Analyzing 5,762,4835.8M ReviewsFor 15,84715.8K Experts
Google reviewers rate CNY Turf 4.9 out of 5 based on 204 reviews, with the owner responding to 79 percent of them. Customers frequently cite punctuality, clear communication, and reasonable pricing for services including hardscape installation, lawn care, and snow removal. Recurring themes highlight professional crews, attention to detail, and willingness to address issues after project completion. One common criticism involves missed phone calls and voicemails, with some clients reporting they were deprioritized for larger jobs.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Bar = this company · dark tick = category median.
204 Google reviews we collected
Phrases our text analysis found in 175 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 175 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was kind and considerate and came back to the house to do some other areas I wanted without hesitation.”
“The crew of 4 did a great job and took pride in their work.”
“I would highly recommend them to anyone looking for a quality hardscape.”
“Rob answered all of my questions quickly and gave directions on how to water the lawn for best results.”
“I believed the price was reasonable and that Chris was trustworthy.”
“Highly recommend to anyone looking for reliable lawn care and landscaping services!”
“They answered my questions timely and were responsive through the whole process.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired CNY Turf for 8 kinds of job. Pick one to see what they paid and said.
I needed a patio & walk way done at my house along with some other work… these guys knocked it out of the park. Exceeded my expectations by a million. A huge shout out to Matt & his whole crew. Thank you guys!
Rob, Bobby and Ryan came to rejuvenate our yard after removing 8 trees/ stumps and was left needing a total remodel of the yard. The serviced our yard with clean up, top soil/smoothing/leveling and planting seed. Rob answered all of my questions quickly and gave directions on how to water the lawn for best results.…
Chris and his team did an incredible job on a recent install of a stair, a 4ft retaining wall and fireplace. I would highly recommend them to anyone looking for a quality hardscape.
Chris and the team made my backyard dreams come true! They answered my questions timely and were responsive through the whole process. Their work is fantastic and I couldn’t be happier!
This crew was absolutely ridiculous. The were extremely helpful in that they accommodated my needs during this initial meeting. The friendliness and professionalism were off the charts, as well as their individual personalities. Theses guys (Bobby, Dave and Ryan) are the poster boys for customer service. I'll never…
Excellent service from start to finish! The crew was professional, on time, and did an amazing job with both the mowing and landscaping. The lawn and flower beds look incredible every time they leave, and their attention to detail really stands out. They were easy to communicate with, fairly priced, and clearly take…
| Job | Reviews | Category typical |
|---|---|---|
| Hardscaping | 17 | — |
| Lawn mowing & maintenance | 16 | — |
| Landscaping maintenance | 13 | — |
| Landscaping design | 11 | — |
| Lawn care | 11 | — |
| Landscape design | 10 | — |
| Mulching | 9 | — |
| Grass seeding | 8 | — |
4.9 ★★★★★ 204 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I needed a patio & walk way done at my house along with some other work… these guys knocked it out of the park. Exceeded my expectations by a million. A huge shout out to Matt & his whole crew. Thank you guys!
Rob, Bobby and Ryan came to rejuvenate our yard after removing 8 trees/ stumps and was left needing a total remodel of the yard. The serviced our yard with clean up, top soil/smoothing/leveling and planting seed. Rob answered all of my questions quickly and gave directions on how to water the lawn for best results. He was kind and considerate and came back to the house to do some other areas I wanted without hesitation. Highly recommend! Before and after photos below
Chris and his team did an incredible job on a recent install of a stair, a 4ft retaining wall and fireplace. I would highly recommend them to anyone looking for a quality hardscape.
Chris and the team made my backyard dreams come true! They answered my questions timely and were responsive through the whole process. Their work is fantastic and I couldn’t be happier!
I met Chris about two years ago and found out he did hard scapes for CNY Turf. Talked with him about a fire pit and patio around the pit, and arranged for an estimate. I believed the price was reasonable and that Chris was trustworthy. He went to bat for his employer after I was reluctant to put up a down payment, and Chris promised me everything would be fine. In September of 2025 we had the fire pit and patio installed. We were so pleased with the quality of work that we had Chris give us an estimate for a walkway from the driveway to the fire pit area. Once again we are so pleased with the quality of work and the professionalism of Chris and his crew! I would highly recommend CNY Turf to anyone looking to have some hardscape work done. And who knows…. Will I be doing another review next year for a deck replacement and patio install? Or perhaps a driveway? Time and money will determine our next project. Thanks guys!!
This crew was absolutely ridiculous. The were extremely helpful in that they accommodated my needs during this initial meeting. The friendliness and professionalism were off the charts, as well as their individual personalities. Theses guys (Bobby, Dave and Ryan) are the poster boys for customer service. I'll never hire anyone else for my landscaping needs. As for me and my house, "We celebrate CNY Turf"!
Excellent service from start to finish! The crew was professional, on time, and did an amazing job with both the mowing and landscaping. The lawn and flower beds look incredible every time they leave, and their attention to detail really stands out. They were easy to communicate with, fairly priced, and clearly take pride in their work. Highly recommend to anyone looking for reliable lawn care and landscaping services!
CNY turf came today to mulch and landscape part of my yard due to winter snowplowing. Matt, Jeremy and two other young men were a pleasure to work with. Professional, on time, and experts at what they do. Price was reasonable and they were concerned to stick around after they finished to make sure I was pleased. Hope to work with them in the future! Paige Lutwin
I absolutely LOVE my new walkway. The team at CNY Turf did a great job! I highly recommend them!
Matt and the CNY Turf team did an excellent job. Highly recommend them for any size project. Very polite and hard working team. Anthony
Analyzing 5,762,4835.8M ReviewsFor 15,84715.8K Experts
