Pilates studio · Mountain Lakes, NJ · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%80+22.6Replies to reviews 8%38+3.1Experts Score= 82Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 15 stretching studiosiPosition by Experts Score among all companies we track in this category. · better than 21%
4.8★★★★★188 Google reviews · 21 photos
94%five-star reviews
4.98★last 12 monthsiAverage stars on reviews from the last 12 months only.
3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the studio 4.8 out of 5 based on 188 reviews. Customers frequently praise the clean facilities, knowledgeable instructors, and convenient class schedules. However, several low-star reviews criticize the difficulty of canceling memberships and report issues with the appointment booking system.
Google rating: 4.8 out of 5 from 188 reviews (94% five-star).
Reviews on this page: 188 Google reviews (170 with written comments, 3 with photos).
Owner responses: the business replied to 29% of reviews.
Most recent review: November 5, 2026.
Service: Stretching Studio serving Mountain Lakes, New Jersey.
Data from Google, last updated November 12, 2026.
Score profile vs other stretching studios
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Club Pilates DenvilleStretching Studios median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Club Pilates Denville: 88/100 on this factor. Category median: 91.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Club Pilates Denville: 80/100 on this factor. Category median: 87.A
80
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Club Pilates Denville: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Club Pilates Denville: 38/100 on this factor. Category median: 68.D
38
Bar = this company · dark tick = category median.
Star ratings
188 Google reviews we collected
4.8of 5
5 stars17694%
4 stars42%
3 stars21%
2 stars11%
1 star53%
Praise vs complaints
Phrases our text analysis found in 170 written reviews
93%praise
Praise12093%
Complaints97%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6147%
Would recommend3326%
Quality & results119%
Honesty & trust97%
Price & value75%
Speed & response54%
Communication32%
What customers talk about
We read 170 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The atmosphere is amazing, the instructors are friendly and professional, and every class is a great experience.”
“I highly recommend this Pilates studio in Denville!”
“This is the only exercise that I've stuck to and can't stay away from.”
“I’ve had a great experience at Club Pilates Denville.”
“The instructors are knowledgeable, encouraging, and genuinely make you feel welcome from the moment you walk in.”
“Totally worth it if you want to feel stronger without killing yourself in the gym — I always look forward to the classes because the feeling I walk ou…”
“Overpriced, watered down Pilates.”
“They make you feel welcome right away and are always happy to help with any questions.”
“clean ) professionalism of the staff,(all very willing to explain, help, give modification where necessary) and supportive!”
People customers mention
Alexandra8 reviews
Carissa8 reviews
Aja7 reviews
Laurie6 reviews
Misti4 reviews
Caldwell3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Jacqueline2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Great studio period wonderful people. The only thing I've ever stayed with if you want to be healthy. Come and join us. You will love it and you will love yourself.
Natalia3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I highly recommend this Pilates studio in Denville! The atmosphere is amazing, the instructors are friendly and professional, and every class is a great experience. Definitely worth trying!
Angélica2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I love this Pilates studio! The place is always clean, the instructors are friendly and attentive, and the classes are excellent. It’s such a welcoming and pleasant environment. Highly recommended!
Consulting1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I’ve had a great experience at Club Pilates Denville. The instructors are knowledgeable, encouraging, and always make the classes challenging yet enjoyable. The studio is always clean and well organized. I highly recommend to anyone looking to improve their overall fitness while being part of a wonderful community.
anna1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Club Pilates is the place to be!!!! Their front desk staff is incredible and so welcoming (especially Anna and Grace). There’s classes all the time you never have to worry about scheduling! Highly recommend!
CherylLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I have been a member for about 15 months and I love the double studio! It offers twice the classes. I love the instructors and the space is brand new and beautiful. Alexandra is fantastic!
Great studio period wonderful people. The only thing I've ever stayed with if you want to be healthy. Come and join us. You will love it and you will love yourself.
Class time: Afternoon
Response from the owner · 2 days ago
Thank you so much for the wonderful review, Jacqueline! We truly appreciate you taking the time to share your experience with Club Pilates Denville. Our team is dedicated to creating a welcoming environment, and we're glad you feel inspired to promote health and wellness with us. Your support means a lot!
Natalia Andrea Tarquino3 reviewsiTotal number of Google reviews Natalia has written across all businesses on Google Maps, not just this one.
I highly recommend this Pilates studio in Denville! The atmosphere is amazing, the instructors are friendly and professional, and every class is a great experience. Definitely worth trying!
Class time: Afternoon
Response from the owner · 5 days ago
Thank you so much for the wonderful review, Natalia! We truly appreciate your kind words about our atmosphere and instructors. It's great to know you had such a positive experience, and we hope to see you back in class soon!
