How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%96+33.6Reliability 15%96+14.4Craft & service 20%25+5Value 10%60+6Momentum 8%46+3.7Track record 7%59+4.1Accountability 5%66+3.3Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORECoconut Cleaning Co.
Better than 85% of deep cleaning services · #6 of 40
Coconut Cleaning Co. for pet stain & odor removal
Clear ✕All 265 Google reviews tagged “Pet stain & odor removal” · showing 60
Jackson was excellent. Communicated about options and was very thorough throughout the process. Answered all of our questions. Hopefully we never need his services again but if we do, he’ll be my first and only call.
Seth and Gracie did an excellent job cleaning our white couch!
Our carpet technician was named Jackson. He was very friendly and did an excellent job on both of our couches and all of our selected rooms. We had some pretty tricky spots that were all lifted! Won’t hesitate to use your services again. Thank you!
Seth & Gracie came out and treated upholstery & rugs & did a great job! Bonus points they like dogs! 🐶
Jackson did a phenomenal job! I would highly recommend him. After several puppy accidents, my carpet and rug needed serious help. I’m absolutely blown away at the results and it could not have been a better experience. My home feels so much better now!
Wonderful service by Sebastian! Had a terrible experience by another company last time so I was nervous hiring another one. They exceeded my expectations. Great communication, arrived on time and cleaned my large sectional and rug which is very loved by my two large breed and furry dogs! I also had them take one of…
Sebastian with Coconut Carpet Cleaning did a wonderful job cleaning our bedroom carpet. Would use this company again
Seth and Gracie were so great!!! Fast and great communication. Rooms look brand new!
I hired coconut and had Jackson As our Tech multiple times and I am always very happy with the results with 100% recommend if you need help with tough stains and or pet odors!
I had an outstanding experience! The customer service was exceptional from start to finish. Sebastin was so friendly, helpful, and attentive, and they went above and beyond to make sure everything was taken care of.
Michael was fantastic, would highly recommend to anyone looking for carpet and rug cleaning
Michael was amazing! He was so kind, so quick, and did amazing job. I thought there was no way he would get the pet stains out of our carpets and they look brand new!!! At the end when I was checking out, I asked about pricing hard floors for next time and he even went out of his way to go ahead and get all the…
Sebastian did an excellent job on our house. We had a lot of pet urine stains and he was able to get them out for us! We appreciate it!
Sebastian was awesome, did such a great job
Seth did an amazing job! He was professional and thorough and explained everything from beginning to end. He was very detail oriented which I really appreciated. He cleaned our huge sectional and left it looking amazing! This was our first time using coconut and it won’t be our last!
Michael and Salvator were fabulous!!! They made my couch look brand new!
Seth and Gracie! Fast, efficient, Great Customer service!
Jackson did an amazing job! Extremely thankful for his service!
Everything was good as new after the cleaning. My dog had a very messy accident, Michael was wonderful and worked magic on our wool rugs. 10/10 recommend.
Michael was very professional and personable. Great job.
Seth and Gracie were great. They were patient in answering all my questions and throughout in explaining what to expect.
Michael was excellent! So happy with the carpet cleaning! Thank you ❤️
Seth did a wonderful job with our carpets. He was on time, efficient, and so helpful in getting our carpets into a better spot. We really appreciated all that he did for us!
Michael did amazing!!!!!
Seth with Coconut Cleaning was fantastic! Thorough job and he updated me at every next step of the process. Will definitely have him back for future cleaning needs.
Amazing customer service!!!
We had our 1st cleaning today with this company and Michael was wonderful. Our couch is almost 5 years old and we have pets so I knew it would take some work. I’m looking forward to the results once it’s dried some more. I will definitely use this company again.
Michael was great! Rugs, couches and chairs look brand new!
This is the 3rd or 4th time we’ve used Coconut Cleaning and absolutely love them. My couch looks and feels brand new (we have 4 giant dogs who also use it so that’s saying a LOT!!). Michael did an incredible job and was so professional and super friendly. Highly recommend!
Gracie was sooo sweet and super efficient, she cleaned my couch and rug in no time— the stains are out and my house smells incredible. Thank you!!
