Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
Coconut Grove Landscape & Design logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%92+54Reliability 26%88+23Value 15%86+13.1Craft & service penalty98−0.2Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Coconut Grove Landscape & Design

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 42 landscape designers · 4.9★ from 131 Google reviews

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Report card

Percentile vs other landscape designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Coconut Grove Landscape & Design is better than 92% of landscape designers.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Coconut Grove Landscape & Design is better than 88% of landscape designers.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Coconut Grove Landscape & Design is better than 98% of landscape designers.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Coconut Grove Landscape & Design is better than 86% of landscape designers.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Coconut Grove Landscape & Design is better than 100% of landscape designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Coconut Grove Landscape & Design is better than —% of landscape designers.–
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Reviews for your job

Customers hired Coconut Grove Landscape & Design for 8 kinds of job.

Coconut Grove Landscape & Design for sod installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.20
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 55/100.How Job match is calculatedBuilt only from reviews Google tagged “Sod installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.75%

All 5 Google reviews tagged “Sod installation”

Jennifer10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★

We had a very disappointing experience with this Coconut Grove landscaping company. The service fell well short of our expectations, and we have been extremely disappointed with both the quality of the work and the overall service. After the project was completed, multiple palm trees and other plants died. All five…

Customer photo from Jennifer's review
OverpricedLandscape installationsYard designsSod installation
Amanda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I cannot recommend Coconut Grove enough! Chris and Jeremy were fantastic to work with from start to finish and the project was completed not just on time but actually earlier than originally planned because they were able to get us in a couple days ahead of schedule. We are so so excited to use our new backyard - it…

Reasonable priceLandscape installationsYard designsCustom landscape design
Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent customer service and results. They were referred to me and I am doing the same. I will use this company again.

Customer photo from Nancy's review
Reasonable priceYard designsSod installation
Kyle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Coconut grove completed a large project for us. Complete new sod and grading in back yard, paver patio and small concrete pad. In front yard completed a large garden bed. Everything they did was spot on and looks amazing. Large crews made a large project complete in three days. I would 100% recommend for any project!

Reasonable priceGardening servicesYard designsGarden design
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

What can I say? They're artists. Coconut Grove completely renovated our front yard and exceeded our expectations in every way. From initial design to the final result, two words sum up their work: creativity and integrity. Choosing Coconut Grove is one of the best investments we've made in our home.

Custom landscape designGarden designGarden landscaping+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 72%Overpriced 6%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Custom landscape design22—
Landscape installations19—
Landscape design construction11—
Yard designs8—
Sod installation5—
Backyard landscaping5—
Garden landscaping4—
Walkway landscaping4—

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