How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%96+33.6Reliability 15%96+14.4Craft & service 20%25+5Value 10%60+6Momentum 8%46+3.7Track record 7%59+4.1Accountability 5%66+3.3Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORECoconut Cleaning Co.
Dallas, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 40 deep cleaning services · 5.0★ from 2,283 Google reviews
Report card
Percentile vs other deep cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: craft & service.
Reviews for your job
Customers hired Coconut Cleaning Co. for 7 kinds of job.
Coconut Cleaning Co. for area rug cleaning
Clear ✕All 170 Google reviews tagged “Area rug cleaning” · showing 80
Seth and Gracie were a joy to work with. They handled all our concerns and answered questions professionally. I highly recommend them.
Very great communication and customer service! We dropped off and picked up the rug. It came out great!
Jackson did a phenomenal job! I would highly recommend him. After several puppy accidents, my carpet and rug needed serious help. I’m absolutely blown away at the results and it could not have been a better experience. My home feels so much better now!
Michael did an outstanding job! I highly recommend him
Wonderful service by Sebastian! Had a terrible experience by another company last time so I was nervous hiring another one. They exceeded my expectations. Great communication, arrived on time and cleaned my large sectional and rug which is very loved by my two large breed and furry dogs! I also had them take one of…
Seth and Gracie made our white performance linen chairs and look brand new! I am so impressed and excited about the end result. Not only are they spotless but also our house smells so good. They were very prompt, professional and thorough. It’s our second time using Coconut cleaning co and I will definitely be using them again. Absolutely recommend
Michael was fantastic, would highly recommend to anyone looking for carpet and rug cleaning
Michael and team did amazing! Quick and timely and incredibly respectful. Our sofas, carpet and rugs look great.
Jackson was great, very informative about the whole process and what he recommends. Has great customer service!
Wow!! Seth and Gracie did an outstanding job cleaning my couch, rug, and chairs! The furniture looks brand new! They were both extremely professional, friendly, and knowledgeable about stains. The cleaning solution doesn’t leave a potent smell which is a bonus. I’ve had my furniture cleaned by 2 other companies in…
Good experience 👍👌
Michael was excellent and super fast! He was able to get 2 of my rugs looking like new again and my house smells so much better now.
Michael was great! Rugs, couches and chairs look brand new!
Gracie was sooo sweet and super efficient, she cleaned my couch and rug in no time— the stains are out and my house smells incredible. Thank you!!
Coconut cleaners are always the best guys to call! Jackson and Michael came out and made my rug and Sofa look brand new and smell AMAZING! Highly recommend them for any of your cleaning needs!
Jackson was fantastic! He cleaned our air ducts, dryer vent, tile grout, several rugs, sofas, chairs- it was a big project. He was so polite and HAPPY the entire time. Such a pleasure to work with. I highly recommend Coconut Cleaning and Jackson.
Coconut Cleaning was great! On time, nice, clear communication, work was done in under 2 hours with multiple rooms, 2 stair cases and a large couch. Will have them back! Thanks Jackson!
Michael is excellent! Will definitely be using Coconut and requesting Michael in the future.
The guys were A+ polite & professional! Everything looks and smells great!! I had carpet, rugs, upholstery, and drapery cleaned. Highly recommend!!
I can’t say enough good things about this carpet cleaning company! They were able to get stains out of our chairs, couch, and ottoman that came courtesy of my three wild kids…and I honestly didn’t think some of them would ever come out! Gracie was absolutely amazing. She was so patient and understanding with my…
Had a really great experience with Coconut Cleaning - from the quoting and scheduling to the in-home service. Everyone was kind, respectful and professional. Would highly recommend to anyone!
This is our second time using coconut clean on our couch and rug. The guys did a wonderful job! They were quick efficient and friendly.
Michael has cleaned my carpets two times now. Both times, he has been very professional and so nice! My carpets look great! Thank you, Michael!
Michael arrived right at the beginning of our appointment window and completed the job quickly … and with a smile!
Jackson was professional, kind, on time and delivered great service!
Jad and Salvador were awesome! They came on time and cleaned everything well. We will definitely be using them again. Thanks!
