Our verdict: a strong choice — #6 of 40 deep cleaning services, better than 85%. Customers single out its satisfaction and reliability; craft & service is where it trails.
👍 Strengths
Satisfaction — better than 96% of peers
Reliability — better than 96% of peers
👎 Watch-outs
Craft & service — 25th percentile
Price $$$: 36% above typical
Need a specific job done? See what customers paid and said about it here.
238 customers reviewed a general carpet cleaning job here and rated it 5.00★. Most paid $500+ (category typical: $207–$555). For this job it ranks #1 of 5 deep cleaning services we track.
All 238 Google reviews tagged “General carpet cleaning” · showing 20
Paul3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Seth and Gracie walked us through everything they did and we were very satisfied with the work they did. Will definitely be using their services again.
Kari1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Our carpet technician was named Jackson. He was very friendly and did an excellent job on both of our couches and all of our selected rooms. We had some pretty tricky spots that were all lifted! Won’t hesitate to use your services again. Thank you!
Heather3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
Seth & Gracie came out and treated upholstery & rugs & did a great job! Bonus points they like dogs! 🐶
Sherry8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Michael did an outstanding job! I highly recommend him
AndreaLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Wow!!!!! In and out in about an hour and everything looks great! Jackson is a nice young man, very polite and friendly. I have a large area rug and 2 smaller ones cleaned as well as my sofa and it made a huge difference. Nothing appeared really dirty to start w but the pics show the difference in the areas where our…
Morgan13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Seth and Gracie were so great!!! Fast and great communication. Rooms look brand new!
Rodriguez1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Michael was fast and efficient! My carpets look amazing, brand new even! Definitely will use them again and definitely recommend this company.
Lauren1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Michael was incredible! Service was easy and the team had great communication!
Kelsi11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Michael was amazing! He was so kind, so quick, and did amazing job. I thought there was no way he would get the pet stains out of our carpets and they look brand new!!! At the end when I was checking out, I asked about pricing hard floors for next time and he even went out of his way to go ahead and get all the…
LindseyLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Sebastian did an excellent job on our house. We had a lot of pet urine stains and he was able to get them out for us! We appreciate it!
Angela1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Kimberly7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Seth and Gracie were awesome! They were super friendly and efficient and did a great job in my stairs and upstairs rooms! I will be using them again!!
Paid $200–250Great priceGeneral carpet cleaning
Michelle3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Everything was good as new after the cleaning. My dog had a very messy accident, Michael was wonderful and worked magic on our wool rugs. 10/10 recommend.
Jake1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Kaylee8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
MelissaLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Gracie was amazing!!! She was professional she informed me on additional services that were available and the work was amazing!!! Lifetime customer!!!! Super happy and our home is feeling clean!!!
Reasonable priceGeneral carpet cleaning
Jarron6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Tracy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great service! Price as quoted and showed up on time as well. I highly recommend using Coconut Cleaners!
Brooke2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Michael was great! Rugs, couches and chairs look brand new!
Allison8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great customer service and cleaning service. Orange juice and nail polish stains fully removed!
Yes by most measures: 5.0★ from 2,283 Google reviews and an Experts Score of 70/100 (grade B), #6 of 40 deep cleaning services we track. 0.1% of reviews in the last two years were 1–2★ (category average 1.8%).
How much does Coconut Cleaning Co. charge?
Customers reported a typical bill of $377 (middle half $265–$705), 36% above the deep cleaning services median of $277.
What do customers hire Coconut Cleaning Co. for?
Mostly upholstery cleaning (625), carpet steam cleaning (512), pet stain & odor removal (262), general carpet cleaning (236).
Does the owner respond to complaints?
The owner replied to 63% of 1–3★ reviews (category: 60%).
