Analyzing 9,863,3979.9M ReviewsFor 27,77127.8K Experts

Experts Reviews · Company report
Coastal Creek Animal Hospital logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%84+11.9Replies to reviews 7%92+6.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Coastal Creek Animal Hospital

North Charleston, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 50 veterinary technicians · 5.0★ from 147 Google reviews

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Report card

Percentile vs other veterinary technicians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Coastal Creek Animal Hospital is better than 94% of veterinary technicians.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Coastal Creek Animal Hospital is better than 95% of veterinary technicians.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Coastal Creek Animal Hospital is better than —% of veterinary technicians.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Coastal Creek Animal Hospital is better than 84% of veterinary technicians.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Coastal Creek Animal Hospital is better than 100% of veterinary technicians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Coastal Creek Animal Hospital is better than 92% of veterinary technicians.A
92

Reviews for your job

Customers hired Coastal Creek Animal Hospital for 1 kinds of job.

Coastal Creek Animal Hospital for large animals

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.71
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 26
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.82%

All 14 Google reviews tagged “Large animals”

Whitney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I truly cannot say enough wonderful things about everyone here! From the moment we walk in, we are welcomed with so much kindness, compassion, and genuine care. It means the world to me knowing that Petey is being cared for by people who truly love and care about him. 🐾❤️ Everyone has been so patient,…

Reasonable priceLarge animals
MelissaLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

So friendly and helpful/ knowledgeable !! Chloe LOVES " visiting " all her ladies!!

Reasonable priceLarge animalsService not listed
ErinLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Look no further for your vet! Easy, available appointments, affordable pricing and they treat my pups like they are their own. Experienced with puppies to senior dogs (have all). The staff is wonderful and I couldn’t be happier that I switched to them last year. When we lost our Sully, they sent a sweet…

Customer photo from Erin's review
Great priceLarge animals
Faith2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I just wanted to leave a review because with 7 fur babies finding the perfect vet could be difficult but with coastal creek I had zero doubts! The whole staff is incredible, our fur babies feel comfortable when they are there, we are treated with such care and they take the time to listen and help find exactly what…

Customer photo from Faith's reviewCustomer photo from Faith's review
Great priceLarge animals
Carrie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Was recommended this v et by my mom who lives out of state I want to personally thank Ms Rachel the receptionist for her customer service and Dr Mack and her team for saving my kitten who was severely ill. I highly recommend this veterinary clinic

Great priceLarge animals
angie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I love that I have found y'all to take great care of my elderly fur babies! Y'all are awesome How you show treatment plans before and we can discuss the best route to take for care

Large animals
Krystal7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We opted to change veterinarians due to concerns regarding the treatment plan for our English bulldog's allergies. They got us in promptly and addressed his condition, leading to a significant improvement in his health and appearance. We then recently experienced an emergency with our female English bulldog, and…

Large animals
Carley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We are SO glad we switched to Coastal Creek. We had a negative gut feeling about our previous vet, and we were right about that gut feeling because our previous vet didn't catch what was wrong with our cat like Coastal Creek did. Now we can get the appropriate treatment for him. Overall, everyone was way friendlier and personable here!

Reasonable priceLarge animals
crystal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The staff is amazing here. My dogs are always in great hands. I recommend all my friends and families.

Large animals
Paris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love everyone on your team! So sweet, knowledgeable and caring. The level of care to our pets and ease of scheduling has been unmatched in the Charleston area. I've recently moved back from NC and was worried about finding another vet I loved and I'm so thankful I found you all!

Great priceLarge animalsService not listed
Paul7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very good service. A little expensive though

OverpricedLarge animals
Jenn12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dr. Mack and her staff are incredible!! We are so lucky we found her to trust our fur babies with. Every person who works there is fantastic! We cannot recommend her enough!! We appreciate how much they love our animals, of course, but also, how each staff member takes the time to explain all steps in the treatment…

Reasonable priceLarge animals
Angels8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

Rating only, no written review.

OverpricedLarge animals
CameronLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Great priceLarge animals

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 57%Overpriced 5%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Large animals14—

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