Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Col-Tech Appliance Repair Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Col-Tech Appliance Repair Services

Moore, OK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 318 Google reviews

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Report card

Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Col-Tech Appliance Repair Services is better than 92% of appliance repair.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Col-Tech Appliance Repair Services is better than 85% of appliance repair.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Col-Tech Appliance Repair Services is better than 100% of appliance repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Col-Tech Appliance Repair Services is better than 100% of appliance repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Col-Tech Appliance Repair Services is better than 100% of appliance repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Col-Tech Appliance Repair Services is better than 100% of appliance repair.A
100

Reviews for your job

Customers hired Col-Tech Appliance Repair Services for 8 kinds of job.

Col-Tech Appliance Repair Services for refrigerator repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$253–$427
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 23

All 7 Google reviews tagged “Refrigerator repair”

Mustang6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Patrick was friendly, professional and fixed the problem for a great price.

Refrigerator repair
Gretchen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very kind and polite. Diagnosed the problem quickly. I definitely will use this company again.

Freezer repairRefrigerator repairWashing machine repair+ Responsiveness+ Value
Kara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had called 5 companies to see to have our fridge looked at the week before Thanksgiving. Every single 1 was able to come out. A Google search showed Col-Tech Appliance Repair Service. Patrick was able to come out the next day and was responsive in all communication. Would absolutely recommend and use again.

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Adam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

The experience was very good. Open communication and timely service was provided. I would strongly recommend for use by anyone.

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Samantha10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Patrick was amazing! He was here within the same day to service my refrigerator, he was friendly and very professional. He got the part needed within the same day and even came back to finish the job within the same day. Super fast and efficient would highly recommend him to anyone - Thank you, Patrick!

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Gina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Patrick did an exceptional job with repairs to my dryer. He came out and was able to quickly diagnose the problem with my washer dryer . He had the parts on hand at a reasonable price to fix it. He was knowledgeable, professional, and got the job done quickly.

Refrigerator repairWasher/dryer repair+ Responsiveness+ Punctuality+ Quality
Maria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Refrigerator repair+ Responsiveness+ Quality+ Professionalism

Price

$262-3% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 70%Overpriced 0%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair10$132–$440
Dryer repair9$183–$365
Refrigerator repair7$253–$427
Dishwasher repair6$114–$390
Washing machine repair5$126–$371
Washer/dryer repair5$126–$335
Stove, cooktop & oven repair3$126–$427
Freezer repair3$176–$492

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