How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%58+14.1Value 14%93+13.2Replies to reviews 7%95+6.7Momentum penalty40−6Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORECoastal Luxury Outdoors
Jacksonville, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 45 pool & spa services · 4.8★ from 453 Google reviews
Report card
Percentile vs other pool & spa services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Coastal Luxury Outdoors for 8 kinds of job.
Coastal Luxury Outdoors for inground pool installation
Clear ✕All 31 Google reviews tagged “Inground pool installation”
My wife and I worked with Jim to design our dream swimming pool. The entire process went so smoothly. Then once construction started, Judd did an incredible job managing the project and communicating with us constantly. Price wise, Coastal was a little more than one of the other bids we got but way then than the…
if there was a 10 star, i would easily put that. Rafi and the team went above and beyond for me. So so happy!
Our backyard oasis is complete, thanks to the amazing team at Coastal Luxury Outdoors. From start to finish, we couldn't be any happier with the communication, collaboration, professionalism and workmanship of Coastal and all its vendors. Each phase of the project was carefully planned, communicated and executed.…
We love our Coastal Luxury Outdoors pool. All the back and forth and thinking about the design paid off in a pool, spa and space that has transformed our backyard. Mariana Lefaivre was by far the best designer we worked with (compared to other pool companies) and a major reason why we selected CLO. Judson Boyd…
As we had Coastal Luxury Outdoors build our beautiful pool and deck area, we felt they were the most qualified to continue servicing our pool. We’ve been extremely happy with their on-time performance and the quality of their work.
Coastal Luxury did a fantastic job with the design and construction of our in ground pool. We retained them for monthly maintenance and have had no issues after ~5 years. Professional and strongly recommend.
Had our pool built by Coastal Luxury almost two years ago, after a recommendation from a friend, and have opted to keep them as our pool service ever since. The custom design process and pool exceeded our expectations. It now gets serviced weekly. We have great communication with Kristy and get peace of mind knowing our pool is safe and clean to swim in.
Coastal Luxury put our pool in four years ago. We have been happy with the quality of the pool and service provided. They respond quickly and are able to help quickly when necessary. Trish and Derrick are most helpful. I would recommend Coastal to anyone looking to install/service a pool. Mike and Nora Robertson
Timothy at Coastal Luxury has done a fantastic job with our pool maintenance, and he is polite and professional.
The technicians are friendly and helpful and the office staff is responsive and accommodating!
David and Marianna were wonderful to work with. I found them to be professional and accommodating. They facilitated reliable communication throughout the entire process. It was nice not to have a cookie cutter pool but rather one where the creativity reflected my vision and taste. David is a very skilled designer…
Cameron is neat efficient and courteous. Coastal Luxury installed our pool and patio in 2017 and has been servicing us ever since.
Coastal Luxury Outdoors remodeled our pool a few years ago. The entire process from start to finish went smoothly. From signing to completion was only a couple of months. Couldn’t be happier! They also clean our pool and do a great job at that as well.
Great service and Ari is such a great guy and super professional!
Service is good and reliable. Darian is our pool tech.
I continue to be impressed with the consistent quality and professionalism that Caleb Shockley and Coastal Luxury Outdoors delivers to me and my family ... not only during the installation of our swimming pool, but also with its continuous weekly cleaning and maintenance. Coast Luxury and Caleb are a winning pair.
They installed my pool and now Caleb keeps it clean with weekly maintenance he does a great job keeping it swim ready, very pleased with their service.
Coastal designed and built our pool and spa over a year ago and it has been a beautiful addition to our home. We leverage Coastal to service and maintain our pool/spa. Shout out to Timothy who always does a great job of keeping everything in tip top condition.
Coastal Luxury Outdoors built our pool and are now doing the cleaning and maintenance of the pool. The pool is always cleaned from top to bottom and the chemicals are maintained perfectly. We love the emailed report that is sent after each service indicating what was done and when the pool will be safe to swim. The…
Absolutely a great experience with Coastal Luxury. They do an outstanding job.
Timothy cleans our pool every week. We get a lot of debris in it from our trees and it always looks pristine after he leaves.
We have used Coastal Luxury Outdoors for years (pool construction and maintenance); always so professional and reliable. Never had an issue! Timothy is awesome and provides excellent service!
Coastal Luxury Outdoors is the absolute BEST! They installed a beautiful pool for us and have been maintaining it for over a year now without any issues. Kevin built a top notch business. Doreen is a design queen. Fred, you’re a technical genius and Cameron, thanks for the weekly care our pool needs. You all are the…
I’ve been a very satisfied customer since 2009. Kevin and his team have always provided prompt, courteous and professional service. They stand as an example of how to run a quality service business.
Excellent product and customer service. Employees really go the extra mile!
The pool cleaners are friendly and I really like the feedback email each week
The best service and quality- From the personnel to the end product!!
Completely satisfied with our finished pool!
Coastal Luxury Outdoors recently designed and installed a new in ground pool for our home in Ponte Vedra Beach. David and Mariana designed a beautiful and modern pool with decking. The team at CLO did a great job from start to finish and also currently maintenance the pool regularly. Terry our construction manager…
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Cleaning | 109 | — |
| Swimming pool equipment maintenance | 61 | — |
| General repairs & maintenance | 45 | — |
| Inground pool installation | 31 | — |
| Swimming pool water analysis | 28 | — |
| Design | 26 | — |
| General construction | 26 | — |
| Custom Swimming pool design | 23 | — |
