Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%54+8.1Craft & service 20%65+13Value 10%51+5.1Momentum 8%89+7.1Track record 7%94+6.6Accountability 5%95+4.8Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORECody & Sons Plumbing, Heating & Air
Dallas, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 2,416 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: satisfaction.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Cody & Sons Plumbing, Heating & Air is better than 44% of plumbers.C
44
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Cody & Sons Plumbing, Heating & Air is better than 54% of plumbers.C
54
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Cody & Sons Plumbing, Heating & Air is better than 65% of plumbers.B
65
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Cody & Sons Plumbing, Heating & Air is better than 51% of plumbers.C
51
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Cody & Sons Plumbing, Heating & Air is better than 89% of plumbers.A
89
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Cody & Sons Plumbing, Heating & Air is better than 94% of plumbers.A
94
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Cody & Sons Plumbing, Heating & Air is better than 95% of plumbers.A
95
Reviews for your job
Customers hired Cody & Sons Plumbing, Heating & Air for 8 kinds of job.
Cody & Sons Plumbing, Heating & Air for thermostat repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 5
All 10 Google reviews tagged “Thermostat repair”
Ron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
I've used Cody & Sons for over a decade... The associates that replaced my Honeywell controller were efficient and I was able to get back to work quickly.
Reasonable priceThermostat repair+ Punctuality+ Quality+ Professionalism
Tina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Will always use Cody and sons
A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
JuanLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
My tía was very pleased with Franco & ur company. His service was well done. God bless you! Happy birthday merry Christmas & Happy new year.
Outdoor plumbing system repairThermostat repair+ Responsiveness+ Punctuality+ Quality
Ana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Franco was very informative of the problem and fix it with a great timely manner
Thermostat repair
Patrick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Work was repaired quickly
Thermostat repairService not listed+ Responsiveness+ Quality+ Professionalism
Layne11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
Highly impressed with the level of customer service from the technician to the support staff that clearly communicated cost, arrival times and problems with my AC. Will continue to hire them for any HVAC or plumbing needs.
Thermostat repair+ Responsiveness+ Punctuality+ Quality
Chandrima6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Franco did a great job! Knowledgeable and professional. He was able to identify the problem and correct it.
Thermostat repair+ Responsiveness+ Professionalism
Robin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Thermostat repair+ Responsiveness+ Punctuality+ Professionalism
Lynn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
A/C system maintenanceHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Greta2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
A/C system maintenanceThermostat repair+ Responsiveness+ Punctuality+ Quality
Price
$410-14% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 24%Reasonable 67%Overpriced 3%Not sure 6%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C preventive maintenance | 105 | — |
| HVAC system repair | 78 | $135–$946 |
| Toilet repair | 72 | $227–$618 |
| Plumbing leak detection | 64 | $124–$656 |
| Drain cleaning | 63 | $176–$580 |
| A/C system maintenance | 62 | $27–$454 |
| A/C system repair | 59 | $251–$1.2k |
| Plumbing leak repair | 58 | $295–$1.1k |
