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Clough Construction

Deck builder · San Francisco, CA · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%93+24.3Value 15%100+15.2Craft & service penalty94−0.6Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 40 deck contractorsPosition by Experts Score among all companies we track in this category. · better than 97%
5.0 ★★★★★ 81 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
16%reviews answered by the owner
Sep 2026latest review

Clough Construction at a glance

Clough Construction holds a 5/5 rating from 81 Google reviews, with the owner replying to 16% of them. Customers frequently cite high-quality workmanship, professional communication, and fair pricing for deck and fence projects. Recurring themes include punctuality, detailed contracts, and thorough site cleanup. No common criticisms appear in the provided excerpts, as all reviews are five-star.

  • Google rating: 5.0 out of 5 from 81 reviews (100% five-star).
  • Reviews on this page: 81 Google reviews (76 with written comments, 16 with photos).
  • Owner responses: the business replied to 16% of reviews.
  • Most recent review: September 3, 2026.
  • Service: Deck Contractor serving San Francisco, California.

Data from Google, last updated October 27, 2026.

Score profile vs other deck contractors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction99Reliability93Craft & service94Value100Momentum100Replies to reviews–Satisfaction: 99 (median 88)Reliability: 93 (median 87)Craft & service: 94 (median 88)Value: 100 (median 98)Momentum: 100 (median 100)
Clough ConstructionDeck Contractors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clough Construction: 99/100 on this factor. Category median: 88.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clough Construction: 93/100 on this factor. Category median: 87.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Clough Construction: 94/100 on this factor. Category median: 88.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clough Construction: 100/100 on this factor. Category median: 98.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clough Construction: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 44.–
–

Bar = this company · dark tick = category median.

Star ratings

81 Google reviews we collected

  • 5 stars81100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 76 written reviews

  • Praise200100%
  • Complaints10%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude5427%
  • Quality & results3718%
  • Speed & response3316%
  • Would recommend2613%
  • Communication189%
  • Price & value189%
  • Honesty & trust157%

What customers talk about

We read 76 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Clough Construction is a very professional company, from the time you walk into their office inquiring about a job right to the end when it's been completed.”
  • “The installation was completed professionally and with great attention to detail.”
  • “Throughout the entire project, the staff was helpful, friendly, and responsive to any questions or requests I had.”
  • “We are thrilled with the results and recommend them 100%.”
  • “Their work is top quality, the finished product looks excellent, and their entire team was professional and easy to work with throughout the projects.”
  • “We looked around a lot to find metal gates that would look good, be reasonably priced of high quality, and maintain the privacy we had with the wooden gates.”
  • “…fences and gates they built are the ones that lasts), they are very reliable, show up on time, and do a thorough job cleaning up the work area after…”

People customers mention

  • Scott 17 reviews
  • Deanne 12 reviews
  • Quinn 9 reviews
  • Lowell 5 reviews
  • Rafael 4 reviews
  • Salvador 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Clough Construction for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

Shannon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Clough Construction is a very professional company, from the time you walk into their office inquiring about a job right to the end when it's been completed. The materials and worker skill are of high quality. I would use them again with no zero hesitation.

Renee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We recently got our front fence done by Clough Construction.The work is incredibly high quality, and the team is great.From the owners to the crew, everyone was super professional.We are thrilled with the results and recommend them 100%.

Steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had a new side fence built for my home. Clough Construction did an excellent job. Workers were friendly and listened to my requests. Job was done in just a few days.

Rick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Clough Construction built some of our fencing and added new metal gates at our house. Their work is top quality, the finished product looks excellent, and their entire team was professional and easy to work with throughout the projects.

Rich2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I highly recommend Clough Construction in San Rafael. They recently installed two gates and metal fencing on my property, and I am extremely pleased with the results. The black gates are beautiful, well-crafted, and provide excellent protection against wildfire. The latch and locking mechanisms are exceptionally…

Susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent work! Clough came out, gave a great quote and put up a gorgeous ipe wood fence. If you need it to look *perfect* these are the people to work with in San Rafael, Marin County.

Photos

Customer reviews

5.0 ★★★★★ 81 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Shannon Griffin8 reviewsTotal number of Google reviews Shannon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Clough Construction is a very professional company, from the time you walk into their office inquiring about a job right to the end when it's been completed. The materials and worker skill are of high quality. I would use them again with no zero hesitation.

Renee2 reviewsTotal number of Google reviews Renee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We recently got our front fence done by Clough Construction.The work is incredibly high quality, and the team is great.From the owners to the crew, everyone was super professional.We are thrilled with the results and recommend them 100%.

Response from the owner · a month ago

We thank you for the opportunity to install your new front fence and gate, and are so pleased with your high recommendation! Thank you very much. Clough Construction

Steven Marthinsen2 reviewsTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a new side fence built for my home. Clough Construction did an excellent job. Workers were friendly and listened to my requests. Job was done in just a few days.

Rick Wells3 reviewsTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Clough Construction built some of our fencing and added new metal gates at our house. Their work is top quality, the finished product looks excellent, and their entire team was professional and easy to work with throughout the projects.

Rich Shortall2 reviewsTotal number of Google reviews Rich has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend Clough Construction in San Rafael. They recently installed two gates and metal fencing on my property, and I am extremely pleased with the results. The black gates are beautiful, well-crafted, and provide excellent protection against wildfire. The latch and locking mechanisms are exceptionally smooth and operate flawlessly, which speaks to the quality of the workmanship. The installation was completed professionally and with great attention to detail. Throughout the entire project, the staff was helpful, friendly, and responsive to any questions or requests I had. From start to finish, Clough Construction delivered outstanding service and a high-quality finished product. I would not hesitate to recommend them to anyone looking for fencing or gate installation.

Susan Crane6 reviewsTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent work! Clough came out, gave a great quote and put up a gorgeous ipe wood fence. If you need it to look *perfect* these are the people to work with in San Rafael, Marin County.

Alec Shaffer2 reviewsTotal number of Google reviews Alec has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did an amazing job on our fence. We keep getting compliments about it from our neighbors.

Dave L5 reviewsTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We recently replaced a wood front fence and two gates with aluminum using Clough. We also replaced a second wood fence with wood. We could not be more pleased with the quality of the work and the materials. We had enough positive recommendations about Clough that we didn't get bids, but feel the price was good especially considering the quality.

Erika cerutti3 reviewsTotal number of Google reviews Erika has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Scott, Deanne and the crew were so easy to work with on my fence and aluminum gate project. They were attentive to my concerns and delivered as expected with beautiful results. I love looking at my new fence and gates every day! Looking forward to working with them again in the future!

E L P7 reviewsTotal number of Google reviews E has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Clough is fabulous. They installed a complicated fence system (board fence, wire fence, offsets, and coyote rollers on top, on a steep hill, with metal fencing and gates near the house as required by fire regulations. The work is gorgeous. Their team is so competent and resourceful, coming up with solutions to tricky problems like building the fence over an existing outbuilding to exclude wildlife and building around retaining structures on the hill. Plus they are really nice people and easy to deal with. Some 15 years ago, they also built a deck for me with concrete piers and a stairway with railings leading up to a bank. It is still as solid as a rock. I recommend them highly.

Response from the owner · 6 months ago

Thank you for your eloquent review. It was very rewarding to help secure your property with metal fencing, deer fencing and coyote rollers. We appreciate the opportunity to help you create Zone Zero with our non-combustible fencing. The end result was hardening of your home and protection of your pets. Thank you for your support with your continued business. You are a delight to work with!

Clough Construction on Google Maps →

Business details