Experts Reviews · Company report
Cody & Sons Plumbing, Heating & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Cody & Sons Plumbing, Heating & Air

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #64Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 2,416 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cody & Sons Plumbing, Heating & Air is better than 89% of plumbers.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cody & Sons Plumbing, Heating & Air is better than 87% of plumbers.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cody & Sons Plumbing, Heating & Air is better than 87% of plumbers.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cody & Sons Plumbing, Heating & Air is better than 99% of plumbers.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cody & Sons Plumbing, Heating & Air is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cody & Sons Plumbing, Heating & Air is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Cody & Sons Plumbing, Heating & Air for 8 kinds of job.

Cody & Sons Plumbing, Heating & Air for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$353–$1.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 88
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Outdoor plumbing system repair”

BLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

As always excellent service!!!! Cody & Sons never disappoints. Cameron came out today with excellent customer service skills. Very knowledgable and respectful to property! Very informative so kind and I believe he was training another young man whom also was great kind and respectful to property! They identified the…

Paid $1,000+Reasonable priceFaucet repairOutdoor plumbing system repairA/C preventive maintenance
Rene13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We have been extremely happy with Cody and Sons Matt was awesome, period. Grateful for him. We had huge gas leak. He was so patient with me.

Paid $1,000–1,200Great priceToilet repairGarbage disposal installationPlumbing leak detection
Berta7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a hot water leak that required multiple days of work requiring coordination across various companies. Cameron was the consummate professional keeping our family as top priority as he coordinated and “quarterbacked” the entire job. I highly recommend Cameron because I believe he provides this level of service…

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Bob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Andrew did a great job on repairing an old hydrant. I appreciate that he gave me all the possibilities (and costs) that could happen. Fortunately, he was able to repair it without having to break into the house wall. Thanks!

Paid $100–200Reasonable priceOutdoor plumbing system repair
Hector4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Adarius Was polite and prompt when he arrived. He performed his inspection of all my plumbing fixture to check for leaks or potential issues. Then addressed the problem I had with an exterior hose bib leak. He assessed and provided a couple of courses for repair to choose from. Then proceeded to complete the…

Paid $200–300Reasonable priceOutdoor plumbing system repair
ismael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Very pleased with the services provided. Pleasant and very professional. Explained details of the plumbing problems and the necessary repairs.

Paid $800–900Not sureDrain cleaningPlumbing pipe repairSewer cleaning
Andria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Matt was very helpful and we had several problems w our old plumbing the office was so understanding about scheduling! Definitely recommend and they also do heating and air they got you covered!!

Toilet repairOutdoor plumbing system repairSump pump repair
NimaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We had a sewage drain clog and Cody & Sons and Adarius came to the rescue - same day! Adarius had helped us with a service in the past and was just as helpful today!

Outdoor plumbing system repairWater tank repairService not listed+ Responsiveness+ Punctuality+ Quality
Jonathan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Scheduling was super easy and Evan and Max were right on time and very polite. The issue was fixed quickly and was done right. I highly recommend Evan and Cody & Sons for your plumbing needs!

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Deb1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matt was very professional and knowledgeable. Would recommend.

Plumbing leak detectionPlumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
ZAA2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional guys who fixed the problem!

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
PaulaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a leak that we could not find but the water meter was constantly running and our bills were over 250 a month. They were the only ones to find the leak two feet under the ground near the driveway were a pipe had cracked. The dug the hole repaired the pipe and put the dirt and grass back making it look like…

Plumbing leak detectionOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Professionalism
Neend1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am so happy with my sewer replacement. Evan was awesome, professional and very good at what he does. I will be calling on him and Cody and Sons again to help me with my remodel!

Faucet installationOutdoor plumbing system repairSewer repair+ Responsiveness+ Quality+ Professionalism
JuanLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My tía was very pleased with Franco & ur company. His service was well done. God bless you! Happy birthday merry Christmas & Happy new year.

Outdoor plumbing system repairThermostat repair+ Responsiveness+ Punctuality+ Quality
Annette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Superb

Outdoor plumbing system repair+ Quality+ Professionalism
Mickie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality

Price

$410-12% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 67%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
A/C preventive maintenance105—
HVAC system repair78$124–$818
Toilet repair72$227–$606
Plumbing leak detection64$124–$633
Drain cleaning63$227–$554
A/C system maintenance62$27–$483
A/C system repair59$246–$998
Plumbing leak repair58$278–$986

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