The washing machines barely work and a miserable female employee who’s extremely rude works there . Way too many better laundry mats around

CNP Laundry
CNP Laundry at a glance
Customers frequently praise the facility's cleanliness, ample seating, and helpful staff who assist with oversized items like rugs and comforters. Pricing is described as competitive, with many machines accepting card payments. However, recurring criticisms include the early 7 PM closing time and instances of rude employee interactions or dryer malfunctions that damaged clothing.
- Google rating: 4.7 out of 5 from 202 reviews (86% five-star).
- Reviews on this page: 202 Google reviews (158 with written comments, 10 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 29, 2026.
- Service: Ironing Service serving Denver, Colorado.
Data from Google, last updated November 3, 2026.
Score profile vs other ironing services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
Star ratings
202 Google reviews we collected
- 5 stars17486%
- 4 stars136%
- 3 stars31%
- 2 stars31%
- 1 star94%
Praise vs complaints
Phrases our text analysis found in 158 written reviews
- Praise15394%
- Complaints96%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude8854%
- Price & value2515%
- Quality & results149%
- Would recommend138%
- Speed & response127%
- Honesty & trust74%
- Communication32%
What customers talk about
We read 158 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“needs but also has a caring spirit for the neighborhood.”
“The washing machines barely work and a miserable female employee who’s extremely rude works there .”
“Fantasist laundromat, affordable, reliable pay on machines with credit card.”
“The machines are Huge Take Card and isn't over priced.”
“Chanras are very good at communication,they did a great job my laundry was spotless clean and very professional I highly recommend them”
“I would recommend this laundromat to not only my own family but everybody else out there.”
“wonderful customer service, clean clothes, fast machines”
“They never called back, so he reached back out and the woman on the phone said they would keep searching, and that he should plan on returning Monday…”
“Honestly tempted to go there even when the dryer in my building gets fixed.”
“Camille at the front was extremely helpful, first time being here and she was kind and walked me through anything I needed, shout out her.”
People customers mention
- Misty 5 reviews
- Laundromat 4 reviews
- Camille 4 reviews
- Shar 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
The washing machines barely work and a miserable female employee who’s extremely rude works there . Way too many better laundry mats around
The Laundromat is kept very clean. The machines are wiped down and the atmosphere just sparkles with cleanliness, The manager is exceptional. She not only cares about the customers and their needs but also has a caring spirit for the neighborhood.
Clean machines, bathroom and floors. The staff is super helpful. The prices and convenience are very competitive.
Camille was very friendly, helpful and professional. If youre in town and need your clothes cleaned and want a bargain come and see Camille!
Huge laundromat and the lady that owns it is super kind. My comforter turned out beautiful. I would recommend this laundromat to not only my own family but everybody else out there.
I've had multiple good experiences at this location. The attendant at the front is always happy to help and is so friendly.
Photos
Customer reviews
4.7 ★★★★★ 202 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The Laundromat is kept very clean. The machines are wiped down and the atmosphere just sparkles with cleanliness, The manager is exceptional. She not only cares about the customers and their needs but also has a caring spirit for the neighborhood.
Very clean and very helpful staff! Felt comfortable and so taken care of.
Clean machines, bathroom and floors. The staff is super helpful. The prices and convenience are very competitive.
Camille was very friendly, helpful and professional. If youre in town and need your clothes cleaned and want a bargain come and see Camille!
Huge laundromat and the lady that owns it is super kind. My comforter turned out beautiful. I would recommend this laundromat to not only my own family but everybody else out there.
I've had multiple good experiences at this location. The attendant at the front is always happy to help and is so friendly.
Love this spot! Staff are super friendly, it's very clean, and there's ample room to sit and chill or work depending on what you need. I'm a regular here, and the staff are helpful and accommodating!
Best experience & service I've ever had at a laundrymat. Very happy this is the one that's so conveniently right around the corner from me :)
Closed early, not cool after driving over
Business details
- Address: 2218 N Downing St, Denver, CO 80205
- Phone: (720) 432-6608
- Website: cnplaundry.com
- Service area: Denver, CO