Experts Reviews · Company report
CoCo Nail Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%93+64.4Reliability 31%89+27.4Experts Score= 92Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

CoCo Nail Spa

Highfill, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.9★ from 133 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CoCo Nail Spa is better than 93% of nail salons.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CoCo Nail Spa is better than 89% of nail salons.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CoCo Nail Spa is better than —% of nail salons.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CoCo Nail Spa is better than —% of nail salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CoCo Nail Spa is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CoCo Nail Spa is better than —% of nail salons.–
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Reviews for your job

Customers hired CoCo Nail Spa for 4 kinds of job.

CoCo Nail Spa for pedicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.53
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$73
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Pedicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 59

All 53 Google reviews tagged “Pedicure”

AlisaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Amy was wonderful! She did a pedicure for me. I am very cautious about who does my nails but she was very gentle, comminicated what she was doing and they look beautiful!!

Paid $40–60Pedicure
JamesLocal Guide · 120 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

Worst pedicure of all time. Nothing like getting a dry pumice stone rubbed on your feet and oil covering your nails and jabberjaws spending more time talking to her coworkers than focusing on the task at hand. Oh and $37 was the damage. One and done and betting they will not be in business long.

Pedicure
CECILE1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I drive 45 minutes just to come here for my monthly mani/pedi! The customer service is amazing, and they do a great job each time. I highly recommend Coco Nails!

PedicureManicure
Courtney7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very nice experience! I was lucky they had an opening for a walk in. Everyone was very welcoming and the massage was fantastic :)

Paid $60–80Pedicure
Eden8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

First off, this salon was extremely accommodating. It is clean, the pedicure massage chairs are by far the most comfortable and highest quality I have experienced in NWA. Alice did the a dip on my nails and it was just what I wanted! It stayed fr a little over two weeks and had no issues with them. The pedicure Amy…

Paid $80–100PedicureManicure
BridgettLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very nice people and they do great nails! Alice is really talented with nail art. I showed her some inspiration pics and she ran with it. I also got a lovely pedicure while I was there.

Paid $80–100PedicureManicure
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The pedicure was very soothing and relaxing and my toes look great. The staff is very welcoming and friendly.

Pedicure
Nicky8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My 20min massage and pedicure was AMAZING! Very friendly ladies and LOVE my purple gel swirly design

Customer photo from Nicky's review
Paid $80–100Pedicure
Natalie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The ladies here are fantastic! We were walk in's on a random rainy Saturday and they took all 3 of us for pedicures and it was a wonderful experience! We will be going back and telling our friends!

Pedicure
Lila2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mom and I got a pedicure and manicure for my baby shower. Everyone was so friendly and accommodating. Alice was wonderful! She added baby footprints to my ring finger nails. 🥰 Ivy and Bunny helped my mom and they were also wonderful!

PedicureManicure
Gina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Absolutely obsessed with my nails and pedicures every single time 😍💅 Ivy pays attention to every little detail and always makes sure everything comes out perfect. My nails are flawless, my pedicures are so relaxing, and the quality lasts so long. Super talented, professional, and such a sweet person. I always…

Acrylic nailsPedicure
Regina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ivy takes her time and does great nail designs. I get many compliments every time she does my nails:)

Paid $80–100PedicureService not listed
Morgan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The team is super nice and fun to talk to! I’ve gotten a few gel manicures and a pedicure from here & they’ve all been great

Paid $40–60PedicureManicure
felicity3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Hands down the best nail salon I have been to! Ivy does an amazing job and takes good care of me. I’ve been back 3 times now and I think i finally found my go to salon! The massage chairs are amazing as well!

Paid $80–100Acrylic nailsPedicure
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Wow! What a great nail salon. Alice is the best. Sweet, talented and a relaxing experience. 5 stars!

PedicureManicure
Jacqueline5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ask for Ivy! She was exceptional!

Paid $80–100PedicureManicure
Ladies5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Best pedicure I’ve ever had! No, really- very careful nail trimming and terrific massage!!

Paid $80–100PedicureManicure
LeAnaLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

You are treated like a vip here. Wonderful pedicures and beautiful nail art! You need to try this place

Pedicure
KariLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I was overdue pedicure, so decided I would stop in as this is right by my office. I am so happy I did! Bonnie was my tech and she was amazing! We talked about so many fun things, she gave me the most AMAZING leg and foot massage/scrub, then painted my nails perfectly! She never rushed and was so sweet the whole time! I will definitely be back!

Pedicure
Luis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Amazing experience. Professional and friendl. Highly recommended.

Paid $40–60Pedicure
Miriam12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Truthfully a real nail experience, Ivys hands are marvelous! We had our daughter-mother date this weekend and we both left lifted up after a long week jumping into spring break.

Paid $60–80Pedicure
KinjalLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Coco nail spa is my go to place for getting nails and pedicure done. I have been getting my nails done from Alice for past 3 years now and every single time she does a great job and does the nail shape/design I prefer perfectly. Along with great ambiance, they provide exceptional service. Highly recommend their services!

Customer photo from Kinjal's review
Paid $80–100Pedicure
Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ivy and her whole gang were wonderful. I got the best pedicure! My toes are so pretty! So relaxing in the massage chairs. Love her !

Paid $40–60Acrylic nailsPedicureManicure
JoyceLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This establishment was by far the best nail salon I have been to in NWA!!! It did not disappoint. Ask someone who’s lived here their whole life. I have yet to find a nail salon that I really loved until now. They had the best customer service and Alice and ivy were the sweetest!!! They were able to help when I was…

Paid $40–60Acrylic nailsPedicure
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ivy and Alice are great! Love the nails!!

