Analyzing 6,757,8566.8M ReviewsFor 19,12819.1K Experts

Experts Reviews · Company report
Cody & Sons Plumbing, Heating & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Cody & Sons Plumbing, Heating & Air

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #64Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 2,416 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cody & Sons Plumbing, Heating & Air is better than 89% of plumbers.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cody & Sons Plumbing, Heating & Air is better than 87% of plumbers.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cody & Sons Plumbing, Heating & Air is better than 87% of plumbers.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cody & Sons Plumbing, Heating & Air is better than 99% of plumbers.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cody & Sons Plumbing, Heating & Air is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cody & Sons Plumbing, Heating & Air is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Cody & Sons Plumbing, Heating & Air for 8 kinds of job.

Cody & Sons Plumbing, Heating & Air for shower repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$251–$718
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 86
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Shower repair”

Berta7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a hot water leak that required multiple days of work requiring coordination across various companies. Cameron was the consummate professional keeping our family as top priority as he coordinated and “quarterbacked” the entire job. I highly recommend Cameron because I believe he provides this level of service…

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
TonyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Matt was great. Easy to work with and very knowledgeable. Will be using Cody & Sons in the future.

Paid $800–1,000Reasonable priceToilet repairDrain cleaningPlumbing leak detection
Regina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Caleb was awesome!

Paid $400–500Reasonable priceShower repair
Jonathan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great service and knowledgeable technicians!

Shower repairToilet repair
Jacob9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Andrew, and the Cody & Sons team, provided a great experience from booking, confirming dispatch, and resolving the issues. Andrew walked me through each step of what he was doing, what caused the need for repair, and his resolution plan and the execution. As a new homeowner, it's peace of mind to see the process and…

Paid $800–900Shower repair
Dee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cameron was great! Very respectful and hard worker.

Paid $400–500Not sureRepair water fixturesShower repair
Robin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional and courteous. I schedule appointment however, they call back with an early appointment which fitted in my schedule perfectly.

Shower repair+ Quality+ Professionalism
Reese1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are awesome. They spent time explaining the issues and gave me multiple options for the work that needs to be done. I am confident they will do an amazing job and they will make sure anything done to my house will be perfect now and 30 years from now

Water heater installationPlumbing leak repairPlumbing pipe repair
Elizabeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've done work with Cody & Sons twice now. Once was A/C related, and now plumbing. They work smart, quick, and clean up after themselves. When I needed A/C work done, Mike and Jeff tried troubleshooting solutions before replacing the most expensive part, which ended up being the necessary solution. Mike, Jeff, and…

A/C preventive maintenanceFaucet repairShower repair+ Responsiveness+ Punctuality+ Quality
JoAnn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Shower repairDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet repairShower repair+ Responsiveness+ Quality+ Professionalism

Price

$410-12% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 67%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
A/C preventive maintenance105—
HVAC system repair78$124–$818
Toilet repair72$227–$606
Plumbing leak detection64$124–$633
Drain cleaning63$227–$554
A/C system maintenance62$27–$483
A/C system repair59$246–$998
Plumbing leak repair58$278–$986

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