VETERINARY DENTISTS · BAKERSFIELD, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%52+18.2Reliability 15%57+8.5Craft & service 20%96+19.2Value 10%53+5.3Momentum 8%48+3.8Track record 7%89+6.2Accountability 5%98+4.9Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%52+18.2Reliability 15%57+8.5Craft & service 20%96+19.2Value 10%53+5.3Momentum 8%48+3.8Track record 7%89+6.2Accountability 5%98+4.9Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCORECoffee Road Animal Hospital & Pet Resort
Better than 68% of veterinary dentists · #7 of 22
4.7★1,222 Google reviewsGoogle star rating as shown on Google Maps.
4.70★last 12 monthsAverage stars on reviews from the last 12 months only.
4.6%1–2★ in 2 yrs (avg 5.7%)Share of reviews from the last 24 months that gave 1 or 2 stars.
90%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Coffee Road Animal Hospital & Pet Resort for other pet boarding
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Other pet boarding”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.67%
All 4 Google reviews tagged “Other pet boarding”
★★★★★ Debbie · Edited 2 months ago
I have had to board my mini dachshund a couple of times in July for my medical appointments in LA. They have been able to take Augie both times. I really appreciate their willingness to take Augie when I call.
Reasonable priceOther pet boarding
★★★★ Scott · Edited 7 months ago
Usually a quick stop.
Other pet boarding
★★★★★ Elaine · 7 months ago
Rating only, no written review.
Reasonable priceOther pet boardingService not listed
★★★★ Frank · a year ago
Rating only, no written review.
OverpricedOther pet boarding
vs category
Blue = Coffee, grey = veterinary dentists average
Rating over time
Price
Not enough reviews with a price yet.
Great price 14%Reasonable 67%Overpriced 9%Not sure 10%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%52+18.2Reliability 15%57+8.5Craft & service 20%96+19.2Value 10%53+5.3Momentum 8%48+3.8Track record 7%89+6.2Accountability 5%98+4.9Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
52
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
57
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
96
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
53
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
48
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
89
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
98
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+145 / −3
Professionalism
+183 / −6
Responsiveness
+130 / −3
Punctuality
+0 / −0
Value
+117 / −1
