Analyzing 6,723,7696.7M ReviewsFor 18,93618.9K Experts

Experts Reviews · Company report
Cody & Sons Plumbing, Heating & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Cody & Sons Plumbing, Heating & Air

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #64Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 2,416 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cody & Sons Plumbing, Heating & Air is better than 89% of plumbers.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cody & Sons Plumbing, Heating & Air is better than 87% of plumbers.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cody & Sons Plumbing, Heating & Air is better than 87% of plumbers.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cody & Sons Plumbing, Heating & Air is better than 99% of plumbers.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cody & Sons Plumbing, Heating & Air is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cody & Sons Plumbing, Heating & Air is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Cody & Sons Plumbing, Heating & Air for 8 kinds of job.

Cody & Sons Plumbing, Heating & Air for toilet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$554–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#47 / 83
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Toilet installation”

MargaretLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Evan and his partner came to my brother’s house to do the new plumbing for my brother’s total remodel of his bathroom. They were on time, courteous, and professional. I have had only good things to say about this company, for work done both at my home and my brother’s. My general contractor was also impressed.…

Paid $2,000+Great priceFaucet installationShower installationToilet installation+ Punctuality+ Quality+ Professionalism
Ron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

On time and knowledgeable.

Paid $500–600Reasonable priceToilet repairFaucet repairToilet installation
Mitchell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Evan and Max did an amazing job. You can tell they’re passionate and good at what they do, and the quality of the work shows. Friendly, professional, efficient, explained the issues and the fixes. They showed up on time, everything works well, and they left my bathrooms cleaner than they found them. No complaints.

Toilet installationService not listed+ Responsiveness+ Punctuality+ Quality
GuyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always on time. They send texts before arriving with photos of service tech. Work is fast. I scheduled less than 24 hours ago. No emergency fee or extra charges.

Toilet installationPlumbing leak repairA/C preventive maintenance+ Responsiveness+ Punctuality+ Quality
Wendi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

First time customer. Excellent customer service, easy scheduling, great communication. Cody was very polite and professional. We will definitely use Cody and Sons again.

Toilet installation+ Professionalism
TLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cody & Sons is my go to plumbing company. They’re on time, prices are reasonable and the plumbers know what they’re doing. I trust them to not overcharge and to get the job done.

Toilet installationWater heater repair+ Punctuality+ Quality+ Professionalism
Sabrina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionToilet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Price

$410-12% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 67%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
A/C preventive maintenance105—
HVAC system repair78$124–$818
Toilet repair72$227–$606
Plumbing leak detection64$124–$633
Drain cleaning63$227–$554
A/C system maintenance62$27–$483
A/C system repair59$246–$998
Plumbing leak repair58$278–$986

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