Analyzing 7,352,3487.4M ReviewsFor 20,82420.8K Experts

Experts Reviews · Company report
Clough Construction logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%93+24.3Value 15%100+15.2Craft & service penalty94−0.6Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Clough Construction

Novato, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 40 deck contractors · 5.0★ from 81 Google reviews

📞 Call (415) 444-5554Request a call backWebsite ↗

Report card

Percentile vs other deck contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clough Construction is better than 99% of deck contractors.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clough Construction is better than 93% of deck contractors.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Clough Construction is better than 94% of deck contractors.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clough Construction is better than 100% of deck contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clough Construction is better than 100% of deck contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clough Construction is better than —% of deck contractors.–
—

Reviews for your job

Customers hired Clough Construction for 3 kinds of job.

Clough Construction for fence building

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Fence building”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 4 Google reviews tagged “Fence building”

Janiss6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank You to Clough Construction for our 2 beautiful gates and fence. Scott and Deanne Clough and all of their staff and crew communicate with professionalism and kindness. Clough Construction is a trustworthy company that will deliver absolute excellence in design and construction for all of their projects. You…

Fence buildingFence installation+ Responsiveness+ Punctuality+ Quality
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Clough Construction, YES!, entirely professional, their work was of the highest quality. The building crew--Rafael, Hugo, and Michael--listened carefully to our desires and concerns, then worked skillfully and efficiently to build 62 feet of rock-solid, beautiful fence, gate, and arbor, all in two-and-a-half days.…

Customer photo from Michael's review
Fence building+ Responsiveness+ Punctuality+ Quality
Christian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hi all those looking for fence, deck or other work... We had our backyard fenced in by Clough this spring. Hands down one of the best construction experiences we have had. Called them up and it took them a few weeks or so to come out and spec the project. They then gave us the week they would start the project.…

Fence building+ Responsiveness+ Punctuality+ Quality
Nancy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Clough Construction! They just completed my back deck and privacy fence, coping with various issues, including working around the king tides. They were extremely efficient, competent, friendly, and also very sensitive to my needs. How many times have you heard of a construction company described…

Composite decksDeck installationDeck replacement+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance7—
Fence building4—
Deck installation3—

Compare with

Quality Builders and Renovation Inc logoQuality Builders and Renovation IncExperts Score 97Windsor · 5.00★Be Home Remodeling logoBe Home RemodelingExperts Score 97San Francisco · 5.00★Nor-Cal Maintenance Services | Gutter & Exterior Services in Windsor, CA logoNor-Cal Maintenance Services | Gutter & Exterior Services in Windsor, CAExperts Score 96Windsor · 4.99★