Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
Coconut Grove Landscape & Design logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%92+54Reliability 26%88+23Value 15%86+13.1Craft & service penalty98−0.2Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Coconut Grove Landscape & Design

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 42 landscape designers · 4.9★ from 131 Google reviews

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Report card

Percentile vs other landscape designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Coconut Grove Landscape & Design is better than 92% of landscape designers.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Coconut Grove Landscape & Design is better than 88% of landscape designers.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Coconut Grove Landscape & Design is better than 98% of landscape designers.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Coconut Grove Landscape & Design is better than 86% of landscape designers.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Coconut Grove Landscape & Design is better than 100% of landscape designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Coconut Grove Landscape & Design is better than —% of landscape designers.–
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Reviews for your job

Customers hired Coconut Grove Landscape & Design for 8 kinds of job.

Coconut Grove Landscape & Design for landscape design construction

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Landscape design construction”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Landscape design construction”

BillyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

These guys are so nice, so professional, and so genuinely devoted to giving you the landscape you desire, it’s ridiculous. Chris and company were exceptional in every way. We just LOVE our new landscape!

Reasonable priceLandscape design constructionLandscape installations
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

From the initial design through the final installation, the entire experience exceeded our expectations. Chris, Jeremy, and the rest of the crew were outstanding to work with throughout the project. They were professional, responsive, paid attention to every detail, and genuinely cared about delivering a great…

Landscape design constructionLandscape installationsYard designs
Brenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Chris, Jeremy, Ariel and crew were amazing from start to finish. All the plants that were placed around our property are beautiful. We are so excited to see them once they grow and fill in!

Not sureLandscape design constructionLandscape installationsYard designs
Shannon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Coconut Grove Landscaping and Design completely transformed the look and feel of our home. When I saw the layout, I was in total awe - and told Chris on the spot I now know why they earned all the 5-star reviews they have. The design exceeded anything I had imagined. Chris’s creativity is top-notch, and he was…

Customer photo from Shannon's review
Landscape design constructionLandscape installationsGarden landscaping
Natalie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Coconut Grove completed a beautiful front yard for us! Chris is artistic and really brought some beauty to our landscaping. Highly recommend!!

Customer photo from Natalie's reviewCustomer photo from Natalie's review
Landscape design construction
Eileen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We are beyond thrilled with the transformation of our property! What was once dull and uninviting has been completely turned into a stunning tropical paradise. Chris took the time to understand our vision and, with his talent and creativity, brought it to life even better than we imagined. From start to finish,…

Customer photo from Eileen's reviewCustomer photo from Eileen's reviewCustomer photo from Eileen's reviewCustomer photo from Eileen's review
Landscape design constructionLandscape installations
Patrick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had a great experience with Coconut Grove. We needed more privacy screening and a complete re-working of a failed patio installation. Chris was so easy to work with, happy to take our input, and really won our trust. The result is truly outstanding. We are rushing to use the new patio in the evenings and enjoy…

Great priceLandscape design construction
Dottie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Coconut Grove is by far the best company I could have hired for my landscaping needs. They are dependable, qualified, and skilled in what they do. Not only that but they do what they say they will do and they stand behind their services. I can highly recommend Coconut Grove for your next landscaping project.

Reasonable priceWalkway landscapingLandscape design constructionLandscape installations
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Coconut Grove did a complete replacement of our landscaping which exceeded our expectations in every way, Refreshing to work with a company who do what they say, great communication and work ethic with first class people who really care. Highly recommend this company. Jp.

Reasonable priceLandscape design construction
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

What can I say? They're artists. Coconut Grove completely renovated our front yard and exceeded our expectations in every way. From initial design to the final result, two words sum up their work: creativity and integrity. Choosing Coconut Grove is one of the best investments we've made in our home.

Custom landscape designGarden designGarden landscaping+ Responsiveness+ Punctuality+ Quality
Colleen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris and his crew were on time and very responsive, professional and great to work with. Chris had the knowledge to design a solution to my landscape problems.The transformation is amazing!

Backyard landscapingCustom landscape designGarden decorating+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 72%Overpriced 6%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Custom landscape design22—
Landscape installations19—
Landscape design construction11—
Yard designs8—
Sod installation5—
Backyard landscaping5—
Garden landscaping4—
Walkway landscaping4—

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