadine did a fabulous job designing my closets. I needed ample storage for shoes and handbags and Nadine accomplished this and more. My husband needed his closet designed to accommodate his suits and ties and dress shirts. My husband was so pleased, he had Nadine design…
they were very efficient,timely and creative.Nadine their designer was excellent
Great designer, but terrible install and customer service. Numerous times they would confirm someone would arrive between 9-10 am, and the installer would not show up until 12 noon and leave by 3-4 pm. Half days at work must be nice! Job was supposed to take 4 days to install custom closets in an entire home.…
I worked with Nancy and she was absolutely amazing! She has a great sense of design and makes the customer and their needs and desires a priority. Closets By Design did a whole room walk in closet, another bedroom walk-in closet, a foyer closet and a garage. The installers were all professional, courteous, and…
Very disappointed! Installers came, performed half the install, realized there was an error in their measurements and just left. Zero notice. We did not hear from the installers. We did not hear from CBD. Phone calls go to answering service and are never returned. 3+ months later and this is still going on with our closet still half assembled…
Closets by Design installed 6 closets in our home. Julie was amazing to deal with.... from her design work to her understanding of our needs. Just terrific! Oscar was our outstanding installer. All in all, we will be using Closets by Design again!
This is our second experience with Closets By Design and they performed both design and installation at the highest level. There were no glitches; a hassle free experience. Erin, our designer was professional, personable and very knowledgeable. I would highly recommend this company for all of your cabinet needs.
Woah! That is all I can say.. I have had the best experience with this company. Courteous, professional and a smooth experience. Will definitely be using for future projects. If you're looking for custom closets, look no further.. Thank you again Closets by Design!
Had a terrible experience with this company. They charged me $7500 for installing cabinets snd paneling in my garage. Not only was the service extremely delayed but they did not finish the paneling on my garage wall. Leaving half of one wall completely bare. When confronted about it, they pointed to fine print in…
Getting a custom closet should not be this difficult!! Our designer Jonathan was great in designing a wall of cabinets in our Laundry/mudroom. That was the best thing I can say... Pluses: Great Design Competitive Pricing Nice Materials installed with no visible defects Minuses: *Date of installation was all…
Beth, the sales person/designer, was awesome but after that we'd never hear from the company. They had to come four times to install and fix mistakes. One time two guys showed up and had no idea why and didn't have the right parts or tools. A really disappointing experience considering the cost. We were not happy…
I have used them in the past two months to design an install numerous closet configuration designs for my house (linen, pantry, garage, ,master bedroom closet, hobby room , storage closets, etc. ). My designer has been wonderful (Beth Zipko) and the installation team and the office support team have been amazing.…
Nico was the sales representative for closet by design. He was amazing! However, after this visit and signing the contract, I had to deal with a different person for the installation. The wood cracked and a few other parts were damaged during installation. I reached out to closet by design right away and sent…
Recently had a custom closet installed and some storage in my garage. Jill was terrific, helped to layout the design, showed me some options I had not considered for the garage. I had to move the install date and they were able to accommodate me, thanks. Overall very satisfied, my aunt has already called for her design appt. Highly recommend.
Our designer, Jill, was a pleasure to work with -- knowledgeable, with a good color sense, full of helpful suggestions, and on top of our job (full home office. plus laundry room with cabinets) from beginning to end. Similarly, installation team headed by Rudy did great work and left everything looking spotless.
I would give them 0 stars if possible. They forgot to bring some materials during the install and rescheduled to complete the job. They have been no shows for the last two times. My email to their office was ignored. The phone calls are answered by rude professionals who coldly tell me they have no idea what…
It was a true pleasure working with my walk-in closet designer Erin. She was so kind, friendly and always available. She was very patient and worked with me to come up with a perfect design that fits my needs without going over the budget. She was with me every step of the way until the completion of installation.…
Absolutely loved working with them! Our Designer, Erin, was fantastic, professional, and brought our vision to life. She designed the room perfectly and completely understood what we wanted. She was thorough and followed up on everything quickly. She oversaw all steps of the installation process to ensure everything…
We had an amazing experience with our designer Jonathan H. He was so helpful and spent an amazing amount of time measuring and discussing options. He even had to make a last minute change because of our air ducts and did it without complaint! I really appreciated that. The installation has been another issue!…
If I can give 0 star I would. They took wrong measurement in my master bedroom closet its been week now and no one came to fix it. My husband called so many times every time we get different answer and they schedule the dates then never shows up. They promise me come tomorrow let see if someone comes tomorrow and…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Installation | 42 | — |
| Custom cabinet design & installation | 34 | — |
| Cabinet design | 33 | — |
| Custom closet design & installation | 30 | — |
| Cabinet installation | 29 | — |
| Closet design | 15 | — |