Experts Reviews · Company report
Colair Beauty Lounge & Med Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Colair Beauty Lounge & Med Spa

Mesa, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #105Position by Experts Score among all companies we track in this category. of 151 medical spas · 4.9★ from 807 Google reviews

Report card

Percentile vs other medical spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Colair Beauty Lounge & Med Spa is better than 90% of medical spas.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Colair Beauty Lounge & Med Spa is better than 82% of medical spas.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Colair Beauty Lounge & Med Spa is better than 95% of medical spas.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Colair Beauty Lounge & Med Spa is better than 100% of medical spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Colair Beauty Lounge & Med Spa is better than 100% of medical spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Colair Beauty Lounge & Med Spa is better than 100% of medical spas.A
100

Reviews for your job

Customers hired Colair Beauty Lounge & Med Spa for 8 kinds of job.

Colair Beauty Lounge & Med Spa for haircut

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Jobs reviewedHow many Google reviews are tagged with this job.98
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Haircut”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 98 Google reviews tagged “Haircut” · showing 40

Holly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Gretchen is amazing! I share how I want my hair to look and she makes my wishes come true! She listens, coaches and teaches me so much. I appreciate her and the team at reception who welcome me warmly and hype me up when my hair looks great. Overall a great experience at Colair every time!

Reasonable priceShampoo & conditioningHaircutHairstyling
Josh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Langley was amazing! She talked to me about what I wanted and was genuinely interested in making sure I was happy with my style! Love that place!

Shampoo & conditioningHaircut
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Gretchen has been doing my hair for a year and she is amazing, masterful and absolutely gifted. She makes my thin, fine hair look great, easy to style, and always consistent! Her cuts “last” a long time too! Love, love, love the front desk team, product offerings, and especially Gretchen!

Haircut
Morgan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Absolutely amazing service!! Everyone there was soooo nice! And my hair look BEAUTIFUL after ! So sorry for forgetting his name but it started with an E and he’s the best of the best! He will be the only one touching my hair from now on!!

Customer photo from Morgan's reviewCustomer photo from Morgan's review
Great priceShampoo & conditioningHaircutHairstyling
Ahlea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Exceptional service at Colair. I’ve been going to get my haircut from Langley for years and I love it every single time! She does a wonderful job cutting my wavy/curly hair. Would highly recommend!

Reasonable priceShampoo & conditioningHaircutHairstyling
Monalisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

It was my first time, I was referred by a family member. I had such a great experience. I always have a hard time getting a good hair cut. I realize I was just going to the wrong place. It definitely worth the travel to get a great haircut. Rikae (my hairstyle) was so nice and listened to what I wanted to do what…

Reasonable priceShampoo & conditioningHaircut
Camille5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Colair is the best place to go for all of my pampering needs! Joanna always does the most amazing job on my hair color and extension services, Monika's Diamondglow facial always has me feeling so glowy and refreshed, and Michelle does the most amazing job on my filler! Love this salon and all of the amazing staff and treatments that are offered!

Great priceLip fillersHaircutAnti-aging facial
Al10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great shop and friendly professional staff. Sloan was excellent…got the cut I wanted and then some. She is very experienced with men’s cuts and cares about the overall esthetics. After I was pleased with the cut, she wasn’t and made adjustments. Thank you.

Reasonable priceShampoo & conditioningHaircut
Carolee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The staff is always so friendly and welcoming! Dakota did an amazing job on my haircut and style. It truly means so much when a stylist takes the time to listen to what you want and is able to bring that vision to life. I absolutely love how my hair turned out and couldn’t be happier with the experience. Thank you, Dakota!

Great priceHaircut
Krystie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I went to Gretchen ready to make a pretty big change after being mostly blonde for nearly five years and wanted to get closer to my natural color. I was nervous, and she could tell. She took the time to listen to my concerns and end goal, gave me options, and made me feel really comfortable with the decision. The…

Reasonable priceShampoo & conditioningBlowoutsHaircut
Darlene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tracy did a great job cutting my hair. I’ve been struggling with finding someone who listened to what I wanted and finally….. I found Tracy. She does amazing work and she really listens and delivers. Thanks Tracy!

