PLUMBERS · DALLAS, TX
Cody & Sons Plumbing, Heating & Air logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%54+8.1Craft & service 20%65+13Value 10%51+5.1Momentum 8%89+7.1Track record 7%94+6.6Accountability 5%95+4.8Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE

Cody & Sons Plumbing, Heating & Air

Better than 68% of plumbers · #29 of 90

4.9★2,416 Google reviewsGoogle star rating as shown on Google Maps.
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
1.7%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
99%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Cody & Sons Plumbing, Heating & Air for repair HVAC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$250–$1.7k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 8

All 21 Google reviews tagged “Repair HVAC” · showing 20

Dianne12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

After another company came out twice and had to order parts, Christian was here, had the parts and made the needed repairs. Amazing service.

Paid $100–200Reasonable priceHeating system repairRepair HVAC
Curtis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Amazing service from Evan and his partner they were able to access the issue and fix it without a hitch 5 stars

Ductless heating & A/C servicesHVAC system repairA/C preventive maintenance
Becky3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Service was excellent. Jeff is the best! Always professional, and answers all our questions or concerns. Jeff provides great customer service. Always happy to see Jeff. He made our new A/C installation go fast and easy. Will definite request Jeff for all future service needs.

Heating system maintenanceA/C preventive maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Bill9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Had to replace a sequencer. A little surprised by the price, but it got it done and I cannot say enough about the great customer experience.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Aaron10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Oh my lord, Mike was amazing!!! Very professional, knowledgeable and quick. Had all the items on his truck to fix my system right away. Explained the process clearly and let me know all my options. I will definitely be using these guys again for an future maintenance or repairs. Thank you!!!

Heating system maintenanceHeating system repairRepair HVAC+ Quality+ Professionalism
nancyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Daniel was on time and explained everything that needed to be done. Finished up in a timely manner. I've used Cody and sons for the 3 properties I own and have always felt that I received good value and service with no hard upselling.

A/C system maintenanceHVAC duct & vent cleaningHeating system maintenance
Antinita3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Very courteous and professional. He was very thorough and answered every question.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Amber11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Michael Boyd did a great job! Very professional and informative. I will be going through this company again.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
BrandonLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Christian was very professional and will use their services again.

A/C preventive maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Cody and Sons is always good for us. In the case we needed service somewhat urgently and they responded within hours. Nate was very professional and communicative.

Repair HVAC+ Responsiveness+ Professionalism
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

HVAC was leaking water. They had an appointment open and got it fixed today. Excellent job and service by Franco.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Angie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mike came to figure out why our blower was so loud. Showed us where it was broken. Couldn’t get the actual part same day so replaced it with a smaller motor until correct part arrived. He came back today and installed correct blower and did the check up that we signed up for on the whole system. He is very…

A/C system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nate came and fixed my AC quickly and efficiently. Thank you!

Repair HVAC
RSLocal Guide · 341 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Liberian was a great tech. On time, courteous and friendly. I would definitely use them again and will request Li.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Cindy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I really like the procedures for setting up an appointment; the notifications while waiting for the tech to arrive; and the bio with photo and credentials. Once the tech (Mike) arrived, he was courteous, professional, and knowledgeable. We will use them in the future.

Heating system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Katie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

HVAC duct & vent installationInstallationRepair HVAC
Cynthia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Sheria16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Repair HVAC+ Responsiveness+ Punctuality+ Professionalism
Reggie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Calix5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Repair HVAC+ Responsiveness+ Punctuality+ Quality

Show more repair HVAC reviews (1 more) →

vs category

Blue = Cody, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.89★ (112 reviews)2024-Q2: 4.93★ (68 reviews)2024-Q3: 4.91★ (97 reviews)2024-Q4: 4.73★ (83 reviews)2025-Q1: 4.86★ (66 reviews)2025-Q2: 4.90★ (98 reviews)2025-Q3: 4.91★ (87 reviews)2025-Q4: 4.84★ (75 reviews)2026-Q1: 4.99★ (112 reviews)2026-Q2: 4.93★ (109 reviews)2026-Q3: 4.93★ (135 reviews)2026-Q4: 5.00★ (36 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$410-14% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 24%Reasonable 67%Overpriced 3%Not sure 6%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%54+8.1Craft & service 20%65+13Value 10%51+5.1Momentum 8%89+7.1Track record 7%94+6.6Accountability 5%95+4.8Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
44
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
54
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
65
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
51
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
89
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
94
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
95

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+586 / −4
Professionalism
+670 / −9
Responsiveness
+585 / −8
Punctuality
+560 / −3
Value
+427 / −11

Compare with