Experts Reviews · Company report
Closets by Design - North New Jersey logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%46+11.2Value 14%90+12.7Replies to reviews 7%77+5.4Craft & service penalty21−7.9Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

Closets by Design - North New Jersey

Morristown, NJ · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 31 closet designers · 4.6★ from 331 Google reviews

Report card

Percentile vs other closet designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Closets by Design - North New Jersey is better than 67% of closet designers.B
67
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Closets by Design - North New Jersey is better than 46% of closet designers.C
46
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Closets by Design - North New Jersey is better than 21% of closet designers.D
21
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Closets by Design - North New Jersey is better than 90% of closet designers.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Closets by Design - North New Jersey is better than 100% of closet designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Closets by Design - North New Jersey is better than 77% of closet designers.B
77

Reviews for your job

Customers hired Closets by Design - North New Jersey for 6 kinds of job.

Closets by Design - North New Jersey for custom closet design & installation

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Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Custom closet design & installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 10

All 30 Google reviews tagged “Custom closet design & installation”

Annette6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Maximized the space beautifully, a pleasure to work with

Custom closet design & installation
BrianLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I worked with Amanda from Closets by Design. She helped me design my dream closet! She was very responsive to all my questions and always made sure to follow up with me until the job was complete. Amanda and her entire team were very professional and friendly. I highly recommend Amanda! You will not be disappointed!

Closet designCustom closet design & installation+ Responsiveness+ Punctuality+ Quality
RooniLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had an excellent experience with Amanda and her team at Closets by Design for installation of 4 reach-in closets. They were prompt with the initial appointment for measurements and ideas on setting up the closets, and efficient and meticulous with the installation. Everything worked out perfectly with the final…

Closet designCustom closet design & installationInstallation+ Responsiveness+ Punctuality+ Quality
Dee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have to say! I am very impressed with the work by CBD. The contractor, yes. singular, completed my entire closet in 3 hours. It is so beautiful! It’s my space I go to glam, watch TV, or just chill. It is definitely one of the best purchases I’ve made in my home. I’ll definitely be back for upgrades to my other closets and laundry room.

Cabinet designCabinet installationCloset design+ Responsiveness+ Punctuality+ Quality
sandeep11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have ordered our closets for second time from closets by design. Their designers are thorough professionals and the quality is awesome!! We are very happy with our purchase and complete experience

Cabinet designCloset designCustom cabinet design & installation+ Quality+ Professionalism+ Value
JessicaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★

Editing my review….after I wrote my initial review, the company reached out and provided us with compensation they felt was appropriate for our experience. Thank you. Our experience was incredibly frustrating and disappointing. I will say we had a great experience with our designer, Suzzane, She was amazing,…

Cabinet designCloset designCustom closet design & installation
Plastic3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Julie was amazing to work with from start to finish. She was quick with her measurements and came up with a great design for our unusual space. We would definitely recommend working with her.

Custom closet design & installation
Monica18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amanda worked with me to create the perfect closet. It was installed quickly and efficiently. The workers were respectful and arrived on time. They cleaned up any dust afterwards. Love my new closet!

Custom closet design & installation+ Punctuality+ Quality+ Value
KikiLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I shopped around and it took several months for me to bite the bullet. I had three quotes from different designers. Amanda from CBD provided me the most creative solution. The price was affordable for me and was within the price range of the other quotes but there were more creative options provided. The designing…

Cabinet designCabinet installationCloset design+ Responsiveness+ Punctuality+ Quality
Garen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were wonderful to work with from the very beginning to the end. We met with the designer ( Erin) and she had wonderful suggestions of what would work for all of our closets. The people that came to install were on time and very professional. They wanted to make sure that everything was perfect when they were finished. I highly recommend them!!

Cabinet designCabinet installationCloset woodworking+ Responsiveness+ Punctuality+ Quality
Mary13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Erin was my consultant and she listened to what I wanted and gave me a product which meet my every need. I would highly recommend Erin and Closets by Design

Custom closet design & installation+ Responsiveness+ Professionalism+ Value
Peter4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nancy Paladino was such a pleasure to work with. She is very knowledgeable and passionate . Nancy took care of us in a timely manner which was needed due to current damage to our closet Would highly recommend Nancy and Closets by design

Custom closet design & installation+ Responsiveness+ Punctuality+ Quality
Suvendu8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Got my wife's walk in closet designed and done by Closets by Design. Nancy was the designer and she did a fabulous job in designing the dream closet. The closet when finally installed by the installer Steve who was very professional and worked in a very efficient manner, has brought to life an otherwise a dull and…