Reasonable priceShampoo & conditioningBlowoutsHaircut
Halden10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve been going to Colair for close to 6 years now. The staff at Colair is the best! Sloan has been cutting my hair for over 3 years now there! I convinced my girlfriend to go and now she’s a regular as well after a laser hair removal appointment. I can’t recommended Colair enough!

Great priceHaircutLaser hair removal
MegLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My kid has long curly hair and Langley has been able to tame it and make her feel beautiful as well as Monica and Sage by taking care of her eyebrows. Great team!

Reasonable priceShampoo & conditioningEyebrow beautificationBlowouts
JacquelineLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I love the relationship I have with Colair Hair Salon. Everyone is always so friendly, welcoming, and helpful. I absolutely love my hairstylist, Langley. She really listens to me and always does such a beautiful job with my hair. I also recently had a facial with Sara to help with my skin, and I couldn’t be…

Reasonable priceShampoo & conditioningHaircutBasic facial
Jacqueline8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I can't recommend Colair Beauty Lounge & Med Spa enough! Their level of expertise is truly top-notch, and they consistently deliver amazing results. What sets them apart is that they provide exceptional, high-quality care at prices that are actually affordable. They take the time to listen, explain every step, and…

Great priceHaircut
Sandra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Amazing cut with Tracy! She listened to what I was wanting and gave me a personalized cut. I love her expertise!

Reasonable priceShampoo & conditioningHaircut
EthanLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I got my hair touched up and was a little nervous at first. everyone was awesome and friendly and Esgard was super proficient and did exactly what I was hoping for (especially with me being bad at knowing or explaining what I want)

Haircut
Emma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I LOVE COLAIR! I love Nilza, Langley, Kindall, Camille, everybodyyyyyy. It is always a good day if I am going to Colair. Langley is your girl for all things hair! Kindall is your girl for all things skin! Camille and Nilza are both absolutely wonderful as well and can answer any questions or concerns.

Reasonable priceShampoo & conditioningIV therapyAcne treatments
MorganLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Highly recommend Colair for your hair needs! This has been my first salon since moving from NY to AZ and I have had nothing but fantastic experiences in my 2+ years getting my hair done here. Esgard does amazing work and has transformed my hair into a look I consistently feel confident in which is something I never had with my NY based stylists.

Reasonable priceBlowoutsHaircutHairstyling
Jacob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Joanna did my hair she was super nice and very funny and made for a great experience I’m looking forward to my next appointment with her :)

Great priceShampoo & conditioningHaircut
Izzy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Esgard (i might be spelling his name wrong) is absolutely amazing and always leaves my hair looking better than I would've expected! I highly recommend him and the salon! Front desk is also always very kind :)

Customer photo from Izzy's review
Reasonable priceShampoo & conditioningBlowoutsHaircut
JenniferLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Esgard is my goto stylist for a great precision cut and style and I had a wonderful facial and brow services with Kindall. All the staff that I have encountered are really pleasant, prices are reasonable and the results are great.

Reasonable priceFacialEyebrow waxingShampoo & conditioning
Tish8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am so happy to have found Colair! Everyone there is super friendly and helpful. I was lookingfor a new stylist and after going over what I was looking for, Nilza at the front desk recommended Tracy. Perfect choice! After my consultation with Tracy, she knew just how to help me. Just the person I was looking for. I highly recommend!

Shampoo & conditioningHaircut
DeannaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was my first time at Colair Beauty Lounge & Med Spa and it definitely won't be my last! From the moment I walked in I was made to feel welcomed. My hair cut was with Gretchen, she came highly recommended for pixi cuts. She took the time to listen and ask questions so she could give me the best cut possible. She…

Reasonable priceShampoo & conditioningHaircut
Monica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I went to Colair for hair color and cut with Marika. She did such a great job! The color was beautiful and shiny. And, she cut my hair exactly as I wanted. I highly recommend her.

