Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Colair Beauty Lounge & Med Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Colair Beauty Lounge & Med Spa

Mesa, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #105Position by Experts Score among all companies we track in this category. of 151 medical spas · 4.9★ from 807 Google reviews

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Report card

Percentile vs other medical spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Colair Beauty Lounge & Med Spa is better than 90% of medical spas.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Colair Beauty Lounge & Med Spa is better than 82% of medical spas.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Colair Beauty Lounge & Med Spa is better than 95% of medical spas.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Colair Beauty Lounge & Med Spa is better than 100% of medical spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Colair Beauty Lounge & Med Spa is better than 100% of medical spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Colair Beauty Lounge & Med Spa is better than 100% of medical spas.A
100

Reviews for your job

Customers hired Colair Beauty Lounge & Med Spa for 8 kinds of job.

Colair Beauty Lounge & Med Spa for IV therapy

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “IV therapy”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “IV therapy”

KristinLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Dallas and her team cater to your needs. They pamper you and make you feel special. Sage is a master when it comes to eyebrow wax/tint and eyelash lift/tint.

Reasonable priceIV therapyEyebrow shaping
Emma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I LOVE COLAIR! I love Nilza, Langley, Kindall, Camille, everybodyyyyyy. It is always a good day if I am going to Colair. Langley is your girl for all things hair! Kindall is your girl for all things skin! Camille and Nilza are both absolutely wonderful as well and can answer any questions or concerns.

Reasonable priceShampoo & conditioningIV therapyAcne treatments
AnnetteLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Gretchen has been doing my hair for quite some time and always gives me great advice, my hair is healthy and strong now. Michelle takes care of my face and I feel fabulous. Love them! The staff is very welcoming and cater to your needs. As soon as you walk in the door you're greeted with lovely smiles and treated like a vip! I'll never give up my salon!

Skin treatmentsIV therapyB-12 injections+ Communication+ Quality+ Professionalism
Anthony8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I have been going to Colair for about a year and a half. I’ve seen Sloan and Joanna, both are amazing! It’s refreshing to go a business with such consistently high quality customer service! The entire team, is beyond welcoming and friendly!

HaircutIV therapyShampoo & conditioning
Tamara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sage did my facial, and Lisa my IV Therapy, both were very friendly and informative! Colair is not only close to home, but affordable. I no longer have to search, I have found my med-spa home!

IV therapySkin treatments

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 60%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Haircut98—
Hairstyling74—
Skin treatments68—
Shampoo & conditioning34—
BOTOX treatments22—
Dermaplaning18—
Basic facial14—
Waxing13—

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