Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
Closets by Design - Reno logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%87+21.1Value 14%69+9.8Replies to reviews 7%86+6.1Craft & service penalty42−5.8Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Closets by Design - Reno

Sparks, NV · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 31 closet designers · 4.8★ from 68 Google reviews

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Percentile vs other closet designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Closets by Design - Reno is better than 81% of closet designers.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Closets by Design - Reno is better than 87% of closet designers.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Closets by Design - Reno is better than 42% of closet designers.C
42
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Closets by Design - Reno is better than 69% of closet designers.B
69
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Closets by Design - Reno is better than 100% of closet designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Closets by Design - Reno is better than 86% of closet designers.A
86

Reviews for your job

Customers hired Closets by Design - Reno for 6 kinds of job.

Closets by Design - Reno for custom cabinet design & installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Custom cabinet design & installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 16

All 8 Google reviews tagged “Custom cabinet design & installation”

Miki4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From beginning to end they were professional, complete and clean. They did garage cabinets in our new home, we will be having them back for more!

Building designCabinet designCustom cabinet design & installation+ Punctuality+ Quality+ Professionalism
sillysavagejake1016 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service! Nice and friendly.. the process went very fast! Thank you 😊

Custom cabinet design & installationInstallation+ Responsiveness+ Punctuality+ Quality
PatLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Top notch company from beginning to end! Everything went just as we wanted. Our installers, Miguel and Dylan really hustled for the two and a half days they were here. I really can't believe how well the new cabinets look and fit. Good job! I highly recommend Closets by Design for custom designed cabinets for your…

Customer photo from Pat's reviewCustomer photo from Pat's review
Cabinet designCabinet installationCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
Tim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience from design to installation. Will be using then again on more projects.

Custom cabinet design & installation
Valerie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We are impressed by the excellent work of Closets By Design of Reno, first by designing our master bedroom walk-in closet, and then by their timely and smooth installation. Kudos!

Cabinet installationCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
DanLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We used Closets by Design in Reno to set up our home office with two work stations. We had a couple of other companies come out to give bids in addition to Closets by Design. Their bid was fair and the design by Christina is great. The installation was flawless and the installers were top notch. We now have a…

Custom cabinet design & installationInstallation+ Responsiveness+ Punctuality+ Quality
JessyLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Custom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
BarbaraLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Cabinet designCabinet installationCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Custom cabinet design & installation8—
Installation6—
Cabinet design4—
Custom closet design & installation3—
Cabinet installation3—
Closet design2—

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