Experts Reviews · Company report
Closets by Design - North New Jersey logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%46+11.2Value 14%90+12.7Replies to reviews 7%77+5.4Craft & service penalty21−7.9Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

Closets by Design - North New Jersey

Morristown, NJ · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 31 closet designers · 4.6★ from 331 Google reviews

Report card

Percentile vs other closet designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Closets by Design - North New Jersey is better than 67% of closet designers.B
67
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Closets by Design - North New Jersey is better than 46% of closet designers.C
46
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Closets by Design - North New Jersey is better than 21% of closet designers.D
21
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Closets by Design - North New Jersey is better than 90% of closet designers.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Closets by Design - North New Jersey is better than 100% of closet designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Closets by Design - North New Jersey is better than 77% of closet designers.B
77

Reviews for your job

Customers hired Closets by Design - North New Jersey for 6 kinds of job.

Closets by Design - North New Jersey for installation

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Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.60
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 61/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 12

All 42 Google reviews tagged “Installation” · showing 40

Chijui1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our sales representative is friendly and responsive. Her professionalism is helpful.

Cabinet designInstallation+ Responsiveness+ Professionalism
JosephLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Start to finish all involved were terrific.

Installation+ Responsiveness+ Punctuality+ Quality
B8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

I had a very nice man, Eddie Negron, design my closet. I have a very small space and needed him to make sure it didn’t make my room feel even smaller. He was professional, fast and everything he said he would do, they did. They installed my closet within a few weeks and today the whole thing took three hours. The…

Closet designInstallation+ Responsiveness+ Punctuality+ Professionalism
RooniLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had an excellent experience with Amanda and her team at Closets by Design for installation of 4 reach-in closets. They were prompt with the initial appointment for measurements and ideas on setting up the closets, and efficient and meticulous with the installation. Everything worked out perfectly with the final…

Closet designCustom closet design & installationInstallation+ Responsiveness+ Punctuality+ Quality
Dee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have to say! I am very impressed with the work by CBD. The contractor, yes. singular, completed my entire closet in 3 hours. It is so beautiful! It’s my space I go to glam, watch TV, or just chill. It is definitely one of the best purchases I’ve made in my home. I’ll definitely be back for upgrades to my other closets and laundry room.

Cabinet designCabinet installationCloset design+ Responsiveness+ Punctuality+ Quality
sandeep11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have ordered our closets for second time from closets by design. Their designers are thorough professionals and the quality is awesome!! We are very happy with our purchase and complete experience

Cabinet designCloset designCustom cabinet design & installation+ Quality+ Professionalism+ Value
Katie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love my new closet from closets by design. My designer TinaMarie was great to work with. She was always available to help me and answer all my questions. Installation was quick and went smoothly. Just make sure they install the corner base piece.

Closet designInstallation
JessicaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★

Editing my review….after I wrote my initial review, the company reached out and provided us with compensation they felt was appropriate for our experience. Thank you. Our experience was incredibly frustrating and disappointing. I will say we had a great experience with our designer, Suzzane, She was amazing,…

Cabinet designCloset designCustom closet design & installation
KikiLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I shopped around and it took several months for me to bite the bullet. I had three quotes from different designers. Amanda from CBD provided me the most creative solution. The price was affordable for me and was within the price range of the other quotes but there were more creative options provided. The designing…

Cabinet designCabinet installationCloset design+ Responsiveness+ Punctuality+ Quality
Suvendu8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Got my wife's walk in closet designed and done by Closets by Design. Nancy was the designer and she did a fabulous job in designing the dream closet. The closet when finally installed by the installer Steve who was very professional and worked in a very efficient manner, has brought to life an otherwise a dull and…

Closet designCustom closet design & installationInstallation+ Quality+ Professionalism+ Value
Prathik3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The overall experience with Closets by Design was fantastic. My designer, Amanda, was excellent to work with. She was extremely professional and patient in answering all my questions. She did a great job catering her designs to what I needed and helped maximize the available space. The installation crew also did an…

Closet designCustom closet design & installationInstallation+ Responsiveness+ Punctuality+ Quality
MarilynLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

OMG, I highly recommend Closet by Design, first I must say, do not be scared away by the unfavorable reviews. You have came to the right place, Closed by Design turned my life around. They gave me such beautiful closets and reorganize my closet. My life completely changed, I literally have my own boutique in my home…

Closet designCustom closet design & installationInstallation+ Responsiveness+ Punctuality+ Quality
Bob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had an excellent experience. Amanda was professional, knowledgeable thoughtful in the design process. She followed the project from design phase to installation. The company did a great job including the two on site installers, Kyle and Mark.

Cabinet designCabinet installationCloset design+ Responsiveness+ Punctuality+ Quality
StepLocal Guide · 123 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amanda was very easy to work with and was able to utilize maximum storage in our closet spaces. She was very responsive to any issues I had. Daniel was polite,& efficient and overall did a nice job despite a hiccup in getting the correct moulding. He came right back next day to correct it. Over all pleased with my…

Custom closet design & installationInstallation+ Responsiveness+ Professionalism
Frances10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

Closet by Design helped me with a pantry job building custom shelving unit. Went through some hiccups, but both the admin manager and technical manager went out of their ways to amend the issue to make sure the product is built to my satisfaction.

