VETERINARY DENTISTS · BAKERSFIELD, CA
Coffee Road Animal Hospital & Pet Resort logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%52+18.2Reliability 15%57+8.5Craft & service 20%96+19.2Value 10%53+5.3Momentum 8%48+3.8Track record 7%89+6.2Accountability 5%98+4.9Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCORE

Coffee Road Animal Hospital & Pet Resort

Better than 68% of veterinary dentists · #7 of 22

4.7★1,222 Google reviewsGoogle star rating as shown on Google Maps.
4.70★last 12 monthsAverage stars on reviews from the last 12 months only.
4.6%1–2★ in 2 yrs (avg 5.7%)Share of reviews from the last 24 months that gave 1 or 2 stars.
90%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

No written reviews mention this job yet.

vs category

Blue = Coffee, grey = veterinary dentists average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.56★ (50 reviews)2024-Q2: 4.49★ (35 reviews)2024-Q3: 4.52★ (25 reviews)2024-Q4: 4.52★ (31 reviews)2025-Q1: 4.84★ (51 reviews)2025-Q2: 4.58★ (19 reviews)2025-Q3: 4.62★ (29 reviews)2025-Q4: 4.74★ (34 reviews)2026-Q1: 4.50★ (30 reviews)2026-Q2: 4.82★ (34 reviews)2026-Q3: 4.74★ (42 reviews)2026-Q4: 4.71★ (14 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 14%Reasonable 67%Overpriced 9%Not sure 10%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%52+18.2Reliability 15%57+8.5Craft & service 20%96+19.2Value 10%53+5.3Momentum 8%48+3.8Track record 7%89+6.2Accountability 5%98+4.9Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
52
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
57
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
96
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
53
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
48
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
89
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
98

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+145 / −3
Professionalism
+183 / −6
Responsiveness
+130 / −3
Punctuality
+0 / −0
Value
+117 / −1

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