Analyzing 5,771,8595.8M ReviewsFor 15,88415.9K Experts
Google reviewers rate Club K9 at the Ranch 4.8 out of 5 based on 81 reviews. Customers frequently praise the facility's cleanliness, spacious indoor pool, and boarding services, noting that staff provide regular photo updates and maintain open communication. Many highlight the friendly, responsive team and the ease of scheduling via their app. However, a small number of low-star comments cite missed medication instructions, unreturned voicemails, and dissatisfaction with recent staffing changes as primary concerns.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
81 Google reviews we collected
Phrases our text analysis found in 57 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 57 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The employees were super friendly and even helped us try to get our dogs to learn how to swim as this was their first time at the pool.”
“Would recommend Club K9 to all my friends and family that is in need of boarding.”
“Staff is very welcoming, responsive and helpful in scheduling appointments.”
“Trust me, my dog always looks suspicious, so it was a great thing to see.”
“Great job for first-time boarding.”
“They answered all my questions.”
“Yes, this place is a bit more expensive, BUT WORTH IT.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Club K9 at the Ranch for 2 kinds of job. Pick one to see what they paid and said.
We love Club K9. We have looked into and setup doggie daycare at no less than 3 places in the mokena/Frankfort/tinley area. This is by far the best. Our pup has all the room to run and play. It is not crowded. They care for your doggo. We cannot wait for our next stay and day with the pup at Club K9.
My girl Koda is cared for so much when she was there 11 nights. I feel they go above and beyond to make you girl or boy fur babies special while you are gone.
We attend a special session her, I was amazed, at the club house, the interior, the stables and the owners love the ranch. The 🐎 , you can tell they are loved, and well attended to.
Renting out the pool is such a great option, especially for the cold winter months! The space is always clean, and the staff let's us do our thing (which is great for my reactive dog), while still being available if we need help.
First time trying their pool and it was so much fun. The employees were super friendly and even helped us try to get our dogs to learn how to swim as this was their first time at the pool. After a while they really got the hang of it and started doing it all on their own. Quickly turned into the best pool day ever! Can't wait to come back again
Our little girl absolutely loved being here. The staff was outstanding and messaged and sent photos everyday. Highly recommended.
| Job | Reviews | Category typical |
|---|---|---|
| Dog boarding | 2 | — |
| Dog daycare | 2 | — |
4.8 ★★★★★ 81 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They love my dog and I love that for him!
We love Club K9. We have looked into and setup doggie daycare at no less than 3 places in the mokena/Frankfort/tinley area. This is by far the best. Our pup has all the room to run and play. It is not crowded. They care for your doggo. We cannot wait for our next stay and day with the pup at Club K9.
Thank you so much for the kind words! We love that you loved our set up and look forward to taking care of your pup!
My girl Koda is cared for so much when she was there 11 nights. I feel they go above and beyond to make you girl or boy fur babies special while you are gone.
We love Koda and she is a part of our Club K9 family! Thank you very much for the kind review. We thank you for allowing us to take care of her!
We attend a special session her, I was amazed, at the club house, the interior, the stables and the owners love the ranch. The 🐎 , you can tell they are loved, and well attended to.
Thank you so much for the kind words! We are so happy and blessed to be able to share this beautiful property with the community. We hope to see you again!
Renting out the pool is such a great option, especially for the cold winter months! The space is always clean, and the staff let's us do our thing (which is great for my reactive dog), while still being available if we need help.
My pups had the best experience! Definitely will be bringing them back 🐾
Thank you so much for letting us meet them and being a part of our Club!
Best place to bring your dog to get their energy out in the winter!
First time trying their pool and it was so much fun. The employees were super friendly and even helped us try to get our dogs to learn how to swim as this was their first time at the pool. After a while they really got the hang of it and started doing it all on their own. Quickly turned into the best pool day ever! Can't wait to come back again
Our little girl absolutely loved being here. The staff was outstanding and messaged and sent photos everyday. Highly recommended.
One dog LOVED the pool. The other loved zooming around thy pool!
Analyzing 5,771,8595.8M ReviewsFor 15,88415.9K Experts