Reasonable priceShampoo & conditioningHaircutHair coloring
ErikaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently decided to cut off all my hair and arrived at my appointment full of anxiety. Gretchen was amazing - talking me off the ledge, explaining everything she was doing, and walked me through step by step how to style it so I didn’t have a hairmergency when I tried on my own. The cut came out gorgeous and I am…

Reasonable priceHaircut
PhillipLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Marika does a fantastic job cutting my hair short euth alot of texture.

Great priceHaircut
AnnetteLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Gretchen has been doing my hair for quite some time and always gives me great advice, my hair is healthy and strong now. Michelle takes care of my face and I feel fabulous. Love them! The staff is very welcoming and cater to your needs. As soon as you walk in the door you're greeted with lovely smiles and treated like a vip! I'll never give up my salon!

Skin treatmentsIV therapyB-12 injections+ Communication+ Quality+ Professionalism
Kimberly9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Callie is the best! I love my color and cut every time! She really listens to what I want and I always feel so happy with my hair when I leave. She is also very kind which makes it enjoyable during my visit.

HaircutHairstylingBalayage
Anthony8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I have been going to Colair for about a year and a half. I’ve seen Sloan and Joanna, both are amazing! It’s refreshing to go a business with such consistently high quality customer service! The entire team, is beyond welcoming and friendly!

HaircutIV therapyShampoo & conditioning
Essence4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love Colair! The positive environment, kind people, and pampering I receive! They have talented and experienced estis, nurses, and stylist! I have personally seen Sage, Chantelle, Gretchen, Esgard, and Kindall! You can't go wrong with anyone of their estis or stylist! :)

FacialHairstylingHaircut
KymLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sloan is the best! Everyone is so sweet and Colair has a great atmosphere. I always look forward to my appointment.

HairstylingHaircutService not listed
AngieLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I absolutely love Colair. From the moment you enter the door you are greeted with a smile. Joanna is amazing and knows how to cut hair. The staff is always so kind and attentive. If you ever get to meet the Rich, one of the owners, you are in for a treat. He cares about his customers, staff and community. If you are…

HairstylingHaircut
shelby7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This place is amazing! Not only was I able to get my hair done here, but also a facial AND Botox and lip filler. Before my facial, they did a face scan to see what’s underneath the surface of my skin, which was very humbling, but also allowed them to know what serums my skin needed, and educated me to use sun…

B-12 injectionsFacialHaircut
Amy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gretchen and the girls up front are the best. I would definitely recommend Clair to anyone.

Dysport treatmentHaircutSkin treatments
Sue8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gretchen is the best!! :D

B-12 injectionsBody waxingFacial
LighthouseLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sloan made getting my hair cut such a lovely experience that I will look forward to rather than put off until hair Gods force me to go… now that’s HARD to imagine! I can’t say enough about the staff all around, either. Each person truly cares about other humans and takes the time to connect with you. I love you Colair. ❤️❤️❤️ Be back soon.

HaircutSkin treatments
Karol15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I enjoy the atmosphere of Colair from the time I enter. The receptionists are friendly and efficient offering water or coffee. A relaxing way to wait. Sloan cuts, colors & styles my hair. She is amazing, committed to perfection. Extremely friendly & professional. Totally satisfied each time with the salon &…

HairstylingHaircutService not listed
Reyana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Would definitely recommend. I will be going back on the regular. I got a haircut from Daniel, and I love the expert job he did. All the staff was very friendly at the front desk as well.

HairstylingHaircut
Georgia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Colair is a well-run salon with very friendly, talented staff. Sloane is an artist with scissors.

HairstylingHaircut

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 60%Overpriced 0%Not sure 3%

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