Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Colair Beauty Lounge & Med Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Colair Beauty Lounge & Med Spa

Mesa, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #105Position by Experts Score among all companies we track in this category. of 151 medical spas · 4.9★ from 807 Google reviews

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Report card

Percentile vs other medical spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Colair Beauty Lounge & Med Spa is better than 90% of medical spas.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Colair Beauty Lounge & Med Spa is better than 82% of medical spas.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Colair Beauty Lounge & Med Spa is better than 95% of medical spas.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Colair Beauty Lounge & Med Spa is better than 100% of medical spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Colair Beauty Lounge & Med Spa is better than 100% of medical spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Colair Beauty Lounge & Med Spa is better than 100% of medical spas.A
100

Reviews for your job

Customers hired Colair Beauty Lounge & Med Spa for 8 kinds of job.

Colair Beauty Lounge & Med Spa for waxing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Waxing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Waxing”

MorganLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

If you were looking for a great facial experience, this is the place! I have been to many facial aestheticians before, and Monika is hands-down, the most amazing. She knows so much about skincare, and has helped me get on the right regimen to get my skin into shape. The treatment room is impeccably clean, relaxing…

Reasonable priceBasic facialDeep cleansing facialWaxing
Heather4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I have gotten my eyebrows waxed by Kindall for a while now. She is amazing! She really takes her time and is very particular. I have a hard time trusting people with my brows as I have had bad experience before but not Kindall. She’s the best! She also is amazing at facials and truly cares about your skin and helping you get the results you want. Book now!

Reasonable priceBasic facialWaxing
Casey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve been going to see Sage at Colair for almost 8 years and have never been disappointed! From waxing to facials she is the absolute best and I’m always leaving with a smile. Thank you Sage!

Basic facialWaxing
Carlos2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jessica and Shelby are always helpful and their professionalism is second to none. I always feel like a VIP when I walk through the door. Monica’s magic hands and skin tips have me getting daily compliments for my glow.

Great priceBasic facialHairstylingWaxing
Adrienne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Give Sage a raise. She is an angel and should be treated as such! Absolutely fabulous, professional and super kind.

Reasonable priceSkin treatmentsEyebrow beautificationFacial
Nancy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recommend Sarah for eyebrows. Absolutely amazing! She made my eyebrows just perfect!

WaxingService not listed
Sue8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gretchen is the best!! :D

B-12 injectionsBody waxingFacial
CourtneyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are FANTASTIC! I saw Sage and Michelle… they are so wonderful. Highly skilled and so thorough. I highly recommend

Skin treatmentsWaxing
M4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

LOVE Colair!!! I’ve been coming here for years and they have always taken excellent care of me and my son. Haircut, color, Brazilian blowout, brow wax & tint and amazing facials…I love the one stop shopping and the top notch service. They are also amazing with my teen son’s haircuts. He loves going and they have…

HairstylingHaircutShampoo & conditioning
Leslie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

BOTOX treatmentsSkin treatmentsWaxing
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

HairstylingHaircutSkin treatments
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

HairstylingHaircutSkin treatments+ Punctuality+ Cleanliness+ Quality
Stephanie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Eyelash extensionsHair extensionsHairstyling+ Punctuality+ Cleanliness+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 60%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Haircut98—
Hairstyling74—
Skin treatments68—
Shampoo & conditioning34—
BOTOX treatments22—
Dermaplaning18—
Basic facial14—
Waxing13—

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