How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%96+33.6Reliability 15%96+14.4Craft & service 20%25+5Value 10%60+6Momentum 8%46+3.7Track record 7%59+4.1Accountability 5%66+3.3Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORECoconut Cleaning Co.
Dallas, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 40 deep cleaning services · 5.0★ from 2,283 Google reviews
Report card
Percentile vs other deep cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: craft & service.
Reviews for your job
Customers hired Coconut Cleaning Co. for 7 kinds of job.
Coconut Cleaning Co. for pet stain & odor removal
Clear ✕All 265 Google reviews tagged “Pet stain & odor removal” · showing 100
Jackson was excellent. Communicated about options and was very thorough throughout the process. Answered all of our questions. Hopefully we never need his services again but if we do, he’ll be my first and only call.
Seth and Gracie did an excellent job cleaning our white couch!
Our carpet technician was named Jackson. He was very friendly and did an excellent job on both of our couches and all of our selected rooms. We had some pretty tricky spots that were all lifted! Won’t hesitate to use your services again. Thank you!
Seth & Gracie came out and treated upholstery & rugs & did a great job! Bonus points they like dogs! 🐶
Jackson did a phenomenal job! I would highly recommend him. After several puppy accidents, my carpet and rug needed serious help. I’m absolutely blown away at the results and it could not have been a better experience. My home feels so much better now!
Wonderful service by Sebastian! Had a terrible experience by another company last time so I was nervous hiring another one. They exceeded my expectations. Great communication, arrived on time and cleaned my large sectional and rug which is very loved by my two large breed and furry dogs! I also had them take one of…
Sebastian with Coconut Carpet Cleaning did a wonderful job cleaning our bedroom carpet. Would use this company again
Seth and Gracie were so great!!! Fast and great communication. Rooms look brand new!
I hired coconut and had Jackson As our Tech multiple times and I am always very happy with the results with 100% recommend if you need help with tough stains and or pet odors!
I had an outstanding experience! The customer service was exceptional from start to finish. Sebastin was so friendly, helpful, and attentive, and they went above and beyond to make sure everything was taken care of.
Michael was fantastic, would highly recommend to anyone looking for carpet and rug cleaning
Michael was amazing! He was so kind, so quick, and did amazing job. I thought there was no way he would get the pet stains out of our carpets and they look brand new!!! At the end when I was checking out, I asked about pricing hard floors for next time and he even went out of his way to go ahead and get all the…
Sebastian did an excellent job on our house. We had a lot of pet urine stains and he was able to get them out for us! We appreciate it!
Sebastian was awesome, did such a great job
Seth did an amazing job! He was professional and thorough and explained everything from beginning to end. He was very detail oriented which I really appreciated. He cleaned our huge sectional and left it looking amazing! This was our first time using coconut and it won’t be our last!
Michael and Salvator were fabulous!!! They made my couch look brand new!
Seth and Gracie! Fast, efficient, Great Customer service!
Jackson did an amazing job! Extremely thankful for his service!
Everything was good as new after the cleaning. My dog had a very messy accident, Michael was wonderful and worked magic on our wool rugs. 10/10 recommend.
Michael was very professional and personable. Great job.
Seth and Gracie were great. They were patient in answering all my questions and throughout in explaining what to expect.
Michael was excellent! So happy with the carpet cleaning! Thank you ❤️
Seth did a wonderful job with our carpets. He was on time, efficient, and so helpful in getting our carpets into a better spot. We really appreciated all that he did for us!
Michael did amazing!!!!!
Seth with Coconut Cleaning was fantastic! Thorough job and he updated me at every next step of the process. Will definitely have him back for future cleaning needs.
Amazing customer service!!!
We had our 1st cleaning today with this company and Michael was wonderful. Our couch is almost 5 years old and we have pets so I knew it would take some work. I’m looking forward to the results once it’s dried some more. I will definitely use this company again.
Michael was great! Rugs, couches and chairs look brand new!
This is the 3rd or 4th time we’ve used Coconut Cleaning and absolutely love them. My couch looks and feels brand new (we have 4 giant dogs who also use it so that’s saying a LOT!!). Michael did an incredible job and was so professional and super friendly. Highly recommend!
Gracie was sooo sweet and super efficient, she cleaned my couch and rug in no time— the stains are out and my house smells incredible. Thank you!!
Gracie from Coconut Cleaning was outstanding! Fantastic clean of the upholstery and excellent customer service. Great value too! Recommend!
Jackson did a fantastic job, he explained everything and worked very quickly to get it all done. Excellent customer service.
Coconut cleaners are always the best guys to call! Jackson and Michael came out and made my rug and Sofa look brand new and smell AMAZING! Highly recommend them for any of your cleaning needs!
Jackson was fantastic! He cleaned our air ducts, dryer vent, tile grout, several rugs, sofas, chairs- it was a big project. He was so polite and HAPPY the entire time. Such a pleasure to work with. I highly recommend Coconut Cleaning and Jackson.
Michael is excellent! Will definitely be using Coconut and requesting Michael in the future.
