CLAIRELocal Guide · 48 reviewsTotal number of Google reviews CLAIRE has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGulmir Noori and DeAngelo fantastic, quick and thoughtful!
Clutter Storage - San Francisco
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%71+17.2Value 14%92+13Replies to reviews 7%58+4.1Craft & service penalty83−1.7Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#304 of 342 moversPosition by Experts Score among all companies we track in this category. · better than 11%
4.7 ★★★★★ 1,343 Google reviews · 24 photos
92%five-star reviews
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
3.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
41%reviews answered by the owner
$285typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Clutter Storage - San Francisco at a glance
Google reviewers rate Clutter Storage 4.7 out of 5 based on 1343 reviews, with the owner responding to 41 percent of them. Customers frequently praise the punctuality, professionalism, and careful handling of items by the moving teams. However, negative feedback highlights recurring issues with unclear communication regarding storage space requirements, hidden fees, and instances of lost or mislabeled goods.
- Google rating: 4.7 out of 5 from 1,343 reviews (92% five-star).
- Reviews on this page: 1,342 Google reviews (1,133 with written comments, 39 with photos).
- Owner responses: the business replied to 41% of reviews.
- Most recent review: November 1, 2026.
- Service: Mover serving Tracy, California.
Data from Google, last updated November 2, 2026.
Score profile vs other movers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clutter Storage - San Francisco: 82/100 on this factor. Category median: 93.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clutter Storage - San Francisco: 71/100 on this factor. Category median: 91.B
71
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Clutter Storage - San Francisco: 83/100 on this factor. Category median: 94.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clutter Storage - San Francisco: 92/100 on this factor. Category median: 100.A
92
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clutter Storage - San Francisco: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clutter Storage - San Francisco: 58/100 on this factor. Category median: 77.C
58
Bar = this company · dark tick = category median.
Star ratings
1,342 Google reviews we collected
- 5 stars1,22992%
- 4 stars272%
- 3 stars40%
- 2 stars60%
- 1 star766%
Praise vs complaints
Phrases our text analysis found in 1,133 written reviews
- Praise1,78294%
- Complaints1176%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price10637%
- Reasonable14752%
- Overpriced114%
- Not sure197%
$285-70% vs typical movers
Middle half of what 189 customers paid ($93–$591) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Staff & attitude58931%
- Speed & response57130%
- Quality & results29816%
- Would recommend20711%
- Communication995%
- Price & value694%
- Honesty & trust663%
What customers talk about
We read 1,133 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Gulmir and Nico were very professional and handled all of the furniture with care.”
“Clutter was super slow very unprofessional … honestly brothers are far better”
“Gulmir Noori and DeAngelo fantastic, quick and thoughtful!”
“For pick up at Stanford they were late, took over 3 hrs to move one dorm room of boxes which were already packed and labeled 250 feet into the truck.”
“…ing to move to make it her smooth, i just want to thank them for the wonderful experience…”
“Absolutely terrible customer service, and predatory company policies.”
“This is our second time using Clutter and I would highly recommend this team for your next move!”
“If you value your belongings and peace of mind, I strongly recommend looking elsewhere.”
“They were quick and communicative about where my items should go when they brought them in.”
“After weeks of stress, disorganization, poor communication, and unhelpful customer service (outsourced and seemingly disconnected), my belongings were…”
“Clutter fit my needs for moving/storing and was a super reasonable price compared to anything within the city.”
“This company is disgusting and they are expensive and not worth the money you paid to use them.”
“I was slightly skeptical of anything but Ubox/Uhaul at first but honestly would go with Clutter again for future moves.”
“They are NOT transparent about storage space size (only give you two dimensions) and then they have zero transparency around how to reduce the size of…”
People customers mention
- Arnold 37 reviews
- Alexandria 32 reviews
- Daniel 31 reviews
- James 27 reviews
- Oscar 26 reviews
- Teresa 24 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Clutter Storage - San Francisco for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Leah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The team with Nico and Anthony G was incredible helpful, diligent and careful with our items. We had a big job, packing up phone booths to go into storage. They took their time and took great care to carefully handle and wrap all of the parts, including large metal walls and glass doors. Really appreciate their…
Paid $500–1,000
Adam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Easy, organized and professional. Would recommend if you are looking for a turnkey storage solution.
Paid $500–1,000Reasonable priceMoving-related packingMoving-related storage
Sophia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★
Nico and Gomur provided fast and efficient service. They were friendly and took great care with our belongings. We’ll continue to use Clutter for our storage services.
Paid $1–500Reasonable priceMoving-related storage
Natalie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★
This is the second time I have used Clutter and the level of service and care is top notch! I can’t recommend them enough. My packers, Maurice and Anthony, were careful and thorough (and went the extra step of putting footies on and off to keep our home clean). Great crew!
