Experts Reviews · Company report
Colair Beauty Lounge & Med Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Colair Beauty Lounge & Med Spa

Mesa, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #105Position by Experts Score among all companies we track in this category. of 151 medical spas · 4.9★ from 807 Google reviews

Report card

Percentile vs other medical spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Colair Beauty Lounge & Med Spa is better than 90% of medical spas.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Colair Beauty Lounge & Med Spa is better than 82% of medical spas.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Colair Beauty Lounge & Med Spa is better than 95% of medical spas.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Colair Beauty Lounge & Med Spa is better than 100% of medical spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Colair Beauty Lounge & Med Spa is better than 100% of medical spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Colair Beauty Lounge & Med Spa is better than 100% of medical spas.A
100

Reviews for your job

Customers hired Colair Beauty Lounge & Med Spa for 8 kinds of job.

Colair Beauty Lounge & Med Spa for shampoo & conditioning

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Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Shampoo & conditioning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 34 Google reviews tagged “Shampoo & conditioning” · showing 20

Holly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Gretchen is amazing! I share how I want my hair to look and she makes my wishes come true! She listens, coaches and teaches me so much. I appreciate her and the team at reception who welcome me warmly and hype me up when my hair looks great. Overall a great experience at Colair every time!

Reasonable priceShampoo & conditioningHaircutHairstyling
Josh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Langley was amazing! She talked to me about what I wanted and was genuinely interested in making sure I was happy with my style! Love that place!

Shampoo & conditioningHaircut
Lynne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Tracy did an amazing job today! Love the color!!!

Reasonable priceShampoo & conditioningBlowoutsHairstyling
Morgan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Absolutely amazing service!! Everyone there was soooo nice! And my hair look BEAUTIFUL after ! So sorry for forgetting his name but it started with an E and he’s the best of the best! He will be the only one touching my hair from now on!!

Customer photo from Morgan's reviewCustomer photo from Morgan's review
Great priceShampoo & conditioningHaircutHairstyling
Ahlea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Exceptional service at Colair. I’ve been going to get my haircut from Langley for years and I love it every single time! She does a wonderful job cutting my wavy/curly hair. Would highly recommend!

Reasonable priceShampoo & conditioningHaircutHairstyling
Monalisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

It was my first time, I was referred by a family member. I had such a great experience. I always have a hard time getting a good hair cut. I realize I was just going to the wrong place. It definitely worth the travel to get a great haircut. Rikae (my hairstyle) was so nice and listened to what I wanted to do what…

Reasonable priceShampoo & conditioningHaircut
Al10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great shop and friendly professional staff. Sloan was excellent…got the cut I wanted and then some. She is very experienced with men’s cuts and cares about the overall esthetics. After I was pleased with the cut, she wasn’t and made adjustments. Thank you.

Reasonable priceShampoo & conditioningHaircut
Marylee10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I want to compliment the entire staff at Colair. They tried so hard to accommodate my schedule! Joanna is the best! She’s very friendly and really knows hair!!!!

Reasonable priceShampoo & conditioning
Krystie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I went to Gretchen ready to make a pretty big change after being mostly blonde for nearly five years and wanted to get closer to my natural color. I was nervous, and she could tell. She took the time to listen to my concerns and end goal, gave me options, and made me feel really comfortable with the decision. The…

Reasonable priceShampoo & conditioningBlowoutsHaircut
SusanLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Gretchen is a ROCKSTAR! I have short hair, my boys have curly, she does it all! The entire staff is great!

Great priceShampoo & conditioningAcne treatments
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great staff welcome me right away showed me around the facility and explain all that they provide. Sit me in a relaxing spa room. Sloan was awesome. She explained everything in detail how to care for my hair and is passionate of her work.

Reasonable priceShampoo & conditioning
Darlene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tracy did a great job cutting my hair. I’ve been struggling with finding someone who listened to what I wanted and finally….. I found Tracy. She does amazing work and she really listens and delivers. Thanks Tracy!

Reasonable priceShampoo & conditioningBlowoutsHaircut
MegLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My kid has long curly hair and Langley has been able to tame it and make her feel beautiful as well as Monica and Sage by taking care of her eyebrows. Great team!

Reasonable priceShampoo & conditioningEyebrow beautificationBlowouts
Staci4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Love my cut, Dakota is amazing!

Great priceShampoo & conditioningHairstyling
JacquelineLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I love the relationship I have with Colair Hair Salon. Everyone is always so friendly, welcoming, and helpful. I absolutely love my hairstylist, Langley. She really listens to me and always does such a beautiful job with my hair. I also recently had a facial with Sara to help with my skin, and I couldn’t be…

Reasonable priceShampoo & conditioningHaircutBasic facial
J5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tracey is fantastic! She has worked her magic after listening to my 'hair woes.' I'm a fan!

Great priceShampoo & conditioningBlowoutsHairstyling
Sandra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Amazing cut with Tracy! She listened to what I was wanting and gave me a personalized cut. I love her expertise!

Reasonable priceShampoo & conditioningHaircut
Emma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I LOVE COLAIR! I love Nilza, Langley, Kindall, Camille, everybodyyyyyy. It is always a good day if I am going to Colair. Langley is your girl for all things hair! Kindall is your girl for all things skin! Camille and Nilza are both absolutely wonderful as well and can answer any questions or concerns.

Reasonable priceShampoo & conditioningIV therapyAcne treatments
Jacob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Joanna did my hair she was super nice and very funny and made for a great experience I’m looking forward to my next appointment with her :)

Great priceShampoo & conditioningHaircut
Izzy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Esgard (i might be spelling his name wrong) is absolutely amazing and always leaves my hair looking better than I would've expected! I highly recommend him and the salon! Front desk is also always very kind :)

Customer photo from Izzy's review
Reasonable priceShampoo & conditioningBlowoutsHaircut

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 60%Overpriced 0%Not sure 3%

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