The guys were A+ polite & professional! Everything looks and smells great!! I had carpet, rugs, upholstery, and drapery cleaned. Highly recommend!!
Had a really great experience with Coconut Cleaning - from the quoting and scheduling to the in-home service. Everyone was kind, respectful and professional. Would highly recommend to anyone!
Coconut cleaning did a wonderful job with my pet stained carpet and stairs. They were on time, respectful, and informational on the product and the process and reasonably priced! Highly recommend.
They are the best of the best!
This is our second time using coconut clean on our couch and rug. The guys did a wonderful job! They were quick efficient and friendly.
Michael has cleaned my carpets two times now. Both times, he has been very professional and so nice! My carpets look great! Thank you, Michael!
Michael came and cleaned our carpets so quickly and they look brand new! Very friendly, efficient, and detailed oriented!
Jackson was professional, kind, on time and delivered great service!
Great job by Michael
This is my second time using Coconut Cleaning and I highly recommend Coconut Cleaning for your next home cleaning service. Michael was very professional, punctual and helpful with what services our living room needed addressing. Our couches and rug look very clean after the completed service. As a mother, it is also…
Professional, Courteous, and never dissatisfied. Most often have the same crew take care of your cleaning needs. Jackson even knows my pets and their quirks and behaviors 😊.
Jad did an excellent job, both with disinfecting and stain removal on our dining room chairs and rug.
Michael was very professional and did a fantastic job in my home. Definitely recommend!
Gracie was VERY kind & explained the whole process well. She did a great job & I’ll definitely ask for her when we get our carpets cleaned again.
Jad was good he has a lot of experience and knowledge will ask for him again
Jad and Salvador were awesome! They came on time and cleaned everything well. We will definitely be using them again. Thanks!
Michael sent me a text when he was on the way and arrived on time. He was very friendly, professional and answered all the questions I asked him about my carpet. He did a great job, and now it looks new again. I was more than surprised at how well the stains cleaned up and appreciated Michael's friendliness and…
Jad was wonderful and I have zero issues with him and the work they did. My ottoman looks and smells great again. I just felt like this is more of an office thing with the pricing not being the best.
Gracie was awesome. Super friendly and helpful as well providing top notch customer service. Can’t wait to have her back over to help with our rugs, carpet and even headboard.
Did an amazing job with the bad dog stains I had in two bedrooms. I would highly recommend them .. so professional.
Jackson and Logan impressed me with what they were able to clean. Some carpets are too damaged and need to be replaced. They did recommend replacement before starting the work which showed me that they had a great deal of honesty.
Coconut Cleaning was quick to respond. They came out the next day. Michael was fabulous! He arrived on time. He was knowledgeable and professional. I would highly recommend!
Jad was great, easy to deal with, great attitude and on time. good job.
We love CC! Always fast, kind and professional.
We had Coconut Cleaning Co. come by for carpet and upholstery cleaning. Michael came by right on time in the morning and serviced all our bedrooms and couches. The service was great and we could tell the difference after the cleaning. Michael was great in explaining and reviewing the services. Highly recommend the company and their cleaning services.
Coconut and Jad were amazing. Jad explained everything to us and was so through with our carpet cleaning. He arrived early and only took about 20 minutes to do four rooms. Will definitely use Coconut again!
Great experience with coconut cleaning! Michael came out and did a thorough inspection of my carpets and made recommendations that felt genuine, not salesy. I added the deodorizer option, and my carpets look and smell amazing now! You can see the difference in the photos. I also got steam cleaning done on my…
Coco cleaning did a great first impression for me having my carpet cleaned. Michael the technician who did the cleaning, is the standard for any future cleanings I will want done for my home. Now I pray that every other cleaning and person who comes over…is him or better. I love the fact that it’s no harsh…
Jad did a great job on the carpet will ask for him
I've used Coconut Cleaning Co. many times, and they've been fantastic every single time. Carpets, expensive rugs, counter stools, ivory sofas - I honestly don't think they've ever come across a stain they couldn't remove. Michael has been my technician many times, and he's always professional, reliable, and…
Michael did an amazing job. Second time using Coconut and have had wonderful experiences both times!
Michael did a great job , just what we needed. Rooms look good and smell great!
Jackson and his partner were awesome! Got in/out quickly, carpets look great and smell amazing!
Michael at Coconut Cleaning was a fantastic guest in my home!! Communicative, even before arrival and he kept me informed throughout every step. Their pricing is fair, even after the additional services I requested. I would definitely call Coconut Cleaning for my carpets and area rugs again!!
Coconut Cleaning Co. did a wonderful job cleaning my sectional couch. I have two children and a dog and Michael made my couch looking and smelling brand new! Michael did a great job! I definitely would recommend this company to anyone!