Angélica Ruge2 reviewsiTotal number of Google reviews Angélica has written across all businesses on Google Maps, not just this one.
I love this Pilates studio! The place is always clean, the instructors are friendly and attentive, and the classes are excellent. It’s such a welcoming and pleasant environment. Highly recommended!
Class time: Afternoon
Response from the owner · 5 days ago
Thank you so much for the wonderful review, Angélica! We truly appreciate you taking the time to share your experience with Club Pilates Denville. Our team is dedicated to providing a clean and welcoming environment, and we're glad you enjoyed the classes and found our instructors to be friendly and attentive. Your recommendation means a lot to us!
Consulting Group1 reviewiTotal number of Google reviews Consulting has written across all businesses on Google Maps, not just this one.
I’ve had a great experience at Club Pilates Denville. The instructors are knowledgeable, encouraging, and always make the classes challenging yet enjoyable. The studio is always clean and well organized. I highly recommend to anyone looking to improve their overall fitness while being part of a wonderful community.
Response from the owner · 6 days ago
Thank you so much for the wonderful feedback! We’re grateful you shared your experience at Club Pilates Denville. Our team is dedicated to providing a supportive environment, and it’s great to hear that you find the classes both challenging and enjoyable. We appreciate your recommendation and look forward to seeing you in the studio again!
anna torres1 reviewiTotal number of Google reviews anna has written across all businesses on Google Maps, not just this one.
Club Pilates is the place to be!!!! Their front desk staff is incredible and so welcoming (especially Anna and Grace). There’s classes all the time you never have to worry about scheduling! Highly recommend!
Response from the owner · 3 weeks ago
Thank you so much for the wonderful feedback, Anna! We truly appreciate you taking the time to share your experience with Club Pilates Denville. Our team is dedicated to providing a welcoming atmosphere and ensuring you have plenty of class options. We’re grateful for your support and recommendation!
Cheryl TLocal Guide · 13 reviewsiTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
I have been a member for about 15 months and I love the double studio! It offers twice the classes. I love the instructors and the space is brand new and beautiful. Alexandra is fantastic!
Response from the owner · 4 weeks ago
Hi Cheryl,
Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you've been enjoying your experience at Club Pilates Denville, especially with our double studio and fantastic instructors. It's great to know that Alexandra and the new space have made such a positive impact on your Pilates journey. We truly appreciate your support and look forward to seeing you in class!
Best regards,
The Club Pilates Denville Team
Suzanne HickeyLocal Guide · 34 reviewsiTotal number of Google reviews Suzanne has written across all businesses on Google Maps, not just this one.
Thank you so much for your wonderful review, Suzanne! We're thrilled to hear that you enjoyed our classes and experienced great customer service. Your feedback motivates our team to continue providing the best experience possible. We look forward to seeing you again soon at Club Pilates!
Pam Benson6 reviewsiTotal number of Google reviews Pam has written across all businesses on Google Maps, not just this one.
I love the Denville Club Pilates! The instructors are knowledgeable, encouraging, and genuinely make you feel welcome from the moment you walk in. Every class is thoughtfully taught, challenging in the best way! The studio is always clean, inviting, and a positive environment. I’ve had a wonderful experience here and would absolutely recommend it to anyone looking to start or deepen their Pilates practice!
Response from the owner · a month ago
Thank you so much for your glowing review, Lexi! We are thrilled to hear that you love the Denville Club Pilates and that our instructors have made you feel welcomed and supported. Your feedback about our clean and inviting studio environment means a lot to us. We strive to create a positive atmosphere for all our members, and it’s wonderful to know that you’ve had a wonderful experience. We appreciate your recommendation and look forward to continuing to support you in your Pilates journey.
Deepa VenkatramanLocal Guide · 55 reviewsiTotal number of Google reviews Deepa has written across all businesses on Google Maps, not just this one.
I love Katie’s classes at Club Pilates! She is so sweet, and I’m always impressed by how she teaches. If you’re just starting out, she makes you feel comfortable and welcome. If you’re ready to progress, she encourages you to keep growing. I highly recommend taking a class with her!
Response from the owner · a month ago
Hello Deepa,
Thank you so much for your wonderful review! We're thrilled to hear that you love Katie's classes at Club Pilates. It's fantastic to know that she makes you feel comfortable and welcome, while also encouraging you to grow and progress. Your recommendation means a lot to us, and we’re delighted to have you as part of our community. We look forward to seeing you in class again soon!
Best regards,
The Club Pilates Denville Team
