Veterinarian · San Diego, CA · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%62+15Value 14%69+9.8Replies to reviews 7%69+4.9Momentum penalty98−0.2Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#63 of 97 veterinariansiPosition by Experts Score among all companies we track in this category. · better than 35%
4.7★★★★★410 Google reviews · 24 photos
90%five-star reviews
4.73★last 12 monthsiAverage stars on reviews from the last 12 months only.
6.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate CoastView Veterinary Hospital 4.7 out of 5 based on 410 reviews, with the owner responding to 64 percent of them. Customers frequently praise the staff for handling fearful or reactive pets with patience and care, noting clear communication and honest treatment options. Services include annual exams, surgery, and international travel certificates. However, several low-star reviews criticize high visit fees, perceived upselling, and inconsistent billing transparency. One reviewer also noted that the clinic does not provide emergency care despite website claims.
Google rating: 4.7 out of 5 from 410 reviews (90% five-star).
Reviews on this page: 410 Google reviews (327 with written comments, 47 with photos).
Owner responses: the business replied to 64% of reviews.
Most recent review: October 22, 2026.
Service: Veterinarian serving San Diego, California.
Data from Google, last updated November 3, 2026.
Score profile vs other veterinarians
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
This companyVeterinarians median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CoastView Veterinary Hospital: 72/100 on this factor. Category median: 79.B
72
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CoastView Veterinary Hospital: 62/100 on this factor. Category median: 74.B
62
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CoastView Veterinary Hospital: 100/100 on this factor. Category median: 94.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CoastView Veterinary Hospital: 69/100 on this factor. Category median: 85.B
69
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CoastView Veterinary Hospital: 98/100 on this factor. Category median: 100.A
98
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CoastView Veterinary Hospital: 69/100 on this factor. Category median: 44.B
69
Bar = this company · dark tick = category median.
Star ratings
410 Google reviews we collected
4.7of 5
5 stars36890%
4 stars133%
3 stars92%
2 stars61%
1 star143%
Praise vs complaints
Phrases our text analysis found in 327 written reviews
94%praise
Praise41494%
Complaints286%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
94%fair
Great price1014%
Reasonable5373%
Overpriced45%
Not sure68%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude18341%
Would recommend6615%
Quality & results4510%
Communication419%
Price & value409%
Honesty & trust358%
Speed & response327%
What customers talk about
We read 327 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was exceptionally kind, thoughtful, and attentive throughout the entire process.”
“Also, Kennedi is extremely rude and when I expressed my concerns she suggested I go to a different vet!”
“Highly recommended, especially if your pet has a difficult time with vet visits.”
“ill be going elsewhere and if you care for your fur baby, I recommend going somewhere else.”
“I had a wonderful experience at CoastView Veterinary Hospital.”
“New Office manager & Front desk people were terrible.”
“She took the time to explain everything clearly, anticipated details I hadn’t even thought of, and offered so much practical advice and helpful guidance.”
“Poor communication, constant mistakes re: what vaccines and shots are needed.”
“Prices are reasonable, and were actually cheaper for comparable things like exams / check-ups than they were at our local vet that we used to go to.”
“NOT worth it.”
“Her patience and genuine care made what could have been a stressful process feel so much easier.”
“Fraud waste and abuse!”
“…both of our dogs calm and we were able to complete all of the exams quickly and effectively including drawing blood and vaccines.…”
People customers mention
Stuart18 reviews
Janel14 reviews
Morse11 reviews
Roque10 reviews
Free10 reviews
Pizzo9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired CoastView Veterinary Hospital for 1 kind of job. Pick one to see what they paid and said.
CChris5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We are so incredibly grateful for Coast View and their team. Their doctors and technicians are amazing. They listen, they care, and they work with you to examine your pet at the pace and style that works for your pet. They are truly unique and I feel that their cooperative approach to treating my fur baby is…
Reasonable priceLarge animals
SShan1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
⭐⭐⭐⭐⭐
I had a wonderful experience at CoastView Veterinary Hospital. I especially want to thank Janel, who helped me with my cat’s international travel health certificate. She was exceptionally kind, thoughtful, and attentive throughout the entire process. She took the time to explain everything clearly,…
Reasonable price
JJane10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Knowing how busy this office is, I really appreciated the time that Dr. Pizzo took to explain the different scenarios to me.
