PLUMBERS · DALLAS, TX
Cody & Sons Plumbing, Heating & Air logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%54+8.1Craft & service 20%65+13Value 10%51+5.1Momentum 8%89+7.1Track record 7%94+6.6Accountability 5%95+4.8Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE

Cody & Sons Plumbing, Heating & Air

Better than 68% of plumbers · #29 of 90

4.9★2,416 Google reviewsGoogle star rating as shown on Google Maps.
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
1.7%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
99%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Cody & Sons Plumbing, Heating & Air for cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 7

All 15 Google reviews tagged “Cleaning”

GLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Aaron provided Superior Customer Service! Aaron explained every single detail, both preventative and the issues/concerns that needed immediate attention. Aaron is a GREAT, knowledgeable Individual! Thank YOU Aaron!

CleaningService not listed+ Responsiveness+ Punctuality+ Quality
DanaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our AC was struggling in this heat and a Cody and Son's rep came out here and got the problems fixed and showed us some we didn't know we had. Michael B. Was out here sweating in the heat to help us stay cool. Great quick service. I highly reccomend. I'm gonna ask for the same tech next time!

CleaningA/C preventive maintenanceA/C system repair+ Responsiveness+ Quality+ Professionalism
MoniqueLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★

I will start by saying the second person who came to resolve the issue when our AC stopped working, Mike, was awesome and apologetic that they had to come out twice in two weeks. That said, we are not happy that they had to come out twice in two weeks for an issue that could have been addressed the first visit, and…

A/C system maintenanceCleaningA/C preventive maintenance
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike did a great job. He showed up on time and did the job correctly and efficiently. Great asset to your company

CleaningA/C system repair+ Responsiveness+ Punctuality+ Quality
CurtisLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Librian is awesome

A/C system maintenanceCleaningInstall thermostat+ Responsiveness+ Punctuality+ Quality
Kenneth10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Extremely satisfied with workmanship and quality service. Cody and Cameron were both very professional. Thank you. I’ll definitely be using your company again.

Cleaning
S4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

First time customer and was delighted with my service! Very communicative the day of the appointment. Service tech was professional, friendly and took time to make sure I understood everything, charges and services and demonstrated the issue was successfully resolved

CleaningA/C preventive maintenance+ Responsiveness+ Punctuality+ Quality
Margot1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike from Cody and Sons was very prompt, professional, and courteous. Loved that my friend recommended this business to me. Will continue to use them in the future.

CleaningA/C system repair+ Responsiveness+ Punctuality+ Professionalism
JimmyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional. Price upfront and took care of the issue right away. Will recommend them highly.

Cleaning+ Responsiveness+ Punctuality+ Quality
Brittany8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Franco came in and was the consummate professional. He patiently listed to the issue I was having, inspected the equipment, then explained thoroughly what was going on with my system and what the solutions were. He even offered me an annual package deal, which I would usually say no to, but it ended up saving me…

A/C system maintenanceCleaning+ Responsiveness+ Punctuality+ Quality
Jim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Franco was great! He kept me informed about everything he did. Super technician. A company with fair pricing.

A/C system maintenanceCleaningA/C system repair
Dirk4 years ago★★★★★

Rating only, no written review.

CleaningHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Adnan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Cleaning
Marissa5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceCleaningA/C system repair+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Cody, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.89★ (112 reviews)2024-Q2: 4.93★ (68 reviews)2024-Q3: 4.91★ (97 reviews)2024-Q4: 4.73★ (83 reviews)2025-Q1: 4.86★ (66 reviews)2025-Q2: 4.90★ (98 reviews)2025-Q3: 4.91★ (87 reviews)2025-Q4: 4.84★ (75 reviews)2026-Q1: 4.99★ (112 reviews)2026-Q2: 4.93★ (109 reviews)2026-Q3: 4.93★ (135 reviews)2026-Q4: 5.00★ (36 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$410-14% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 24%Reasonable 67%Overpriced 3%Not sure 6%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%54+8.1Craft & service 20%65+13Value 10%51+5.1Momentum 8%89+7.1Track record 7%94+6.6Accountability 5%95+4.8Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
44
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
54
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
65
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
51
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
89
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
94
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
95

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+586 / −4
Professionalism
+670 / −9
Responsiveness
+585 / −8
Punctuality
+560 / −3
Value
+427 / −11

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