Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Reviewers praise the studio's challenging and varied reformer classes, noting that instructors provide clear instructions and individualized form corrections to ensure safe, effective workouts. However, several customers criticize the business for poor communication regarding membership policies, hidden fees, and class availability limits. Complaints also mention a lack of preparation for beginners, such as unannounced requirements for grip socks and unclear policy changes that led to unexpected charges.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
192 Google reviews we collected
Phrases our text analysis found in 131 written reviews
How often each topic comes up in the written reviews
We read 131 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is just the sweetest and she is so patient and kind and she makes all the exercises enjoyable, relaxing, and very productive.”
“She is thorough and pays attention to make sure participants are implementing correct form to prevent injury and get the most from the workout.”
“If you have not had a private lesson at Club Pilates I highly recommend it.”
“Definitely do not recommend a corporate studio over a local one.”
“She explained everything clearly and made sure everyone felt comfortable while still pushing us to do our best.”
“They do not provide them, and they do not communicate that it is a requirement.”
“Yes, the pricing is steep compared to locally owned Pilates studios but I pay for convenience- I like scheduling/canceling when I feel like it via an app.”
“Local studios don’t have any hidden fees like that so I can pause a few months and take classes again as I see fit at other local studios without worr…”
“Everyone who works here is SO genuinely sweet and helpful!”
“I felt that 30 min workout the next day”
praise complaint · found by our text analysis, Google review wording unchanged.
Alissa is a great instructor! She pushes me to challenge my body, and I always leave feeling like I’ve had an amazing workout. ⭐⭐⭐⭐⭐
If you have not had a private lesson at Club Pilates I highly recommend it. Angela’s background in physical therapy is the perfect transition from post surgery PT to getting back on the reformer.
Alissa is amazing as always!! She is just the sweetest and she is so patient and kind and she makes all the exercises enjoyable, relaxing, and very productive. She is absolutely the BEST!!💕💕💕 Love her and the entire Pilates staff!! ♥️♥️♥️😃😃😃💪🏽💪🏽💪🏽
Alissa was my Intro-Class intructor and she was the best!! Very kind and made instructions clear to understand as a beginner! Highly recommend.
Angela and Alissa are fantastic teachers full of knowledge. I feel amazing when I leave their classes. Just do it!!
Angela's classes are challenging while also patient with anyone who needs modifications. My favorite reason she the besg is I never get bored , clases are not repetitive.
4.8 ★★★★★ 192 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Alissa is a great instructor! She pushes me to challenge my body, and I always leave feeling like I’ve had an amazing workout. ⭐⭐⭐⭐⭐
If you have not had a private lesson at Club Pilates I highly recommend it. Angela’s background in physical therapy is the perfect transition from post surgery PT to getting back on the reformer.
Thank you so much for your wonderful feedback, John! We're grateful to know that our team, especially Angela, provided you with the support you needed during your transition. It's great to hear that private lessons have been beneficial for you, and we appreciate your recommendation to others. Your satisfaction is our priority!
Alissa is amazing as always!! She is just the sweetest and she is so patient and kind and she makes all the exercises enjoyable, relaxing, and very productive. She is absolutely the BEST!!💕💕💕 Love her and the entire Pilates staff!! ♥️♥️♥️😃😃😃💪🏽💪🏽💪🏽
Thank you so much for the wonderful feedback, D Gilner! We appreciate you taking the time to share your experience with our team. It's great to hear that Angela has made your sessions enjoyable and productive. Your kind words motivate us to continue providing the best service possible!
Alissa was my Intro-Class intructor and she was the best!! Very kind and made instructions clear to understand as a beginner! Highly recommend.
Thank you so much for the wonderful feedback, Kylee! We truly appreciate you taking the time to share your experience with our team. It's great to hear that Alissa provided you with clear instructions and made your introduction to Pilates enjoyable. Your recommendation means a lot to us!
Angela and Alissa are fantastic teachers full of knowledge. I feel amazing when I leave their classes. Just do it!!
Angela's classes are challenging while also patient with anyone who needs modifications. My favorite reason she the besg is I never get bored , clases are not repetitive.
Great teacher focused on technique, gives clear instructions and leads by example. Creates a friendly but challenging vibe.
Thank you so much for the wonderful review, Lydia! We truly appreciate you taking the time to share your experience with our team at Club Pilates. It's great to hear that you found our instructor's technique and guidance effective while enjoying a friendly atmosphere. Your feedback motivates us to keep providing the best experience possible!
great class; wonderful instructor; amazing music
Thank you so much for the 5-star review, Darlene! We truly appreciate you taking the time to share your experience at Club Pilates Renaissance. Our team is dedicated to providing enjoyable classes, and we're glad you loved the instructor and music. We look forward to seeing you in class again!
Candace is awesome!
Great workout! Mary Parker is the BEST!!
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
