DEEP CLEANING SERVICES · DALLAS, TX
Coconut Cleaning Co. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%96+33.6Reliability 15%96+14.4Craft & service 20%25+5Value 10%60+6Momentum 8%46+3.7Track record 7%59+4.1Accountability 5%66+3.3Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

Coconut Cleaning Co.

Better than 85% of deep cleaning services · #6 of 40

5.0★2,283 Google reviewsGoogle star rating as shown on Google Maps.
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0.1%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
63%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Coconut Cleaning Co. for leather cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Leather cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Leather cleaning”

★★★★★ Chris · a week ago

I hired coconut and had Jackson As our Tech multiple times and I am always very happy with the results with 100% recommend if you need help with tough stains and or pet odors!

Reasonable priceUpholstery cleaningPet stain & odor removalLeather cleaning
★★★★★ Anna · 6 months ago

We had several services completed in one visit. Seth cleaned two leather chairs and applied a protectant coat, deep cleaned our sectional couch and applied an enzyme treatment, steam cleaned the carpet in our closet, and deep cleaned/applied enzyme treatments to two of our area rugs! He did a wonderful job and he…

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
★★★★★ Official · 3 years ago

They were very well mannered they left no trace of themselves, and did the job better than I expected

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning
★★★★★ 30kjay · 3 years ago

Amazing service !!!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Quality
★★★★★ 6k. · 3 years ago

Good experience

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Quality
★★★★★ Monique · 3 years ago

Spencer and Keshawn from Coconut Cleaning were awesome! They were communicative, timely, and friendly! So nice to meet and work with — and did a phenomenal job cleaning our leather recliner, area rug, and boucle couch that has been difficult for us to stain treat so we had lost hope in it ever getting restored to…

Area rug cleaningUpholstery cleaningLeather cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ stephanie · 3 years ago

Even was super friendly and very knowledgeable!!! He was great working around my 2 kids haha Got almost every single stain out I was impressed how much came out

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Coconut, grey = deep cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.97★ (181 reviews)2024-Q2: 4.97★ (188 reviews)2024-Q3: 5.00★ (174 reviews)2024-Q4: 5.00★ (41 reviews)2025-Q1: 5.00★ (6 reviews)2025-Q2: 4.98★ (56 reviews)2025-Q3: 5.00★ (202 reviews)2025-Q4: 5.00★ (200 reviews)2026-Q1: 5.00★ (214 reviews)2026-Q2: 5.00★ (264 reviews)2026-Q3: 4.96★ (308 reviews)2026-Q4: 4.98★ (120 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$377+36% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 37%Reasonable 59%Overpriced 1%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%96+33.6Reliability 15%96+14.4Craft & service 20%25+5Value 10%60+6Momentum 8%46+3.7Track record 7%59+4.1Accountability 5%66+3.3Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
96
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
96
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
25
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
60
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
46
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
59
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
66

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+238 / −0
Professionalism
+243 / −0
Responsiveness
+194 / −0
Punctuality
+209 / −0
Value
+192 / −0

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