How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%58+14.1Value 14%93+13.2Replies to reviews 7%95+6.7Momentum penalty40−6Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORECoastal Luxury Outdoors
Jacksonville, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 45 pool & spa services · 4.8★ from 453 Google reviews
Report card
Percentile vs other pool & spa services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Coastal Luxury Outdoors for 8 kinds of job.
Coastal Luxury Outdoors for custom swimming pool design
Clear ✕All 23 Google reviews tagged “Custom Swimming pool design” · showing 20
My wife and I worked with Jim to design our dream swimming pool. The entire process went so smoothly. Then once construction started, Judd did an incredible job managing the project and communicating with us constantly. Price wise, Coastal was a little more than one of the other bids we got but way then than the…
I’m not certain how this company has such high amount of positive reviews. Because I have not received the same experience. Pictures are worth 1000 words and I have plenty (photos and videos)The pool lights has gone out as depicted in the pictures in last then a year and no response from the company. May 11, 2026…
Coastal Luxury did a fantastic job with the design and construction of our in ground pool. We retained them for monthly maintenance and have had no issues after ~5 years. Professional and strongly recommend.
Had our pool built by Coastal Luxury almost two years ago, after a recommendation from a friend, and have opted to keep them as our pool service ever since. The custom design process and pool exceeded our expectations. It now gets serviced weekly. We have great communication with Kristy and get peace of mind knowing our pool is safe and clean to swim in.
Timothy at Coastal Luxury has done a fantastic job with our pool maintenance, and he is polite and professional.
We have been using Coastal for our weekly pool service for years now and can’t say enough positive things. From Derick, Phil and now Nick the service has been outstanding. If any pool issue should arise they are on it, and work hand in hand with the maintenance side to ensure it is addressed. I highly recommend them…
The technicians are friendly and helpful and the office staff is responsive and accommodating!
David and Marianna were wonderful to work with. I found them to be professional and accommodating. They facilitated reliable communication throughout the entire process. It was nice not to have a cookie cutter pool but rather one where the creativity reflected my vision and taste. David is a very skilled designer…
Cameron is neat efficient and courteous. Coastal Luxury installed our pool and patio in 2017 and has been servicing us ever since.
Coastal Luxury Outdoors remodeled our pool a few years ago. The entire process from start to finish went smoothly. From signing to completion was only a couple of months. Couldn’t be happier! They also clean our pool and do a great job at that as well.
Kevin and his team are excellent. We have always received good care and they are responsive when issues arise. They provide excellent pool cleaning services as well. Trevor and Matt are very thorough in their work. They are very courteous. They have taken excellent care of our pool from the beginning.
They installed my pool and now Caleb keeps it clean with weekly maintenance he does a great job keeping it swim ready, very pleased with their service.
Coastal is a 10/10. Caleb always does a great job with our pool service and maintenance!
Coastal designed and built our pool and spa over a year ago and it has been a beautiful addition to our home. We leverage Coastal to service and maintain our pool/spa. Shout out to Timothy who always does a great job of keeping everything in tip top condition.
Coastal Luxury Outdoors is the absolute BEST! They installed a beautiful pool for us and have been maintaining it for over a year now without any issues. Kevin built a top notch business. Doreen is a design queen. Fred, you’re a technical genius and Cameron, thanks for the weekly care our pool needs. You all are the…
Coastal luxury built my pool and continues to maintain it. We are extremely satisfied with the service!
The pool cleaners are friendly and I really like the feedback email each week
The best service and quality- From the personnel to the end product!!
Coastal designed and built our pool, deck and outdoor kitchen. They also do weekly maintenance on the pool and keep it looking sparkling clean. (Cameron does the maintenance and is a very pleasant professional.)
Coastal Luxury Outdoors recently designed and installed a new in ground pool for our home in Ponte Vedra Beach. David and Mariana designed a beautiful and modern pool with decking. The team at CLO did a great job from start to finish and also currently maintenance the pool regularly. Terry our construction manager…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Cleaning | 109 | — |
| Swimming pool equipment maintenance | 61 | — |
| General repairs & maintenance | 45 | — |
| Inground pool installation | 31 | — |
| Swimming pool water analysis | 28 | — |
| Design | 26 | — |
| General construction | 26 | — |
| Custom Swimming pool design | 23 | — |
