Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Customers frequently praise the company for punctual technicians, clear communication, and thorough cleaning of carpets, air ducts, and hard surfaces. Positive reviews highlight professional conduct, efficient scheduling, and reasonable pricing for services like dryer vent removal and floor sealing. However, some low-star reviews cite issues with post-service mess, incomplete stain removal, or discrepancies between quoted and final prices.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Bar = this company · dark tick = category median.
614 Google reviews we collected
Phrases our text analysis found in 499 written reviews
Price verdicts customers left with their Google review
Middle half of what 91 customers paid ($205–$580) · gold mark = category median.
How often each topic comes up in the written reviews
We read 499 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was professional, courteous, friendly and did great work.”
“We had 2 different guys come out, the first guy didn't even know how to talk to us and the second guy was rude and acted like he didn't want our business.”
“Jon was thorough and informative about the whole process.”
“…a vent left as it was before they arrived and finally making this the worst experience I have had with a business, fowl mouth Bernadette, levied her a…”
“Quick scheduling, fast and effective carpet cleaning, friendly technician, and reasonable rates.”
“Jonathan did a fantastic job cleaning my carpets I will highly recommend these guys especially Jonathan he did a fantastic job I will definitely come…”
“) He assured me the person inspecting my home could provide me an accurate quote with what services they would recommend.”
“The pricing was very affordable and there were no hidden fees, which made the whole experience feel transparent and reliable.”
“I thought it was a little overpriced yet Jonathan's a great guy and he did a great job!”
“The technician was professional, on time, and took the time to explain the process.”
“I highly recommend COIT to anyone needing reliable cleaning or restoration services.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired COIT Cleaning and Restoration for 7 kinds of job. Pick one to see what they paid and said.
Technician very friendly. He explained the process. The cleaning was done quickly and thoroughly.
My experience was amazing. From the time I left a phone message in the evening and the time I got a call back early in the morning. Jonathan was amazing when he came to my house and cleaned my dryer vent. First class excellent service. I highly recommend.
COIT revitalized my marble bathroom and did a beautiful job. Manuel was great to work with: very detailed and checked with me periodically to ensure my satisfaction.
Jonathan and Joshua completed the air duct and area rug cleaning work. They were both very pleasant and did a great job.
We had Jonathan E as our technician. He was very professional and did an amazing job! Our floors haven’t looked this good in a long time. We had our carpets and tile cleaned. From the quote to the finished job, very happy with the service. Will utilize again in the future
Quick scheduling, fast and effective carpet cleaning, friendly technician, and reasonable rates.
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 69 | — |
| Upholstery cleaning | 56 | $202–$465 |
| Pet stain & odor removal | 38 | — |
| Carpet steam cleaning | 37 | — |
| Area rug cleaning | 24 | — |
| Drapes & curtain cleaning | 3 | — |
| HVAC duct & vent cleaning | 2 | — |
4.8 ★★★★★ 614 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Technician very friendly. He explained the process. The cleaning was done quickly and thoroughly.
So far, so good. Scheduling, pricing and pickup were smooth and simple. Thanks to Tom and Jonathan.
Jonathan did a great job! He was professional, courteous, friendly and did great work. Thank you!
My experience was amazing. From the time I left a phone message in the evening and the time I got a call back early in the morning. Jonathan was amazing when he came to my house and cleaned my dryer vent. First class excellent service. I highly recommend.
COIT revitalized my marble bathroom and did a beautiful job. Manuel was great to work with: very detailed and checked with me periodically to ensure my satisfaction.
Wonderful efficient service and fairly priced. Will recommend everyone.
Great job and very fast! Definitely recommend.
First time using them for my rental house. They were amazing and fast. Would recommend.
Jonathan was great! He was professional and on time. They got me in the same day for carpet cleaning services. Jon was thorough and informative about the whole process. Would highly recommend!!
Jonathan and Joshua completed the air duct and area rug cleaning work. They were both very pleasant and did a great job.
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
