Experts Reviews · Company report
Coconut Grove Landscape & Design logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%92+54Reliability 26%88+23Value 15%86+13.1Craft & service penalty98−0.2Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Coconut Grove Landscape & Design

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 42 landscape designers · 4.9★ from 131 Google reviews

Report card

Percentile vs other landscape designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Coconut Grove Landscape & Design is better than 92% of landscape designers.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Coconut Grove Landscape & Design is better than 88% of landscape designers.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Coconut Grove Landscape & Design is better than 98% of landscape designers.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Coconut Grove Landscape & Design is better than 86% of landscape designers.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Coconut Grove Landscape & Design is better than 100% of landscape designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Coconut Grove Landscape & Design is better than —% of landscape designers.–
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Reviews for your job

Customers hired Coconut Grove Landscape & Design for 8 kinds of job.

Coconut Grove Landscape & Design for landscape installations

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Landscape installations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.75%

All 19 Google reviews tagged “Landscape installations”

BillyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

These guys are so nice, so professional, and so genuinely devoted to giving you the landscape you desire, it’s ridiculous. Chris and company were exceptional in every way. We just LOVE our new landscape!

Reasonable priceLandscape design constructionLandscape installations
Jennifer10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★

We had a very disappointing experience with this Coconut Grove landscaping company. The service fell well short of our expectations, and we have been extremely disappointed with both the quality of the work and the overall service. After the project was completed, multiple palm trees and other plants died. All five…

Customer photo from Jennifer's review
OverpricedLandscape installationsYard designsSod installation
Amanda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I cannot recommend Coconut Grove enough! Chris and Jeremy were fantastic to work with from start to finish and the project was completed not just on time but actually earlier than originally planned because they were able to get us in a couple days ahead of schedule. We are so so excited to use our new backyard - it…

Reasonable priceLandscape installationsYard designsCustom landscape design
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

From the initial design through the final installation, the entire experience exceeded our expectations. Chris, Jeremy, and the rest of the crew were outstanding to work with throughout the project. They were professional, responsive, paid attention to every detail, and genuinely cared about delivering a great…

Landscape design constructionLandscape installationsYard designs
Brenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Chris, Jeremy, Ariel and crew were amazing from start to finish. All the plants that were placed around our property are beautiful. We are so excited to see them once they grow and fill in!

Not sureLandscape design constructionLandscape installationsYard designs
Shannon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Coconut Grove Landscaping and Design completely transformed the look and feel of our home. When I saw the layout, I was in total awe - and told Chris on the spot I now know why they earned all the 5-star reviews they have. The design exceeded anything I had imagined. Chris’s creativity is top-notch, and he was…

Customer photo from Shannon's review
Landscape design constructionLandscape installationsGarden landscaping
Eileen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We are beyond thrilled with the transformation of our property! What was once dull and uninviting has been completely turned into a stunning tropical paradise. Chris took the time to understand our vision and, with his talent and creativity, brought it to life even better than we imagined. From start to finish,…

Customer photo from Eileen's reviewCustomer photo from Eileen's reviewCustomer photo from Eileen's reviewCustomer photo from Eileen's review
Landscape design constructionLandscape installations
DotLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Coconut Grove landscaped our backyard after we had a pool installed. We wanted to create a private, oasis-like vibe around the pool and Chris accomplished that and more with his design. He took all our wishes and concerns into account and made fantastic suggestions with our space. We were blown away by the…

Walkway landscapingLandscape installationsBackyard landscaping
Dottie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Coconut Grove is by far the best company I could have hired for my landscaping needs. They are dependable, qualified, and skilled in what they do. Not only that but they do what they say they will do and they stand behind their services. I can highly recommend Coconut Grove for your next landscaping project.

Reasonable priceWalkway landscapingLandscape design constructionLandscape installations
Anthony9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome service and a great guy to work with. Extremely happy with our landscaping.

Landscape installations+ Responsiveness+ Punctuality+ Quality
Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thanks to the team at Coconut Grove Landscaping, and to Jeremy for going above and beyond. The butterfly garden and the new palm are beautiful, and the garden will be low maintenance for me. The flowering plants and the ornamental grasses compliment each other so well. I highly recommend this company.

Custom landscape designLandscape installations
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris and his crew do a great job. There work is amazing and the crew is very respectful and courteous. This is the 3rd year we have used Coconut Grove for our landscaping work and it has always been a great experience. We will be using them again next year!!!

Landscape installations+ Responsiveness+ Punctuality+ Quality
Andrea8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris and his team did a fabulous job working with us and within our budget. He made sure to include plants and colors that we liked, turning our landscaping from dull and overgrown to clean, colorful and so beautiful! I would highly recommend Coconut Grove for your landscape needs!

Custom landscape designLandscape installations+ Responsiveness+ Punctuality+ Quality
sunshine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris and his team were amazing partners to build a new landscape design. Frequent check ins on plant choices to include photos were much appreciated. The final outcome exceeded my expectations. Highly recommend!

Custom landscape designLandscape installations+ Responsiveness+ Punctuality+ Quality
Christian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

WOW! Chris and his team did an amazing job transforming my landscaping. He is an artist and excellent to work with! He has a very professional and dedicated team. He listened to my goals for the project and was always on-time. I have had many neighbors stop and ask for his number. I also view this as a long-term…

Custom landscape designLandscape installations+ Responsiveness+ Punctuality+ Quality
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

What can I say? They're artists. Coconut Grove completely renovated our front yard and exceeded our expectations in every way. From initial design to the final result, two words sum up their work: creativity and integrity. Choosing Coconut Grove is one of the best investments we've made in our home.

Custom landscape designGarden designGarden landscaping+ Responsiveness+ Punctuality+ Quality
Colleen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris and his crew were on time and very responsive, professional and great to work with. Chris had the knowledge to design a solution to my landscape problems.The transformation is amazing!

Backyard landscapingCustom landscape designGarden decorating+ Responsiveness+ Punctuality+ Quality
Barry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris and his team were very pleasant to deal with. The process from designing our landscape plan to installation of the plants and boulders was very smooth and timely. Chris is very creative and has a great eye for placing plants and other decorative landscape material where they look best. I would highly recommend Chris for any landscaping needs.

Custom landscape designDriveway landscapingLandscape installations+ Responsiveness+ Punctuality+ Quality
ReneeLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Coconut Grove Landscape & Design provided landscape design and installation services for us. They transformed our yard into a beautiful tropical feel. Extremely easy to work with, professional, knowledgeable, and very friendly. Chris, the owner, and Jeremy and Nick were all a true pleasure to deal with. I would…

Custom landscape designDriveway landscapingLandscape installations+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 72%Overpriced 6%Not sure 6%

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