Paid $1–500Reasonable priceLocal movingMoving-related packingMoving-related storage
Liz3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Nico and Teresa were here on time, amazing job as always. This is the second time I’ve had Clutter do a move and it’s been an exceptional experience with the movers. They are logical and efficient, they know what to do w little guidance.
Paid $500–1,000Great priceSenior movingLocal movingMoving-related packing
Karen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Great experience with the team! Anthony, Daniel, Alexandria, and Sebastian made a great team and helped in managing a difficult situation. This was a big packing job as well as breaking down some complicated furniture. The team was considerate, focused and hard working. A+!
Paid $500–1,000Reasonable priceMoving-related packingMoving-related storage
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 159 | $569–$1.5k |
| Moving-related storage | 131 | $285–$958 |
| Moving-related packing | 102 | $432–$1.5k |
| Oversized-item moving | 41 | $228–$677 |
| Vehicle transport | 23 | $522–$1.4k |
| Senior moving | 21 | $529–$1.6k |
| In-state moving | 17 | $805–$2.1k |
| Moving-related junk removal | 2 | $196–$656 |
Compare with
Photos
Customer reviews
4.7 ★★★★★ 1,343 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Preston Rutherford2 reviewsTotal number of Google reviews Preston has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNico was awesome
Ryan MahoneyLocal Guide · 26 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLost multiple items. Movers are slow. Unclear communication from the beginning of how much space would be needed to store. We are now out a bed set, recliner love seat, and a recliner. Items were mislabeled.
- Price assessment: Overpriced
- Services: Local moving, Moving-related packing, Moving-related storage, In-state moving
Abigail Russell1 reviewTotal number of Google reviews Abigail has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNico and Gulmir were awesome! They arrived promptly and helped me pack my apartment - going above and beyond. Would definitely reccomend!
- Price assessment: Reasonable price
- Services: Moving-related packing, Oversized-item moving
Response from the owner · 5 days ago
Hi Abigail, thank you for sharing your feedback regarding Nico and Gulmir. We are glad they arrived promptly to assist with packing your apartment! Knowing they went above and beyond to support you means a lot to us. We appreciate you choosing us!
Run With Ollie1 reviewTotal number of Google reviews Run has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGulmir and Nico were very professional and handled all of the furniture with care. This is our second time using Clutter and I would highly recommend this team for your next move!
Response from the owner · 6 days ago
Hi, thank you so much for trusting Clutter for your second move, and for the fantastic shout-out to Gulmir and Nico. We’re thrilled to hear they were so professional and took such great care of your furniture. Knowing that you had another great experience with us means the world to us, and we truly appreciate your wonderful recommendation. We’d love to help you out again if you ever need a hand down the road!
Leah Tullo1 reviewTotal number of Google reviews Leah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe team with Nico and Anthony G was incredible helpful, diligent and careful with our items. We had a big job, packing up phone booths to go into storage. They took their time and took great care to carefully handle and wrap all of the parts, including large metal walls and glass doors. Really appreciate their help, this team and this company is VERY useful for business or residential needs.
- Price: $500–1,000
Response from the owner · 6 days ago
Hi Leah, thank you so much for the incredible feedback about Nico and Anthony G. Tackling a big job like packing up phone booths with large metal walls and glass doors requires serious care, and we’re thrilled to hear our team handled every single part with such diligence and caution. Whether for business or residential needs, making your project seamless is what we're all about, and we truly appreciate your wonderful recommendation!
Rabih Chaya3 reviewsTotal number of Google reviews Rabih has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlexandra and Matteo were great and very professional. Thank you. David U and Nicholas were amazing. Thanks so much
Response from the owner · a week ago
Hi Rabih, a huge thank you for recognizing Alexandra and Matteo! We’ll definitely share your compliments with them. Knowing they provided such professional and fantastic service during your move is wonderful to hear!
Charlie Thompson7 reviewsTotal number of Google reviews Charlie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDave U and Nico were great!
Response from the owner · 6 days ago
Hi Charlie, thank you so much for the kind words about Dave U and Nico. We’re genuinely happy to hear that they were so great to work with. We’d love to help you out again if you ever need a hand down the road!
LaraLocal Guide · 16 reviewsTotal number of Google reviews Lara has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDetailed review to follow. Nico, Daniel and Teresa were extremely diligent, kind and professional.
Response from the owner · a week ago
Hi Lara, thank you so much for the shout-out to Nico, Daniel, and Teresa! They take immense pride in being so diligent, kind, and professional, and hearing that they made your experience a success truly makes our day. We appreciate you choosing us!
Kimmy Le2 reviewsTotal number of Google reviews Kimmy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlexandria and Mateo were great!
Response from the owner · a week ago
Hi Kimmy, thank you so much for the fantastic feedback about Alexandria and Mateo. We're thrilled to hear they did such a great job for you! We'd love to support you again whenever you need us!
Business details
- Address: 1305 Pescadero Ave, Tracy, CA 95304
- Phone: (800) 805-4023
- Website: clutter.com
- Service area: Tracy, CA