Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
CoCo Nail Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%93+64.4Reliability 31%89+27.4Experts Score= 92Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

CoCo Nail Spa

Highfill, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.9★ from 133 Google reviews

📞 Call (479) 866-5558Request a call backWebsite ↗

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CoCo Nail Spa is better than 93% of nail salons.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CoCo Nail Spa is better than 89% of nail salons.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CoCo Nail Spa is better than —% of nail salons.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CoCo Nail Spa is better than —% of nail salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CoCo Nail Spa is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CoCo Nail Spa is better than —% of nail salons.–
—

Reviews for your job

Customers hired CoCo Nail Spa for 4 kinds of job.

CoCo Nail Spa for acrylic nails

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Acrylic nails”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 37

All 46 Google reviews tagged “Acrylic nails” · showing 20

Nathalia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very good service, and nice people. Nails are beautiful.

Acrylic nails
Mattie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Alice was so nice and did a perfect job on my nails! She is amazing!

Paid $40–60Acrylic nails
Jenny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Alice did an amazing job on my nails! She pays attention to every little detail and makes sure everything looks perfect. The atmosphere is welcoming and comfortable, and the customer service is excellent. I’ve gotten so many compliments on my nails. Definitely one of the best nail experiences I’ve had

Paid $80–100Acrylic nailsManicure
ciara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

IVY IS AMAZING! amazing service, beautiful work!

Paid $60–80Acrylic nails
Gina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Absolutely obsessed with my nails and pedicures every single time 😍💅 Ivy pays attention to every little detail and always makes sure everything comes out perfect. My nails are flawless, my pedicures are so relaxing, and the quality lasts so long. Super talented, professional, and such a sweet person. I always…

Acrylic nailsPedicure
delia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ivy is such a sweet friend! She did a phenomenal job on this free style! Love them so much 💙

Acrylic nails
felicity3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Hands down the best nail salon I have been to! Ivy does an amazing job and takes good care of me. I’ve been back 3 times now and I think i finally found my go to salon! The massage chairs are amazing as well!

Paid $80–100Acrylic nailsPedicure
Jenna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I am on my third set from Coco Nails (all pictured) and everytime Ivy delivers perfectly! She is so thorough and fast and my set lasts 3 weeks no problem. I love coming here so much and there’s nowhere else I’d rather go in NWA!

Paid $60–80Acrylic nails
L2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Alice was professional and kind. I love my nails. I will definitely be back

Paid $40–60Acrylic nails
Lindsey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ivy did AMAZING on my nails!! I just love her! Her attention to detail is so great, they’re very clean and pretty! Honestly my favorite set I’ve ever gotten done :) The salon is also very clean and nicely decorated with good music as well. Definitely recommend Coco Nails!

Acrylic nails
Karina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I finally found Ivy! She is the best nail tech in NWA 🤍 I have been getting my nails done by her since 2021..

Customer photo from Karina's review
Paid $40–60Acrylic nails
GirlLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I absolutely love getting my nails done here it is always fabulous. So glad I have found Ivy again. 10 out of 10 absolutely would recommend

Customer photo from Girl's review
Paid $60–80Acrylic nails
KristeenaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service and cute nails

Paid $40–60Acrylic nails
Baili10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I took my daughter here and they were so amazing and patient with her. They also did a fabulous job on my acrylic manicure! We’ll definitely be coming back :)

Acrylic nailsManicure
Mae1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The place was beautiful and organized on the inside, service was nice and did an amazing job on my nails. Also, a perfect place for anyone to go including Christian’s!! Wasn’t super expensive and had discounts for new clients and a first opening also!

Customer photo from Mae's review
Paid $60–80Acrylic nailsManicure
Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Alice and Ivy are the BEST!!!

Acrylic nails
Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ivy and her whole gang were wonderful. I got the best pedicure! My toes are so pretty! So relaxing in the massage chairs. Love her !

Paid $40–60Acrylic nailsPedicureManicure
Danielle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Wonderful, kind, relaxing experience! You can tell the staff really wants to make sure you feel comfortable! I never get manicures but decided to get one and it looks beautiful. They pay good attention to detail which is important to me!

Customer photo from Danielle's review
Paid $40–60Acrylic nails
JoyceLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This establishment was by far the best nail salon I have been to in NWA!!! It did not disappoint. Ask someone who’s lived here their whole life. I have yet to find a nail salon that I really loved until now. They had the best customer service and Alice and ivy were the sweetest!!! They were able to help when I was…

Paid $40–60Acrylic nailsPedicure
Kasey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very nice and listens

Acrylic nails

Show more acrylic nails reviews (26 more) →

Price

$66-7% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure53$45–$73
Acrylic nails46$50–$79
Manicure36$45–$73
Waxing5$25–$71

Compare with

Layers Beauty LLC logoLayers Beauty LLCExperts Score 99Highfill · 5.00★Selfie Nail Spa logoSelfie Nail SpaExperts Score 95Highfill · 4.97★Vivid Nails & Spa - Nail Salon Bentonville AR logoVivid Nails & Spa - Nail Salon Bentonville ARExperts Score 94Highfill · 4.94★