Paid $100–120PedicureManicure
Addison4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Always the best experience at Coco Nail Spa! I have stuck with Alice for years and she always does the most perfect job no matter what design or color is given. 10/10 recommend this place and Alice <3

Paid $60–80Acrylic nailsPedicure
Jrsylv8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ivy was kind and did an amazing job

PedicureManicure
YvonneLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Bonnie was amazing she was very gentle being i have very sensitive feet she took her time very professional will be back guarantee thank you bonnie

Paid $40–60Pedicure
Katherine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Had a Pedi- Bonnie was wonderful, I’m very ticklish and she was great very patient with me. Had a great experience and the ladies here are Al so nice and welcoming! ❤️

Paid $40–60Pedicure
Brittni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Love this place! I see Alice and have gone to her for over 5 years for acrylic, gel x, and pedicures. She always does a great job.

Acrylic nailsPedicure
Brooke6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very clean, professional, and friendly environment! Love seeing Alice for all my nail needs.

PedicureManicure
Coleman3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Best pedicure I’ve found in NWA!

Paid $40–60Pedicure
Katihusca8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ivy is the best at nails, you need to come see her at coco nail spa she always does a great job.

Acrylic nailsPedicureWaxing
Carl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ivy does a great job at nails, I am always happy with her service she is the best. Come see her at Coco nail spa

Acrylic nailsPedicureManicure
Casey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had an amazing experience at Coco Nail Spa! The staff was friendly and welcoming, and Alice did a fantastic job on my nails and pedicure. The spa was clean and relaxing, with high-quality products. I highly recommend this place for anyone looking to treat themselves.

Acrylic nailsPedicure
Tory3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Such a great salon Ivy was so welcoming and knowledgeable. The salon was very clean and smelled amazing . The pricing was also very good . Would 10/10 recommend

Customer photo from Tory's review
Acrylic nailsPedicureWaxing
Brittney8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Alice is fantastic, whether a simple solid mani or an intricate set of designs on nails, she always delivers.

Paid $60–80PedicureManicure
CharleeLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Yes yes!! I've been looking for the right nail spa for 3 years and I've finally found it!!!

Acrylic nailsPedicure
Adriana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Alice is amazing, super sweet and professional! Service was amazing definitely highly recommended! Always satisfied!

Customer photo from Adriana's review
Paid $120–140Acrylic nailsPedicure
BrandyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My daughter and I love Alice and all the ladies at Coco Nails! Alice has done our nails for many years now and they turn out amazing every visit. Her nail art is beautiful and she really pays attention to the small details. Fun, friendly vibe with high-quality results.

Paid $60–80PedicureManicure
Kristine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

CoCo Nail Spa in Bentonville is amazing! The salon itself is wonderful, and the staff is always incredibly welcoming and friendly. I see Alice regularly, and she always does an outstanding job—every single time. She’s extremely talented, loves getting creative, and can do so many fun designs. She’s also always…

Acrylic nailsPedicure
KerriLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Alice always knows exactly what I need, I barely have to think at all, she just takes care of me and her work is always perfect! I love the new salon, it’s beautiful and I’m already looking forward to next time!!

Paid $40–60PedicureManicure
Stacy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I was visiting Bentonville for work and found CoCo Nails online. My first time here and I was pleasantly surprised, very clean and professional. Ivy was so friendly, made me feel comfortable, and did a great job on my gel manicure and pedicure! If I'm ever back in Bentonville, I will definitely be visiting CoCo Nails again!!

Paid $80–100PedicureManicure
Alexis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Best place to get detailed designs. I’ve followed Alice to 3 salons, she’s the best! Highly recommend this place for all your nail needs!

Paid $80–100PedicureManicureService not listed
Tonya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I’m absolutely obsessed with this new nail salon. Alice and Ivy are truly incredible at what they do. I get Gel Builder, and my nails stay flawless for weeks while still looking beautifully natural. I’m constantly getting compliments on the creative designs Alice comes up with. The salon itself is spotless,…

Paid $60–80Acrylic nailsPedicureWaxing
N6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Alice is amazing! The new shop is coming along great!! If you want to feel like a friend go see Alice and the ladies at Coco nail Spa!!

Paid $120–140PedicureWaxingService not listed
PamLocal Guide · 120 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Highly recommend this new nail salon! Ivy and Alice were so nice, pleasant to talk to, and did a great job. They also have facial, lash, and brow tinting services coming in the next couple weeks once renovations are complete. The salon has all new everything, it's clean, and the service is excellent! Can't wait to go back again soon

Paid $60–80Pedicure
Mallory1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Alice does an amazing job at everything she does, she's always sweet and makes sure the client is satisfied with the finished product. Absolutely recommend visiting!

Paid $40–60Pedicure
CarrieLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Mandy did a great job on my pedicure. The chair was so relaxing and the foot massage was divine! Thank you. Alice did an amazing job on my daughter’s Christmas nails. Always kind with excellent service.

Acrylic nailsPedicure
Manish1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $60–80Pedicure
KelliLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Acrylic nailsPedicure
Millie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $60–80PedicureManicure
JAMESLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $60–80Pedicure

Price

$66-7% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure53$45–$73
Acrylic nails46$50–$79
Manicure36$45–$73
Waxing5$25–$71

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