Closet designCustom closet design & installationInstallation+ Quality+ Professionalism+ Value
Prathik3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The overall experience with Closets by Design was fantastic. My designer, Amanda, was excellent to work with. She was extremely professional and patient in answering all my questions. She did a great job catering her designs to what I needed and helped maximize the available space. The installation crew also did an…

Closet designCustom closet design & installationInstallation+ Responsiveness+ Punctuality+ Quality
MansiLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Overall great experience. The designer was very prompt and was able to understand our requirements. The installation was very quick and neat too. We are very happy with the output. Only there was a no-show by the installation team on the 1st date but they made up for it and gave us another close date.

Custom closet design & installation
MarilynLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

OMG, I highly recommend Closet by Design, first I must say, do not be scared away by the unfavorable reviews. You have came to the right place, Closed by Design turned my life around. They gave me such beautiful closets and reorganize my closet. My life completely changed, I literally have my own boutique in my home…

Closet designCustom closet design & installationInstallation+ Responsiveness+ Punctuality+ Quality
Bob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had an excellent experience. Amanda was professional, knowledgeable thoughtful in the design process. She followed the project from design phase to installation. The company did a great job including the two on site installers, Kyle and Mark.

Cabinet designCabinet installationCloset design+ Responsiveness+ Punctuality+ Quality
StepLocal Guide · 123 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amanda was very easy to work with and was able to utilize maximum storage in our closet spaces. She was very responsive to any issues I had. Daniel was polite,& efficient and overall did a nice job despite a hiccup in getting the correct moulding. He came right back next day to correct it. Over all pleased with my…

Custom closet design & installationInstallation+ Responsiveness+ Professionalism
Sam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nadine was our designer for our new house. She addressed all of our needs with tremendous detail. The install was on time and without issue even. We had crown to the ceiling which looks beautiful. We highly recommend this company

Custom closet design & installation+ Responsiveness+ Punctuality+ Quality
Frances10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

Closet by Design helped me with a pantry job building custom shelving unit. Went through some hiccups, but both the admin manager and technical manager went out of their ways to amend the issue to make sure the product is built to my satisfaction.

Cabinet designCabinet installationCustom cabinet design & installation
ChristineLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My designer, Dina, was excellent to work with - a gem. She walked me through my options and was thorough in communication with design options and plans. There was a wait for the closets - but it was worth it as they turned out even better than anticipated. Extremely pleased with the final product.

Custom closet design & installation+ Quality
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our designer Erin was a pleasure to work with. We did 2 primary bedroom closets, a front hallway closet and a pantry. Each one turned out great. Erin had wonderful ideas to maximize our space. She made herself available at all times to meet our schedule. This was a very expensive purchase that she made sure met and exceeded our expectations.

Custom closet design & installation+ Responsiveness+ Quality+ Professionalism
DianaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had 3 Closets designed and installed in 2007! Still look like new!! Awesome job utilizing my space and install was great. Its now 15 years later closets still look great and I even changed configuration in 2 and Daniella was a great help. Thank you so much!!!

Custom closet design & installation+ Responsiveness+ Quality+ Professionalism
Marie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Marek and Kyle, our installers, arrived on time, and efficiently installed a walk in and five reach ins in about 2 1/2 hours. They cleaned the closet area of dust and debris. Note: We live in a high rise, so they also had to deal with an elevator. We are having a lot of work done at our apartment, and this was,…

Custom closet design & installationInstallation
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had an amazing experience working with Closets By Design North Jersey. My designer, Julie really listened and understood my needs and budget, and came up with a great design for my walk in closet. In addition, the two installers, Wilfred and Chris did a perfect job. They went out of there way to make sure…

Custom closet design & installation+ Responsiveness+ Punctuality+ Quality
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had an amazing experience. Julie, my design consultant was great to work with. She had great ideas and really listened to my needs and wants, wile keeping the project within my budget. Also the Installers, Wilfred and chris went above and beyond and my closet came out perfect. Thank you!!

Custom closet design & installation+ Responsiveness+ Quality+ Professionalism
IgorLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am happy with with closet design made by Pooja Bhangadia and professional and responsible installation. Already recommended to a friend

Custom closet design & installation+ Responsiveness+ Punctuality+ Quality
Kevin11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Closet designCustom closet design & installation+ Quality
MrShaft19541 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Custom cabinet design & installationCustom closet design & installation+ Quality+ Value
Ralph7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Cabinet designCabinet installationCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

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