Salvador was very good at explaining the cleaning and add ons to ensure we got everything we wanted out of our cleaning. He was professional, quick but detailed and very friendly! Extremely happy with our service.
Gracie did the most amazing job cleaning our couches, carpets, and chairs in preparation for our baby to come. She was on time, efficient and super nice. I will definitely use them again. Very reasonable pricing too.
Jad did a great job getting the rugs and sofa cleaned and taken care of!
We had a total disaster with this company, despite all the positive reviews. It started back in May. When I got the quote on the phone, they only asked if my rugs were wool or synthetic. So I just stated what they mostly were (they were actually a blend of cotton and wool). The tech shows up and tells me my rugs…
DO.NOT.USE! Would give them 0 stars if I could. Company picked up area rug to clean. Said it would take 2 weeks, it took 2 months. Returned rug with stains that were not there before. ABSOLUTELY horrible!
We recently had our kitchen grout and an area rug cleaned by Jad and his team. They were professionally, timely, and efficient. Coconut made the process from start to finish seamless.
We love CC! Always fast, kind and professional.
Michael did an amazing job. Second time using Coconut and have had wonderful experiences both times!
I had an amazing experience! Jackson was professional, punctual, and incredibly kind from start to finish. My couch and rug look so much cleaner, and he went above and beyond to make sure everything turned out great. You can tell he genuinely cares about the quality of his work and his customers. I really…
Michael at Coconut Cleaning was a fantastic guest in my home!! Communicative, even before arrival and he kept me informed throughout every step. Their pricing is fair, even after the additional services I requested. I would definitely call Coconut Cleaning for my carpets and area rugs again!!
Wonderful experience with Coconut each time we have used them (once for upholstery and once for our rugs). Would definitely chose them again!
Great service and friendly staff!
Excellent service! Michael did a thorough job, spotless sectional couch & chairs, it all smells clean & fresh! Very professional & friendly. Highly recommend Coconut Cleaning!!!
Jackson was amazing and kind! I recommend him to everyone!!
I had a great experience with Coconut cleaning service. Michael cleaned a rug and several upholstered chairs for us, and the results exceeded my expectations. What stood out most was the extra time and effort he put into treating some visible stains, making sure they were removed to a level I was happy with rather…
Michael did a great job with our house cleaning all carpets, rugs and sectional couches! We have a large dog and toddler and everything came out!
Our carpet and rugs are good as new after one time cleaning! No more pet stains and odor!
Seth did amazing!!! I had a huge teriyaki stain (I spilt the whole bottle on my WHITE rug) and Seth got it completely out. I highly recommend!!!
Seth did a great job cleaning our rugs and the customer service was terrific. I would highly recommend Coconut Cleaning Co., and Seth specifically, to anybody in the Dallas area looking to get their rugs, carpet, or upholstery cleaned.
We had a wonderful experience with Coconut Cleaning Co. We had some large floor and couch stains due to kids and cats and Jackson was extremely attentive to these areas. He knew exactly what to do and got rid of all of the stains! We are thrilled with how everything turned out.
Seth and Jacob did a great job!! Very efficient and knowledgeable. Highly recommend.
I was looking for outdoor upholstery cleaning for a large sectional, and they had the best pricing in DFW. Very easy scheduling and super responsive with quick turnaround on scheduling. Our technician (Seth) was great - communicative in letting us know when he would arrive and very efficient, courteous, and thorough. Will use them again in the future.
Jackson did a great job! Cleaned 2 sofas and a very heavily used area rug. The sofas especially look great, he got out a lot of stains from dogs and spills. It is a little pricey, but they do great work!
Seth was respectful, polished & knowledgeable! He embraced a chaotic school morning as well as an energetic puppy like a pro. He was fast with the delivery & even more fast with our additional haul away!
Thorough, professional, and dependable. Cannot recommend Coconut Cleaning enough!
