DEEP CLEANING SERVICES · DALLAS, TX
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%96+33.6Reliability 15%96+14.4Craft & service 20%25+5Value 10%60+6Momentum 8%46+3.7Track record 7%59+4.1Accountability 5%66+3.3Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%96+33.6Reliability 15%96+14.4Craft & service 20%25+5Value 10%60+6Momentum 8%46+3.7Track record 7%59+4.1Accountability 5%66+3.3Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORECoconut Cleaning Co.
Better than 85% of deep cleaning services · #6 of 40
5.0★2,283 Google reviewsGoogle star rating as shown on Google Maps.
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0.1%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
63%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Coconut Cleaning Co. for mattress cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Mattress cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.83%
All 12 Google reviews tagged “Mattress cleaning”
Rhonda14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★Awesome service. Prompt & courteous. Jackson explained in detail what would be done. Totally pleased with results. Would highly recommend.
Paid $150–200Great priceMattress cleaning
CielLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★Seth provided an exceptional service! Coconut was fantastic and made the whole process to get my carpet, couch and mattress cleaned so easy! Would recommend for anyone to use.
Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
QLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★Excellent service, very fast and efficient. Friendly and explained the process. Highly recommend!!!
Paid $150–200Great priceMattress cleaning
Jack4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★Seth was super professional and personable. Loved the service! Will call again for any future service needs.
Paid $500+Reasonable priceUpholstery cleaningMattress cleaning
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★Our tech was Seth. He arrived at the start of the arrival window which was awesome. He took the time to make sure the cleaning was appropriate with the mattress material. He knew I had to get my kiddo from school and finished in a very timely manner. Will always use in the future!
Paid $200–250Reasonable priceMattress cleaning
Rebekah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★Salvador was great he went above and beyond to clean my mattress and took his time.
Paid $150–200OverpricedMattress cleaning
Quionte1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Awesome Job , Recommend For Everyone!
Carpet steam cleaningMattress cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
30kjay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Amazing service !!!
Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Quality
6k.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Good experience
Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Quality
ClaytonLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Spencer and Keshawn were fast, efficient and professional not much else you could ask for. Sectional couch, carpets, mattresses and large area rug all look great after this much needed tlc. 100% would use them again
Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
stephanieLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Even was super friendly and very knowledgeable!!! He was great working around my 2 kids haha Got almost every single stain out I was impressed how much came out
Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Terell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Rating only, no written review.
Mattress cleaning+ Quality
vs category
Blue = Coconut, grey = deep cleaning services average
Rating over time
Price
$377+36% vs typical deep cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Great price 37%Reasonable 59%Overpriced 1%Not sure 3%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%96+33.6Reliability 15%96+14.4Craft & service 20%25+5Value 10%60+6Momentum 8%46+3.7Track record 7%59+4.1Accountability 5%66+3.3Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
96
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
96
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
25
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
60
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
46
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
59
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
66
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+238 / −0
Professionalism
+243 / −0
Responsiveness
+194 / −0
Punctuality
+209 / −0
Value
+192 / −0
