Thomas FunkeLocal Guide · 58 reviewsTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe sales and warehouse teams are incredibly helpful!
Coldiron Event Rentals
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%63+40Reliability 28%55+15.5Replies to reviews 8%50+4.1Momentum penalty59−4.1Experts Score= 56Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#27 of 28 wedding rentalsPosition by Experts Score among all companies we track in this category. · better than 4%
4.7 ★★★★★ 61 Google reviews · 24 photos
87%five-star reviews
4.33★last 12 monthsAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
74%reviews answered by the owner
Nov 2026latest review
Coldiron Event Rentals at a glance
Customers frequently praise Coldiron Event Rentals for its professional setup and teardown crews, helpful staff, and clear communication regarding event layouts and last-minute requests. The company offers a wide range of equipment, including tents, tables, chairs, and dance floors, with reviewers noting reasonable pricing and easy pickup or delivery processes. However, some low-star reviews indicate that phone representatives can be condescending when customers make minor errors in their inquiries, and there are instances of missed return calls.
- Google rating: 4.7 out of 5 from 61 reviews (87% five-star).
- Reviews on this page: 61 Google reviews (48 with written comments, 5 with photos).
- Owner responses: the business replied to 74% of reviews.
- Most recent review: November 5, 2026.
- Service: Wedding Rental serving Deer Park, Ohio.
Data from Google, last updated November 12, 2026.
Score profile vs other wedding rentals
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Coldiron Event Rentals: 63/100 on this factor. Category median: 97.B
63
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Coldiron Event Rentals: 55/100 on this factor. Category median: 97.C
55
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Coldiron Event Rentals: 59/100 on this factor. Category median: 100.C
59
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Coldiron Event Rentals: 50/100 on this factor. Category median: 50.C
50
Bar = this company · dark tick = category median.
Star ratings
61 Google reviews we collected
- 5 stars5387%
- 4 stars47%
- 3 stars00%
- 2 stars00%
- 1 star47%
Praise vs complaints
Phrases our text analysis found in 48 written reviews
- Praise6496%
- Complaints34%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude2334%
- Would recommend1421%
- Speed & response1218%
- Price & value812%
- Quality & results69%
- Communication46%
What customers talk about
We read 48 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The sales and warehouse teams are incredibly helpful!”
“I would highly recommend Coldiron for your rental needs!”
“They showed up on time and were patient and helpful with us as we were first time 5K rookies!”
“Fantastic customer service, reasonably priced and easy to manage pick up and drop off.”
“Thank you Layne and ColdIron for a smooth and wonderful experience.”
“Layne was so nice and her communication from beginning to end was outstanding.”
People customers mention
- Layne 7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Exceptional customer service and rental products were excellent quality. Layne was so nice and her communication from beginning to end was outstanding. I would highly recommend Coldiron for your rental needs!
Joe11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
They go above & beyond to make sure their clients are happy! I highly recommend! Very professional customer service! Thanks so much! My family & friends will be clients for life!
Katie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Fantastic customer service, reasonably priced and easy to manage pick up and drop off. Would definitely use again!
Balbina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I highly recommend Coldiron for all my future events.They were extremely professional, very customer service eccentric, and it was easy to work with. Thank you Coldiron for making my husband 50th Birthday Celebration that more special.
Tianna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Layne and the Operational Staff at ColdIron are always so helpful and friendly. We've ordered a few times from them for our event needs and the customer service is always INCREDIBLE!!
JessicaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★
Representative was condescending on the phone because I provided some size/word slightly wrong in my inquiry request. It could’ve been addressed more positively, we are all working and so what if two things were wrong. So sorry 60x60 isnt a circle.. I said it’s for a round table so you couldn’t figure that out? It…
Photos
Customer reviews
4.7 ★★★★★ 61 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Susan Kamphaus3 reviewsTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExceptional customer service and rental products were excellent quality. Layne was so nice and her communication from beginning to end was outstanding. I would highly recommend Coldiron for your rental needs!
Joe Shawar11 reviewsTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey go above & beyond to make sure their clients are happy! I highly recommend! Very professional customer service! Thanks so much! My family & friends will be clients for life!
Katie Allen11 reviewsTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFantastic customer service, reasonably priced and easy to manage pick up and drop off. Would definitely use again!
Response from the owner · 5 months ago
Thank you so much, Katie! We’re glad to hear pickup and drop off was easy and that you had a great experience with our customer service. We truly appreciate your support and look forward to working with you again!
Balbina Maniet6 reviewsTotal number of Google reviews Balbina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI highly recommend Coldiron for all my future events.They were extremely professional, very customer service eccentric, and it was easy to work with. Thank you Coldiron for making my husband 50th Birthday Celebration that more special.
Response from the owner · 5 months ago
Thank you so much, Balbina! We truly appreciate your kind words and recommendation. It was an honor to be part of your husband’s 50th birthday celebration, and we’re so glad we could help make the event extra special. We look forward to helping with your future events!
Tianna Woodford2 reviewsTotal number of Google reviews Tianna has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLayne and the Operational Staff at ColdIron are always so helpful and friendly. We've ordered a few times from them for our event needs and the customer service is always INCREDIBLE!!
Response from the owner · 5 months ago
Thank you so much, Tianna! We truly appreciate your continued support and kind words about Layne and our operations team. Providing incredible customer service is always our goal, and we’re so glad we’ve been able to help with your events. We look forward to working with you again soon!
Jessica PoolLocal Guide · 32 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRepresentative was condescending on the phone because I provided some size/word slightly wrong in my inquiry request. It could’ve been addressed more positively, we are all working and so what if two things were wrong. So sorry 60x60 isnt a circle.. I said it’s for a round table so you couldn’t figure that out? It was the last rude comment I was going to hear from her during that call. I put in the request “or whatever sizes are close to these”. She also wanted to scoff at the size of a table at the event space which is out of my control… Also it’s up to the buyer what size they want for table cloths depending how much they want to hang over. Lost my business
Maeve Bray4 reviewsTotal number of Google reviews Maeve has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLayne was the best! She was extremely helpful making the rental process so easy and was so friendly, as well as the other employees I interacted with. Fair priced rentals. No complaints here!
Response from the owner · 11 months ago
Thank you so much for the wonderful review! We’re thrilled to hear that Layne made your rental experience easy and enjoyable, and we’re glad the rest of our team left a great impression as well. We truly appreciate your kind words and your business. We hope to welcome you back again soon!
Ayn Spieser3 reviewsTotal number of Google reviews Ayn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleColdiron is our go to for catering rentals. They go above and beyond every time.
Response from the owner · 11 months ago
Thank you so much for the kind words! We’re honored to be your go to for catering rentals. Our team loves going above and beyond, and it’s wonderful to hear that it shows. We appreciate your continued trust and look forward to working with you again soon!
Michelle Brier3 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOur experience with Coldiron tent rentals was wonderful! Layne couldn’t have been more helpful!! …and patient 🙂. She actually helped us design the layout of the tent for our wedding reception and made sure we had everything we needed. The setup crew was very professional and helpful. I highly recommend them!
Response from the owner · 11 months ago
Thank you so much for sharing your experience! We’re thrilled to hear that Layne was so helpful (and patient!) throughout the planning process and that she could assist with designing the perfect layout for your wedding reception. We’re also glad our setup crew made a great impression. Your recommendation means a lot to us. Congratulations again, and thank you for letting us be part of your special day!
Business details
- Address: 7623 Production Dr, Cincinnati, OH 45237
- Phone: (513) 882-2951
- Website: coldironeventrentals.com
- Service area: Deer Park, OH