How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%58+14.1Value 14%93+13.2Replies to reviews 7%95+6.7Momentum penalty40−6Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORECoastal Luxury Outdoors
Jacksonville, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 45 pool & spa services · 4.8★ from 453 Google reviews
Report card
Percentile vs other pool & spa services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Coastal Luxury Outdoors for 8 kinds of job.
Coastal Luxury Outdoors for design
Clear ✕All 26 Google reviews tagged “Design”
My wife and I worked with Jim to design our dream swimming pool. The entire process went so smoothly. Then once construction started, Judd did an incredible job managing the project and communicating with us constantly. Price wise, Coastal was a little more than one of the other bids we got but way then than the…
Our backyard oasis is complete, thanks to the amazing team at Coastal Luxury Outdoors. From start to finish, we couldn't be any happier with the communication, collaboration, professionalism and workmanship of Coastal and all its vendors. Each phase of the project was carefully planned, communicated and executed.…
Had our pool built by Coastal Luxury almost two years ago, after a recommendation from a friend, and have opted to keep them as our pool service ever since. The custom design process and pool exceeded our expectations. It now gets serviced weekly. We have great communication with Kristy and get peace of mind knowing our pool is safe and clean to swim in.
Coastal Luxury put our pool in four years ago. We have been happy with the quality of the pool and service provided. They respond quickly and are able to help quickly when necessary. Trish and Derrick are most helpful. I would recommend Coastal to anyone looking to install/service a pool. Mike and Nora Robertson
Timothy at Coastal Luxury has done a fantastic job with our pool maintenance, and he is polite and professional.
Coastal Luxury Outdoors remodeled our pool a few years ago. The entire process from start to finish went smoothly. From signing to completion was only a couple of months. Couldn’t be happier! They also clean our pool and do a great job at that as well.
Service is good and reliable. Darian is our pool tech.
Kevin and his team are excellent. We have always received good care and they are responsive when issues arise. They provide excellent pool cleaning services as well. Trevor and Matt are very thorough in their work. They are very courteous. They have taken excellent care of our pool from the beginning.
They installed my pool and now Caleb keeps it clean with weekly maintenance he does a great job keeping it swim ready, very pleased with their service.
Coastal is a 10/10. Caleb always does a great job with our pool service and maintenance!
Coastal designed and built our pool and spa over a year ago and it has been a beautiful addition to our home. We leverage Coastal to service and maintain our pool/spa. Shout out to Timothy who always does a great job of keeping everything in tip top condition.
Coastal Luxury Outdoors built our pool and are now doing the cleaning and maintenance of the pool. The pool is always cleaned from top to bottom and the chemicals are maintained perfectly. We love the emailed report that is sent after each service indicating what was done and when the pool will be safe to swim. The…
Absolutely a great experience with Coastal Luxury. They do an outstanding job.
Great service!
We have used Coastal Luxury Outdoors for years (pool construction and maintenance); always so professional and reliable. Never had an issue! Timothy is awesome and provides excellent service!
Coastal Luxury Outdoors is the absolute BEST! They installed a beautiful pool for us and have been maintaining it for over a year now without any issues. Kevin built a top notch business. Doreen is a design queen. Fred, you’re a technical genius and Cameron, thanks for the weekly care our pool needs. You all are the…
I’ve been a very satisfied customer since 2009. Kevin and his team have always provided prompt, courteous and professional service. They stand as an example of how to run a quality service business.
I love them!!! Would 10/10 recommend.
Coastal luxury built my pool and continues to maintain it. We are extremely satisfied with the service!
The best service and quality- From the personnel to the end product!!
Completely satisfied with our finished pool!
Coastal designed and built our pool, deck and outdoor kitchen. They also do weekly maintenance on the pool and keep it looking sparkling clean. (Cameron does the maintenance and is a very pleasant professional.)
Coastal Luxury Outdoors recently designed and installed a new in ground pool for our home in Ponte Vedra Beach. David and Mariana designed a beautiful and modern pool with decking. The team at CLO did a great job from start to finish and also currently maintenance the pool regularly. Terry our construction manager…
My experience from start to present has been great! From the beginning, David and Mariana were so attentive to my husband and I that it made us feel like we were their only client, we were thoroughly listened to and they worked with us to draft the pool and outdoor area that fit our wants perfectly. Terry and Doreen…
Exceeds all expectations in terms of quality and customer service, highly recommended!
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Cleaning | 109 | — |
| Swimming pool equipment maintenance | 61 | — |
| General repairs & maintenance | 45 | — |
| Inground pool installation | 31 | — |
| Swimming pool water analysis | 28 | — |
| Design | 26 | — |
| General construction | 26 | — |
| Custom Swimming pool design | 23 | — |
