Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Colair Beauty Lounge & Med Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Colair Beauty Lounge & Med Spa

Mesa, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #105Position by Experts Score among all companies we track in this category. of 151 medical spas · 4.9★ from 807 Google reviews

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Report card

Percentile vs other medical spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Colair Beauty Lounge & Med Spa is better than 90% of medical spas.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Colair Beauty Lounge & Med Spa is better than 82% of medical spas.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Colair Beauty Lounge & Med Spa is better than 95% of medical spas.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Colair Beauty Lounge & Med Spa is better than 100% of medical spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Colair Beauty Lounge & Med Spa is better than 100% of medical spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Colair Beauty Lounge & Med Spa is better than 100% of medical spas.A
100

Reviews for your job

Customers hired Colair Beauty Lounge & Med Spa for 8 kinds of job.

Colair Beauty Lounge & Med Spa for BOTOX treatments

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Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “BOTOX treatments”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#73 / 81
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “BOTOX treatments”

Ashlie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Kayla does the best job with my Botox service. Incredible kind and helpful with all questions. I will always return

Great priceBOTOX treatments
Angel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

If you’re thinking about getting Botox, definitely check out Kayla! She’s amazing!

Great priceBOTOX treatments
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Easy Botox appt, calm atmosphere and very professional. Highly recommend.

Great priceBOTOX treatments
Amy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

I've been seeing Michelle as my injector for about 8 years. She's so kind and her skill is next to none. The results are always natural and I wouldn't trust this 54 year old face to anyone else.

Sculptra treatmentsBOTOX treatments
DanielleLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Love seeing Jen for my Botox. She takes her time and truly cares about what she’s doing. Will always recommend her.

Great priceBOTOX treatments
Wendy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I’ve been coming to Colair for a while now and always have great service. Did my first Botox consult and treatment with Kayla who was fantastic! Really took the time to go explain everything and respect my goals.

Reasonable priceBOTOX treatments
Williams4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Kayla was fantastic! My first time having treatments, put me at ease immediately. Had Xeomin treatment.

BOTOX treatments
Ashli2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Everyone is very nice and accommodating at Colair. Kayla is super sweet and informative. Will definitely be going back.

Reasonable priceBOTOX treatments
Beverly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Kayla was very thorough and explained the process from start to finish; she was very professional. The experience was flawless.

Reasonable priceBOTOX treatments
Sandy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Like most people I need to be choosy as to how I spend my money. Michelle was fantastic and helped me zero in on exactly what I needed - no more no less. She listens and is very knowledgeable and truthful about what will give me the greatest results for my budget. I highly recommend going to see her at Colair.

Great priceBOTOX treatments
GeorgiaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had been curious about Botox for quite some time and finally decided to schedule a consultation. I chose Colair because I’ve had wonderful facials at their Beauty Lounge in the past, so I already knew I was in good hands. I met with Kayla at the Med Spa, and I was extremely impressed from the moment we began.…

BOTOX treatments
gabriella3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jen is wonderful as always. She is very knowledgeable and takes the time to explain everything. I would highly recommend.

Reasonable priceBOTOX treatments
Irma4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent customer service and my nurse injector was amazing .

Reasonable priceBOTOX treatments
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dr. Kelly is wonderful, really listens and cares about her patients.

Skin treatmentsBOTOX treatments
AnnetteLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Gretchen has been doing my hair for quite some time and always gives me great advice, my hair is healthy and strong now. Michelle takes care of my face and I feel fabulous. Love them! The staff is very welcoming and cater to your needs. As soon as you walk in the door you're greeted with lovely smiles and treated like a vip! I'll never give up my salon!

Skin treatmentsIV therapyB-12 injections+ Communication+ Quality+ Professionalism
RIsa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Jennifer is amazing was able to get rid of my budge under my eye with botox and some other imperfections that i have dealt with.

BOTOX treatments
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I go to Colair for my hair and injectables. Michelle is a fantastic injector. Her expertise and technique is excellent. I am a picky critic because I’m a RN, and I have been so happy with my results from Botox. And I see Cally for my hair. Always gets my color exactly how I want it, just on point. And she’s a…

BOTOX treatmentsDysport treatmentShampoo & conditioning
Brittney7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am SO beyond glad I found Colair, not only is everyone so nice and beyond welcoming... but it is so close to home! I felt so welcome during my visit, almost cried sharing stories with the my aesthetic nurse that was taking care of me, Jennifer. I cannot wait to be back, plus I will definitely be using the salon and other ammentities they offer.

BOTOX treatmentsJUVÉDERM treatmentsLip fillers
Alexandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Michelle is the best injector and honest. This place is so worth it great nice people . Good vibes.

BOTOX treatments+ Communication+ Quality+ Professionalism
Kim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Poor service , rude customer service agent .

BOTOX treatments
Leslie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

BOTOX treatmentsSkin treatmentsWaxing
Jenn3 years ago★★★★★

Rating only, no written review.

BOTOX treatmentsHaircut

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 60%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Haircut98—
Hairstyling74—
Skin treatments68—
Shampoo & conditioning34—
BOTOX treatments22—
Dermaplaning18—
Basic facial14—
Waxing13—

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