How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%58+14.1Value 14%93+13.2Replies to reviews 7%95+6.7Momentum penalty40−6Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORECoastal Luxury Outdoors
Jacksonville, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 45 pool & spa services · 4.8★ from 453 Google reviews
Report card
Percentile vs other pool & spa services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Coastal Luxury Outdoors for 8 kinds of job.
Coastal Luxury Outdoors for swimming pool water analysis
Clear ✕All 28 Google reviews tagged “Swimming pool water analysis”
Coastal Luxury Outdoors does a terrific job. When there are weather changes, they still manage to do weekly maintenance. If technical problems arise with the system, they notify me and help to make arrangements to have the problem resolved. Their employees are knowledgeable, courteous and punctual. I can't…
Tony Gonzales at coastal luxury is great! Always friendly and knowledgeable! Recently had an issue from a safety fence installed by another company that broke a pipe and caused us to have our filtration system off 6 days while repairs were made by the other company. Tony took preventative measures to maintain our…
Moved over to Coastal when Andy decided to retire. The transition was seamless. Communication from the office is very good and service items, minor or major, have been dealt with efficiently. Jarrod is a pleasure to deal with, even when our dog Bella wants to go help him! Really happy with the relationship.
Coastal Luxury did a fantastic job with the design and construction of our in ground pool. We retained them for monthly maintenance and have had no issues after ~5 years. Professional and strongly recommend.
We have a new contract with Coastal. Transition was seamless, team is knowledgeable and responsive. They have a Work Order system that greatly helps in management of pool operations and budget. We receive a summary report of chemicals and a service checklist after each visit.
My pool tech, Robbie Delaney is the best!! I have a hard to manage pool because of the location, and he makes it sparkling every week; even in the cold weather. Would highly recommend Coastal Luxury Outdoors for your pool care; and shout out to our tech for the amazing job!!!!!
Very professional always shows up on time and is very good. Rayan r our technician he’s doing the best job of any of the folks I’ve had do the pool. Do all of your maintenance needs highly recommended
Want to highly recommend Robert and the tremendous job he does weekly with our pool maintenance and service. Robert is super accommodating, great with the details and our pool always looks fabulous. Thank you Robert, I’m a Coastal Luxury client for life.
And I must add that Cameron who performs our pool service is one of the best. Our pool is spotless and he is a pleasure to talk to which we always do when I'm home.
Coastal Luxury put our pool in four years ago. We have been happy with the quality of the pool and service provided. They respond quickly and are able to help quickly when necessary. Trish and Derrick are most helpful. I would recommend Coastal to anyone looking to install/service a pool. Mike and Nora Robertson
Darion does a great job
Cameron is neat efficient and courteous. Coastal Luxury installed our pool and patio in 2017 and has been servicing us ever since.
Service is good and reliable. Darian is our pool tech.
The team in the office is knowledgeable and responsive to all of my questions and concerns about my pool and equipment. Kaleb, the tech that provides maintenance weekly, is efficient and always pleasant to deal with. I highly recommend Coastal Luxury!
Coastal Luxury Outdoors has been maintaining/servicing our pool since 2014. They are professional, responsive and knowledgeable. Trish, the Office Manager, is a pleasure to speak with and always responsive! Derrick, the Service and Maintenance Division Manager, is also TOPS! Cameron, our Pool Service Technician,…
We have been using CLO for years. They are very professional, respond and repair in a timely manner. We trust them and our service technician-Timothy- is awesome!
Coastal Luxury Outdoors is the absolute BEST! They installed a beautiful pool for us and have been maintaining it for over a year now without any issues. Kevin built a top notch business. Doreen is a design queen. Fred, you’re a technical genius and Cameron, thanks for the weekly care our pool needs. You all are the…
Always prompt and excellent service. Current maintenance person is professional, careful and thorough
We’ve used Coastal for a decade now. They always do a superior job cleaning and maintaining our 25 year old swimming pool. On time, very friendly and the office staff are great too! We would highly recommend to all! Thank you!
Very reliable service. Our technician, Tim, does a great job with our pool.
The pool cleaners are friendly and I really like the feedback email each week
I have used them for many years! Prompt service and repairs and great customer service!! I highly recommend the monthly pool service!!
Coastal Luxury does a great job.
The best service and quality- From the personnel to the end product!!
Very easy to work with and professionally mannered company all around. Thanks so much for keeping our pool extremely clean and for the high quality customer service!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Cleaning | 109 | — |
| Swimming pool equipment maintenance | 61 | — |
| General repairs & maintenance | 45 | — |
| Inground pool installation | 31 | — |
| Swimming pool water analysis | 28 | — |
| Design | 26 | — |
| General construction | 26 | — |
| Custom Swimming pool design | 23 | — |
