PLUMBERS · DALLAS, TX
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%54+8.1Craft & service 20%65+13Value 10%51+5.1Momentum 8%89+7.1Track record 7%94+6.6Accountability 5%95+4.8Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%54+8.1Craft & service 20%65+13Value 10%51+5.1Momentum 8%89+7.1Track record 7%94+6.6Accountability 5%95+4.8Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORECody & Sons Plumbing, Heating & Air
Better than 68% of plumbers · #29 of 90
4.9★2,416 Google reviewsGoogle star rating as shown on Google Maps.
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
1.7%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
99%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Cody & Sons Plumbing, Heating & Air for garbage disposal repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 7 Google reviews tagged “Garbage disposal repair”
Rene13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
We have been extremely happy with Cody and Sons Matt was awesome, period. Grateful for him. We had huge gas leak. He was so patient with me.
Paid $1,000–1,200Great priceToilet repairGarbage disposal installationPlumbing leak detection
Rodgers5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Andrew has been very helpful with various different projects in the house. In addition, the staff that handles scheduling are always responsive and efficient.
Reasonable priceGarbage disposal installationPlumbing leak repairGarbage disposal repair
Deborah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
I did not have an apparent leak around my toilet, but there was clearly something wrong because the condo unit below me had water leaking through their bathroom ceiling air vent. I called CODY & SONS and they sent their technician, Caleb, to define the issue and make appropriate repairs. After troubleshooting, he…
Paid $200–400Reasonable priceToilet repairGarbage disposal repair+ Value
Allison4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Adarius was great!
Garbage disposal installationFaucet repairPlumbing leak repair
Paula1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Evan was wonderful! Very professional and quick. Really appreciated that he came just an hr after i called needing service.
Garbage disposal installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Excellent service no issues
Garbage disposal repair+ Responsiveness+ Quality+ Professionalism
LaToya3 years ago★★★★★
Rating only, no written review.
Garbage disposal repair+ Quality+ Professionalism
vs category
Blue = Cody, grey = plumbers average
Rating over time
Price
$410-14% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Great price 24%Reasonable 67%Overpriced 3%Not sure 6%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%54+8.1Craft & service 20%65+13Value 10%51+5.1Momentum 8%89+7.1Track record 7%94+6.6Accountability 5%95+4.8Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
44
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
54
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
65
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
51
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
89
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
94
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
95
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+586 / −4
Professionalism
+670 / −9
Responsiveness
+585 / −8
Punctuality
+560 / −3
Value
+427 / −11
