Experts Reviews · Company report
Clough Construction logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%93+24.3Value 15%100+15.2Craft & service penalty94−0.6Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Clough Construction

Novato, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 40 deck contractors · 5.0★ from 81 Google reviews

Report card

Percentile vs other deck contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clough Construction is better than 99% of deck contractors.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clough Construction is better than 93% of deck contractors.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Clough Construction is better than 94% of deck contractors.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clough Construction is better than 100% of deck contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clough Construction is better than 100% of deck contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clough Construction is better than —% of deck contractors.–
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Reviews for your job

Customers hired Clough Construction for 3 kinds of job.

Clough Construction for general repairs & maintenance

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Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4

All 7 Google reviews tagged “General repairs & maintenance”

Maurice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Clough Construction was professional and provided work of the highest quality from beginning to end of three projects for us and neighbors recently. Rafa and his crew did a superior job on the fences & Forest and his team did a beautiful job on our deck. Materials were of highest quality. Respectful onsite setup…

General repairs & maintenance+ Responsiveness+ Punctuality+ Quality
MichelleLocal Guide · 175 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We loved working with the entire Clough Construction team. Clough was extremely professional, responsive, and helped us choose the best material for our needs. Deanne and Scott were an absolute pleasure to work with and our new balcony/deck turned out stunning. We couldn't be happier with the final product. The…

Customer photo from Michelle's reviewCustomer photo from Michelle's review
General repairs & maintenance+ Responsiveness+ Punctuality+ Quality
Hannah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Clough Construction did an outstanding job on our project and they were so, so easy to work with. The on-site AND office staff are communicative, kind, quick, and thorough. We needed to install new railings in our yard for insurance purposes and were nervous about how it might change the look of the yard. Clough…

General repairs & maintenanceService not listed+ Responsiveness+ Punctuality+ Quality
Kate2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Clough Construction came highly recommended from the many agents in my real estate office where I am Managing Broker. They completely replaced a redwood deck off my dining room and their service was a dream come true! Forrest and Geoff were professional, talented and got a huge job done in record time. The…

General repairs & maintenance+ Responsiveness+ Punctuality+ Quality
Frank3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Finding good contractors in Marine turns out to be harder than it should be. Some fail to show up for appointments while others just won’t follow-up afterwards... Fortunately, we came across Clough Construction, and I have to say that this was one of the better experiences we had with any contractor over the last…

Customer photo from Frank's review
General repairs & maintenance
andrew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Clough installed a custom glass railing in our backyard that is on the water and did an amazing job. They also installed 2 side gates on the side of the house as well as a gate on one end of the water front for access. They were professional, timely and high quality of work. I highly recommend them for any fencing needs!

Customer photo from andrew's review
General repairs & maintenance+ Responsiveness+ Punctuality+ Quality
Dan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

In 2004 Clough replaced our upper deck and it still looks awesome. This year (2021) they designed and built a new lower deck and added our special place.....the CATIO ... a beautiful redwood and screen mini-lodge built especially for us and our cats. Clough Construction does fabulous work. We could not be…

General repairs & maintenanceService not listed+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

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