Fantastic service. Fabulous prices. Michael came and serviced our house --- he was professional, on time, kind and worked in a timely fashion. He started by going through each of the spaces and walking me through what he would do if he lived here. He was honest and gave fair estimates. One of our white sofas had…
Seth with Coconut Cleaning was awesome! He was so polite and professional. We have two dogs who have issues with pottying and throwing up indoors and he did a wonderful job with getting our rugs cleaned up and sanitized. Very grateful for his help!
Quick, easy, honest & thorough! I called around 9am and they were here by 11am to start the job. Seth did great!
Michael was fantastic! Super friendly & efficient. He arrived on time & asked great questions to really understand what we needed. A one stop shop - carpet cleaning, couch cleaning & kitchen tile cleaning. We will definitely be using again!
Seth came by today and was amazing. Professional, kind, quick and efficient. We are so grateful and would highly recommend!
Amazing work! Very friendly and excellent communication on expectations and results!
We had several services completed in one visit. Seth cleaned two leather chairs and applied a protectant coat, deep cleaned our sectional couch and applied an enzyme treatment, steam cleaned the carpet in our closet, and deep cleaned/applied enzyme treatments to two of our area rugs! He did a wonderful job and he…
Jackson was awesome! Very thorough in cleaning the air ducts, carpets, rug, sectional and dryer vent.
I highly recommend coconut cleaning! Seth was super sweet and answered all of my questions. He explained the entire process and made sure I was aware of any additional charges due to stain treatments. I highly recommend working with him!
So easy to book and great pricing! Will be using them again!
Great service. Attention to details. Very knowledgeable.
Seth was great! Everything looks brand new
Seth and Jacob were great today, I love how clean my rugs, carpet, and furniture are now!
Very happy with the service we received today! Jackson was on time and answered all of my questions before starting. We will definitely use Coconut Cleaning again!
Seth was amazing! Our house feels so clean he arrived on time and was very professional and efficient. Will def use again!
Michael and Tanner were really amazing. They were professional, kind and patient. I like how Michael took the time to asses my needs and make appropriate recommendations. They were very patient and thorough.
Prompt and professional service. Michael and Tanner went above and beyond cleaning and refreshing our large sectional and area rugs. Highly recommend!
Our technician, Seth, was pleasant and informative and wonderful to work with! Will request him next time!
Updated Review: Seth came out to my home today and did an exceptional job. He was so kind and took the time to understand my needs and help make sure things were in pristine condition! My couches and rugs have never looked better. I recommend them 10/10 to anyone needing a cleaning service! Jackson and MJ did an…
Michael and Tanner were right on time with their eta, very very kind, professional and made sure that any question I had was answered. My son (he’s only 4 years old) even asked questions, they didn’t just put him off, they told him everything they were doing. I couldn’t have asked for a better service or customer…
Salvador was excellent. He was friendly, timely, did a thorough job, and was willing to go above and beyond to make sure I was happy with the result.
Jackson was amazing. Kind, professional, and a great communicator! It only took him about an hour and a half for two rugs and a couch and they all look great!!
Great service! Stellar quality & quick responses, service, etc. Jackson was so professional & helpful!
When you’re paying a higher price, it can be hard to trust that the job will truly be done well. After doing some research, I came across Coconut Cleaning—and I couldn’t have made my decision without the reviews. Now I completely understand them. This company and its staff are absolutely OUTSTANDING. Hands down,…
Seth did a great job! He explained everything to us before starting & was very thorough in the cleaning. I will get this done again!
Tanner with coconut cleaning did an awesome job on our couch and rug! Clear in explanation, was on time, didn’t take too long but was thorough. Very satisfied!
Jackson is very professional and so pleasant. He arrived right on schedule and worked diligently the entire time. We are very happy with the excellent service provided and plan to continue to use Coconut in the future.
Tanner and Coconut Cleaners did a great job. Was able to get all of the deep stains out.
Michael is the best! He is so professional and always does an amazing job.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Upholstery cleaning | 625 | $259–$477 |
| Carpet steam cleaning | 512 | $219–$398 |
| Pet stain & odor removal | 262 | — |
| General carpet cleaning | 236 | $207–$555 |
| Area rug cleaning | 169 | $181–$385 |
| Mattress cleaning | 12 | — |
| Leather cleaning | 7 | — |