Cabinet designCabinet installationCustom cabinet design & installation
Marie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Marek and Kyle, our installers, arrived on time, and efficiently installed a walk in and five reach ins in about 2 1/2 hours. They cleaned the closet area of dust and debris. Note: We live in a high rise, so they also had to deal with an elevator. We are having a lot of work done at our apartment, and this was,…

Custom closet design & installationInstallation
nick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The absolute best experience ever! .. closets look phenomenal and neat.. easy, breezy experience.. Office staff is so polite and courteous.. Office manager is helpful and the sweetest! pleasant experience and will definitely use them for future projects. please don't go off the reviews left on this site.. You have…

Cabinet designCabinet installationCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
Jan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am so happy with my new closets! Nadine did a fabulous job designing my closets. I needed ample storage for shoes and handbags and Nadine accomplished this and more. My husband needed his closet designed to accommodate his suits and ties and dress shirts. My husband was so pleased, he had Nadine design…

Cabinet designCabinet installationCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
Thomas7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

they were very efficient,timely and creative.Nadine their designer was excellent

Cabinet installationCustom cabinet design & installationInstallation+ Responsiveness+ Punctuality+ Quality
davidLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Great designer, but terrible install and customer service. Numerous times they would confirm someone would arrive between 9-10 am, and the installer would not show up until 12 noon and leave by 3-4 pm. Half days at work must be nice! Job was supposed to take 4 days to install custom closets in an entire home.…

Cabinet installationCustom cabinet design & installationInstallation− Responsiveness− Punctuality
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I worked with Nancy and she was absolutely amazing! She has a great sense of design and makes the customer and their needs and desires a priority. Closets By Design did a whole room walk in closet, another bedroom walk-in closet, a foyer closet and a garage. The installers were all professional, courteous, and…

Cabinet designCabinet installationCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
Billy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Phenomenal service phenomenal quality! very attentive to all of our needs, product was delivered on time and as specified!! Breeze to work with and in this day and age that’s a rarity.

Cabinet designCabinet installationInstallation+ Quality
Joseph15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Closets by Design installed 6 closets in our home. Julie was amazing to deal with.... from her design work to her understanding of our needs. Just terrific! Oscar was our outstanding installer. All in all, we will be using Closets by Design again!

Cabinet designCabinet installationCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
AngelicaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Closets by design was a pleasure to work with. Our designer Nancy Paladino was fantastic, and understood exactly what we wanted. She made sure everything was perfect and she also designed an outstanding closet. Steve installed the closet extremely neatly, and was a perfectionist. They went above and beyond to meet…

Installation+ Quality+ Professionalism
richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is our second experience with Closets By Design and they performed both design and installation at the highest level. There were no glitches; a hassle free experience. Erin, our designer was professional, personable and very knowledgeable. I would highly recommend this company for all of your cabinet needs.

Cabinet designCustom cabinet design & installationInstallation
TattedUpLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Woah! That is all I can say.. I have had the best experience with this company. Courteous, professional and a smooth experience. Will definitely be using for future projects. If you're looking for custom closets, look no further.. Thank you again Closets by Design!

Cabinet designCabinet installationCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
Veronica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nico was my designer he spent a lot of time with us in designing our WIC. The outcome exceeded our expectations. The installer Morales was amazing and very tentative. Highly favored and recommend to everyone we know.

Cabinet installationInstallation+ Responsiveness+ Punctuality+ Quality
Dimitry11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Had a terrible experience with this company. They charged me $7500 for installing cabinets snd paneling in my garage. Not only was the service extremely delayed but they did not finish the paneling on my garage wall. Leaving half of one wall completely bare. When confronted about it, they pointed to fine print in…

Custom cabinet design & installationInstallation− Punctuality− Professionalism
Neil13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have used them in the past two months to design an install numerous closet configuration designs for my house (linen, pantry, garage, ,master bedroom closet, hobby room , storage closets, etc. ). My designer has been wonderful (Beth Zipko) and the installation team and the office support team have been amazing.…

Cabinet designCabinet installationCustom cabinet design & installation
Abhishek9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★

Closets by design is one of the first choice when it comes to the value for the money. The designer and workers are very good. Though there were some issues came up with scheduling initially, those were resolved effectively after putting to their attention. I am very much satisfied overall and recommend closets by design to my friends and family.

Cabinet designInstallation+ Quality+ Value
Your3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★

Nico was the sales representative for closet by design. He was amazing! However, after this visit and signing the contract, I had to deal with a different person for the installation. The wood cracked and a few other parts were damaged during installation. I reached out to closet by design right away and sent…

Custom cabinet design & installationInstallation− Punctuality− Quality
ScottLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Recently had a custom closet installed and some storage in my garage. Jill was terrific, helped to layout the design, showed me some options I had not considered for the garage. I had to move the install date and they were able to accommodate me, thanks. Overall very satisfied, my aunt has already called for her design appt. Highly recommend.

Cabinet designCabinet installationCustom cabinet design & installation+ Responsiveness+ Quality+ Professionalism
Barry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our designer, Jill, was a pleasure to work with -- knowledgeable, with a good color sense, full of helpful suggestions, and on top of our job (full home office. plus laundry room with cabinets) from beginning to end. Similarly, installation team headed by Rudy did great work and left everything looking spotless.

Cabinet designCabinet installationCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
JennyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

It was a true pleasure working with my walk-in closet designer Erin. She was so kind, friendly and always available. She was very patient and worked with me to come up with a perfect design that fits my needs without going over the budget. She was with me every step of the way until the completion of installation.…

Furniture assemblyCabinet designCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Absolutely loved working with them! Our Designer, Erin, was fantastic, professional, and brought our vision to life. She designed the room perfectly and completely understood what we wanted. She was thorough and followed up on everything quickly. She oversaw all steps of the installation process to ensure everything…

Cabinet designCabinet installationCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
CarlaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★

Tiffany the office manager was responsive and professional. She made sure everything was up to our satisfaction!

Installation+ Punctuality+ Professionalism
Hillary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Closet designInstallation
Ralph7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Cabinet designCabinet installationCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Cabinet designCabinet installationCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
Michael5 years ago★★★★★

Rating only, no written review.

Cabinet designInstallation+ Responsiveness+ Punctuality+ Quality

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