Gracie from Coconut Cleaning was outstanding! Fantastic clean of the upholstery and excellent customer service. Great value too! Recommend!
Jackson did a fantastic job, he explained everything and worked very quickly to get it all done. Excellent customer service.
Coconut cleaners are always the best guys to call! Jackson and Michael came out and made my rug and Sofa look brand new and smell AMAZING! Highly recommend them for any of your cleaning needs!
Jackson was fantastic! He cleaned our air ducts, dryer vent, tile grout, several rugs, sofas, chairs- it was a big project. He was so polite and HAPPY the entire time. Such a pleasure to work with. I highly recommend Coconut Cleaning and Jackson.
Michael is excellent! Will definitely be using Coconut and requesting Michael in the future.
The guys were A+ polite & professional! Everything looks and smells great!! I had carpet, rugs, upholstery, and drapery cleaned. Highly recommend!!
Had a really great experience with Coconut Cleaning - from the quoting and scheduling to the in-home service. Everyone was kind, respectful and professional. Would highly recommend to anyone!
Coconut cleaning did a wonderful job with my pet stained carpet and stairs. They were on time, respectful, and informational on the product and the process and reasonably priced! Highly recommend.
They are the best of the best!
This is our second time using coconut clean on our couch and rug. The guys did a wonderful job! They were quick efficient and friendly.
Michael has cleaned my carpets two times now. Both times, he has been very professional and so nice! My carpets look great! Thank you, Michael!
Michael came and cleaned our carpets so quickly and they look brand new! Very friendly, efficient, and detailed oriented!
Jackson was professional, kind, on time and delivered great service!
Great job by Michael
This is my second time using Coconut Cleaning and I highly recommend Coconut Cleaning for your next home cleaning service. Michael was very professional, punctual and helpful with what services our living room needed addressing. Our couches and rug look very clean after the completed service. As a mother, it is also…
Professional, Courteous, and never dissatisfied. Most often have the same crew take care of your cleaning needs. Jackson even knows my pets and their quirks and behaviors 😊.
Jad did an excellent job, both with disinfecting and stain removal on our dining room chairs and rug.
Michael was very professional and did a fantastic job in my home. Definitely recommend!
Gracie was VERY kind & explained the whole process well. She did a great job & I’ll definitely ask for her when we get our carpets cleaned again.
Jad was good he has a lot of experience and knowledge will ask for him again
Jad and Salvador were awesome! They came on time and cleaned everything well. We will definitely be using them again. Thanks!
Michael sent me a text when he was on the way and arrived on time. He was very friendly, professional and answered all the questions I asked him about my carpet. He did a great job, and now it looks new again. I was more than surprised at how well the stains cleaned up and appreciated Michael's friendliness and…
Jad was wonderful and I have zero issues with him and the work they did. My ottoman looks and smells great again. I just felt like this is more of an office thing with the pricing not being the best.
Gracie was awesome. Super friendly and helpful as well providing top notch customer service. Can’t wait to have her back over to help with our rugs, carpet and even headboard.
Did an amazing job with the bad dog stains I had in two bedrooms. I would highly recommend them .. so professional.
Jackson and Logan impressed me with what they were able to clean. Some carpets are too damaged and need to be replaced. They did recommend replacement before starting the work which showed me that they had a great deal of honesty.
Coconut Cleaning was quick to respond. They came out the next day. Michael was fabulous! He arrived on time. He was knowledgeable and professional. I would highly recommend!
Jad was great, easy to deal with, great attitude and on time. good job.
We love CC! Always fast, kind and professional.
We had Coconut Cleaning Co. come by for carpet and upholstery cleaning. Michael came by right on time in the morning and serviced all our bedrooms and couches. The service was great and we could tell the difference after the cleaning. Michael was great in explaining and reviewing the services. Highly recommend the company and their cleaning services.
vs category
Blue = Coconut, grey = deep cleaning services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%96+33.6Reliability 15%96+14.4Craft & service 20%25+5Value 10%60+6Momentum 8%46+3.7Track record 7%59+4.1Accountability 5%66+3.3Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