Michael from Coconut came in to do my carpets and two sectionals. Fantastic job! The eye opener was when he suggested to do the tiles in our home. We have house cleaners come in every other week and when he cleaned and buffed the tile it literally brightened by several shades that we otherwise would not have…
Michael and Gracie did a great job with my home. They cleaned 3 rooms and the daycare room for a phenomenal price! They did the rooms in great time and had a wonderful time getting to know them. I have dogs and they immediately connected with the dogs and knew the needs of my home right off the bat! Thank you Gracie…
Had the opportunity to have Michale service us. Very professional, quick, and easy to work with. They were able to come out a few hours after I called and provided excellent service. I would recommend Michael and his team 10 out of 10 times
Michael & Gracie cleaned all carpet in our new house today before our movers arrive at the end of this week and they did a Fantastic job! They cleaned 6 rooms, our stairs and a long hallway. I felt the price was very fair. They were warm, professional, fast but very efficient and detailed. Made sure I was happy and…
We recently moved into a rental home, and it was clear the carpets hadn’t been cleaned in a long time—every room had visible stains. Coconut Cleaning removed every single one. The carpets may not look brand new, but they’re 100% improved, and the whole house smells so much fresher. Michael and Gracie were friendly,…
Micheal did a great job of cleaning our carpets that had multiple amounts of dog stains and cat stains on 4 of our carpets. He got them cleaned out better than another carpet cleaning company. I was impressed. He also was very personable and professional. I appreciated that. Well done
Michael was wonderful! Kind, efficient and effective! Our sofa looks brand new and we will be a returning customer!
Michael with Coconut Clean did a superb job cleaning the carpet and grout. He was friendly and professional. I highly recommend him and the company. He got the stains out of the carpet and the grout was clean and looking great after the service.
This process could not have been easier and I am so happy with the results! Scheduling was easy, communication between scheduling and the day of the appointment was perfect, and Michael did an amazing job! He took so much care in setting up equipment and making sure that nothing in our home was disturbed. Our couch…
Excellent service! Michael did a thorough job, spotless sectional couch & chairs, it all smells clean & fresh! Very professional & friendly. Highly recommend Coconut Cleaning!!!
Jackson was amazing and kind! I recommend him to everyone!!
Michael was really great. Super nice guy and was cool with our dog and the fact that I didn’t vacuum thoroughly. 😏 Couch and rugs look fabulous!!
Big shoutout to Michael and the team at Coconut Carpet Cleaning. Michael is hardworking, professional, and genuinely cares about doing quality work. If you’re in the Dallas area and need carpet cleaning, definitely give them a call!
Jackson was very efficient and thorough. Highly recommended service.
Michael was on-time, courteous and professional. He also did a great job cleaning the carpet.
Michael did a great job with our house cleaning all carpets, rugs and sectional couches! We have a large dog and toddler and everything came out!
Michael did a fabulous job cleaning our rug and shower/grout in our bathroom. Our rug had several pet stains from a dog we had fostered and we were eager to get it cleaned vs replacing it. Michael was on-time, professional, friendly, and service was so quick! Coconut is always our go-to and we have had Michael at…
What a FANTASTIC experience. Michael was timely, professional and a wealth of knowledge. Our couches and rug look like new! I’m extremely glad I made the call to get them to come out. The turn around time from call to visit was FAST! Thank you!!!!
Our carpet and rugs are good as new after one time cleaning! No more pet stains and odor!
Ask for Seth! Extremely kind, knowledgeable, and professional. I wouldn't have added on additional services if he hadn't been so genuine and kind. We will absolutely use again as long as Seth is our technician. Also - our carpets look new. I don't know how he did it. They were horribly stained for years.
Seth did a great job cleaning our rugs and the customer service was terrific. I would highly recommend Coconut Cleaning Co., and Seth specifically, to anybody in the Dallas area looking to get their rugs, carpet, or upholstery cleaned.
Seth was awesome!! He did a great job getting my sectional, outdoor furniture, rug and dining chairs looking new. Highly recommend asking for Seth.
Jad and team did a great job cleaning my couch!
Seth did a great job cleaning our couches today! He was very informative and polite. We will definitely be requesting Seth in the future.
We had a wonderful experience with Coconut Cleaning Co. We had some large floor and couch stains due to kids and cats and Jackson was extremely attentive to these areas. He knew exactly what to do and got rid of all of the stains! We are thrilled with how everything turned out.
I had a great experience with Coconut Cleaning. Jad was extremely helpful from the start, he took the time to walk me through the entire process, clearly setting expectations so there were no surprises. I really appreciated how transparent and informative he was throughout. What stood out even more was that he…
Evan showed up very quickly within the window that they promised and gave me a courtesy text to let me know that they were on the way. We have one room with carpet that was seriously stained after having a puppy and he made it look brand new for the fraction of the cost that we’ve been paying other people. He was so…
Seth was friendly, efficient & explained in detail everything for us! My couch looks brand new!
Jackson was amazing! Arrived early, thoroughly assessed our sectional, and went over the best options and add-ons. I’m in love with the result. We appreciate good customer service along with great work so we hope Jackson is assigned to us every time!
Seth did a great job my rugs look brand new
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Upholstery cleaning | 625 | $259–$477 |
| Carpet steam cleaning | 512 | $219–$398 |
| Pet stain & odor removal | 262 | — |
| General carpet cleaning | 236 | $207–$555 |
| Area rug cleaning | 169 | $181–$385 |
| Mattress cleaning | 12 | — |
| Leather cleaning | 7 | — |
