Experts Reviews · Company report
CoCo Nail Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%93+64.4Reliability 31%89+27.4Experts Score= 92Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

CoCo Nail Spa

Highfill, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.9★ from 133 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CoCo Nail Spa is better than 93% of nail salons.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CoCo Nail Spa is better than 89% of nail salons.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CoCo Nail Spa is better than —% of nail salons.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CoCo Nail Spa is better than —% of nail salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CoCo Nail Spa is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CoCo Nail Spa is better than —% of nail salons.–
—

Reviews for your job

Customers hired CoCo Nail Spa for 4 kinds of job.

CoCo Nail Spa for pedicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.53
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$73
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Pedicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 59

All 53 Google reviews tagged “Pedicure” · showing 20

AlisaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Amy was wonderful! She did a pedicure for me. I am very cautious about who does my nails but she was very gentle, comminicated what she was doing and they look beautiful!!

Paid $40–60Pedicure
JamesLocal Guide · 120 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

Worst pedicure of all time. Nothing like getting a dry pumice stone rubbed on your feet and oil covering your nails and jabberjaws spending more time talking to her coworkers than focusing on the task at hand. Oh and $37 was the damage. One and done and betting they will not be in business long.

Pedicure
CECILE1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I drive 45 minutes just to come here for my monthly mani/pedi! The customer service is amazing, and they do a great job each time. I highly recommend Coco Nails!

PedicureManicure
Courtney7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very nice experience! I was lucky they had an opening for a walk in. Everyone was very welcoming and the massage was fantastic :)

Paid $60–80Pedicure
Eden8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

First off, this salon was extremely accommodating. It is clean, the pedicure massage chairs are by far the most comfortable and highest quality I have experienced in NWA. Alice did the a dip on my nails and it was just what I wanted! It stayed fr a little over two weeks and had no issues with them. The pedicure Amy…

Paid $80–100PedicureManicure
BridgettLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very nice people and they do great nails! Alice is really talented with nail art. I showed her some inspiration pics and she ran with it. I also got a lovely pedicure while I was there.

Paid $80–100PedicureManicure
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The pedicure was very soothing and relaxing and my toes look great. The staff is very welcoming and friendly.

Pedicure
Nicky8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My 20min massage and pedicure was AMAZING! Very friendly ladies and LOVE my purple gel swirly design

Customer photo from Nicky's review
Paid $80–100Pedicure
Natalie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The ladies here are fantastic! We were walk in's on a random rainy Saturday and they took all 3 of us for pedicures and it was a wonderful experience! We will be going back and telling our friends!

Pedicure
Lila2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mom and I got a pedicure and manicure for my baby shower. Everyone was so friendly and accommodating. Alice was wonderful! She added baby footprints to my ring finger nails. 🥰 Ivy and Bunny helped my mom and they were also wonderful!

PedicureManicure
Gina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Absolutely obsessed with my nails and pedicures every single time 😍💅 Ivy pays attention to every little detail and always makes sure everything comes out perfect. My nails are flawless, my pedicures are so relaxing, and the quality lasts so long. Super talented, professional, and such a sweet person. I always…

Acrylic nailsPedicure
Regina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ivy takes her time and does great nail designs. I get many compliments every time she does my nails:)

Paid $80–100PedicureService not listed
Morgan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The team is super nice and fun to talk to! I’ve gotten a few gel manicures and a pedicure from here & they’ve all been great

Paid $40–60PedicureManicure
felicity3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Hands down the best nail salon I have been to! Ivy does an amazing job and takes good care of me. I’ve been back 3 times now and I think i finally found my go to salon! The massage chairs are amazing as well!

Paid $80–100Acrylic nailsPedicure
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Wow! What a great nail salon. Alice is the best. Sweet, talented and a relaxing experience. 5 stars!

PedicureManicure
Jacqueline5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ask for Ivy! She was exceptional!

Paid $80–100PedicureManicure
Ladies5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Best pedicure I’ve ever had! No, really- very careful nail trimming and terrific massage!!

Paid $80–100PedicureManicure
LeAnaLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

You are treated like a vip here. Wonderful pedicures and beautiful nail art! You need to try this place

Pedicure
KariLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I was overdue pedicure, so decided I would stop in as this is right by my office. I am so happy I did! Bonnie was my tech and she was amazing! We talked about so many fun things, she gave me the most AMAZING leg and foot massage/scrub, then painted my nails perfectly! She never rushed and was so sweet the whole time! I will definitely be back!

Pedicure
Luis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Amazing experience. Professional and friendl. Highly recommended.

Paid $40–60Pedicure

Show more pedicure reviews (33 more) →

Price

$66-7% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure53$45–$73
Acrylic nails46$50–$79
Manicure36$45–$73
Waxing5$25–$71

Compare with