Our verdict: a strong choice — #6 of 40 deep cleaning services, better than 85%. Customers single out its satisfaction and reliability; craft & service is where it trails.
👍 Strengths
Satisfaction — better than 96% of peers
Reliability — better than 96% of peers
👎 Watch-outs
Craft & service — 25th percentile
Price $$$: 36% above typical
Need a specific job done? See what customers paid and said about it here.
515 customers reviewed a carpet steam cleaning job here and rated it 5.00★. Most paid $500+ (category typical: $219–$398). For this job it ranks #1 of 1 deep cleaning services we track.
All 515 Google reviews tagged “Carpet steam cleaning” · showing 40
Kendall9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Great experience! Seth was on time, efficient, and kind. He did a great job and my rugs look brand new!
Carpet steam cleaning
Paul3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Seth and Gracie walked us through everything they did and we were very satisfied with the work they did. Will definitely be using their services again.
Brad7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Jackson was excellent. Communicated about options and was very thorough throughout the process. Answered all of our questions.
Hopefully we never need his services again but if we do, he’ll be my first and only call.
AD3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
Sebastian was knowledgeable of the products and answered all of our questions. Great service and great cleaning alternative for health-focused families.
Paid $500+Reasonable priceCarpet steam cleaning
WLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Excellent cleaning of the carpet and carpets to the Office and dressing rooms. Far above the expectations!
Paid $250–300Great priceCarpet steam cleaning
Kristin1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Heather3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
Seth & Gracie came out and treated upholstery & rugs & did a great job! Bonus points they like dogs! 🐶
Katelyn7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Very happy with service team and results
Great priceCarpet steam cleaning
Genesis2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
BillLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Sebastian did a great job on our rugs, carpet & chairs. Very professional!
Courtney8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Jackson did a phenomenal job! I would highly recommend him. After several puppy accidents, my carpet and rug needed serious help. I’m absolutely blown away at the results and it could not have been a better experience. My home feels so much better now!
Chadwick2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Sebastian did an amazing job
Reasonable priceCarpet steam cleaning
Morgan13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Seth and Gracie were so great!!! Fast and great communication. Rooms look brand new!
Jenn4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I had a great experience with Coconut Cleaners. Michael, the tech who came out, was very friendly and professional, and did a great job cleaning our carpet and outdoor sofa. Highly recommend!
Rodriguez1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Michael was fast and efficient! My carpets look amazing, brand new even! Definitely will use them again and definitely recommend this company.
Meghan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Michael did a fabulous job! He was so friendly and and answered all my questions!!!
Amy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Becky6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Michael and Salvador were professional and efficient.
ashley8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Super happy with the service and how great the carpets look!
Paid $300–350Great priceCarpet steam cleaning
Melissa5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Gracie was exceptional! She was super sweet and extremely helpful.
Reasonable priceCarpet steam cleaning
AlexisLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Gracie was my technician. She was on time very professional and super quick. She did a great job and represented Coco very well. I will definitely be a repeat Customer.
Great priceCarpet steam cleaning
Luke9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Jackson showed up on time, was very professional and is a very courteous person.
He did an excellent job
Reasonable priceCarpet steam cleaning
Scott9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Tiffany10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Michael and team did amazing! Quick and timely and incredibly respectful. Our sofas, carpet and rugs look great.
KimmyEATSLocal Guide · 170 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Seth and team did a great job with my sofa and carpet!
They were able to get majority of the carpet stains out and I was happy with the results and would definitely hire them again!
Carpet steam cleaningUpholstery cleaning
LindseyLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Sebastian did an excellent job on our house. We had a lot of pet urine stains and he was able to get them out for us! We appreciate it!
Angela1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Myeisha12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Michael was on time and did a great job. I needed the upstairs cleaned 3 bedrooms hall and stairs. He was in and out. Thank you Michael
Craig3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Tammy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Paul9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Seth and Gracie were outstanding and very helpful.
Great service, I would definitely recommend and use this company again thanks again to the Coconut team
Reasonable priceCarpet steam cleaning
Alexa1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Seth did great!
Carpet steam cleaningUpholstery cleaning
MercedesLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Seth and Gracie did an amazing job!!!! Highly recommend
Paid $150–200Great priceCarpet steam cleaning
Alison4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Lela11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Seth and Gracie were amazing! We were running late to our appointment and they were so understanding. They were pleasant and thorough! Highly recommend!
Reasonable priceCarpet steam cleaning
Jason1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
These guys are awesome. Chairs and rug look like we just bought them from the store again. Also everything is pet / kid friendly which my wife greatly appreciates. Seth and Gracie were my technicians today. Thank you coconut!
Carpet steam cleaningUpholstery cleaning
Jonathan1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Sebastian did an awesome job. Courteous and professional. Highly recommend!!
Paid $450–500Great priceCarpet steam cleaning
Tammy10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Seth and Gracie! Fast, efficient, Great Customer service!
Great priceCarpet steam cleaningPet stain & odor removal
Jeremy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Jackson did an amazing job! Extremely thankful for his service!
Carpet steam cleaningPet stain & odor removal
Chelsae9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Sebastian was great! Explained everything very thoroughly and was super professional.
Yes by most measures: 5.0★ from 2,283 Google reviews and an Experts Score of 70/100 (grade B), #6 of 40 deep cleaning services we track. 0.1% of reviews in the last two years were 1–2★ (category average 1.8%).
How much does Coconut Cleaning Co. charge?
Customers reported a typical bill of $377 (middle half $265–$705), 36% above the deep cleaning services median of $277.
What do customers hire Coconut Cleaning Co. for?
Mostly upholstery cleaning (625), carpet steam cleaning (512), pet stain & odor removal (262), general carpet cleaning (236).
Does the owner respond to complaints?
The owner replied to 63% of 1–3★ reviews (category: 60%).