Reasonable priceLarge animals
GGabeLocal Guide · 149 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I (literally) trust them with my Huskies' lives. Everyone at CoastView is always so incredibly nice and caring, and they genuinely love our girls. We came across them after hearing about the "fear free" certification, since one of our dogs is super scared and nervous around all new situations. I'm only sad that…
Reasonable priceLarge animals
DDiana7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I have been taking my little dogs to this facility for over 20 years. They have treated my dogs like family! Thanks so much!!
Reasonable price
LLisa1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★
The front staff and tech, Laura I think is her name were all great. The relief vet not so much. Not very personable. The tech was much more helpful to me and my dog.
We are so incredibly grateful for Coast View and their team. Their doctors and technicians are amazing. They listen, they care, and they work with you to examine your pet at the pace and style that works for your pet. They are truly unique and I feel that their cooperative approach to treating my fur baby is outstanding. We have a large reactive dog but going to Coast View is not stressful for him or us because of their open and accommodating approach. Thank you Coast View and team. Dr Katie and Leanne, you’re the best!♥️
Price assessment: Reasonable price
Services: Large animals
R
Rene AcostaLocal Guide · 15 reviewsiTotal number of Google reviews Rene has written across all businesses on Google Maps, not just this one.
Hi Rene, thank you for your kind words! We’re so happy to hear that Harley is doing great — that makes our day! Please give Harley some extra pets from all of us here at CoastView.
Warm regards,
The CoastView Team
S
Shan Jiang1 reviewiTotal number of Google reviews Shan has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐
I had a wonderful experience at CoastView Veterinary Hospital. I especially want to thank Janel, who helped me with my cat’s international travel health certificate. She was exceptionally kind, thoughtful, and attentive throughout the entire process. She took the time to explain everything clearly, anticipated details I hadn’t even thought of, and offered so much practical advice and helpful guidance. Her patience and genuine care made what could have been a stressful process feel so much easier.
I’m truly grateful for Janel and the whole team. It’s clear that they genuinely care about both pets and their owners. I couldn’t have asked for a better experience. Highly recommend!
Price assessment: Reasonable price
J
Jane Jones10 reviewsiTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
I (literally) trust them with my Huskies' lives. Everyone at CoastView is always so incredibly nice and caring, and they genuinely love our girls. We came across them after hearing about the "fear free" certification, since one of our dogs is super scared and nervous around all new situations. I'm only sad that we didn't know about them sooner.
Prices are reasonable, and were actually cheaper for comparable things like exams / check-ups than they were at our local vet that we used to go to.
I cannot recommend them highly enough!
Price assessment: Reasonable price
Services: Large animals
J
Janna AblerLocal Guide · 51 reviewsiTotal number of Google reviews Janna has written across all businesses on Google Maps, not just this one.
The front staff and tech, Laura I think is her name were all great. The relief vet not so much. Not very personable. The tech was much more helpful to me and my dog.
Price assessment: Reasonable price
Services: Service not listed
D
Denis Howell-Stiles5 reviewsiTotal number of Google reviews Denis has written across all businesses on Google Maps, not just this one.
We took both our dogs in for their annual exam and were helped out by Leanne! We’ve been going to Coastview for years because it was close and convenient and this was the best visit by far. Leanne did an incredible job keeping both of our dogs calm and we were able to complete all of the exams quickly and effectively including drawing blood and vaccines. In the past we’ve had to restrain or comfort the dogs more but this time it was easy!! The energy and approach was incredible and we were grateful for such a smooth experience. Sunny and Lou are already asking to go back!!
Price assessment: Reasonable price
Services: Large animals
S
Sell 9Local Guide · 15 reviewsiTotal number of Google reviews Sell has written across all businesses on Google Maps, not just this one.
Awful experience with Dr. Gowda. She was incredibly impersonal and unfriendly, and did not help at all with my pet’s condition. She did the bare minimum and gave me a generic answer you can find via Google. Clinic had ungodly high $100 visit fee. NOT worth it. Vet tech was also impersonating and unnecessarily tough with my pet. It’s clear they don’t care one iota about the animals- they’re strictly in it for the $$$. Please go elsewhere!
