MOVERS · DETROIT, MI
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%15+5.3Reliability 15%43+6.5Craft & service 20%66+13.2Value 10%29+2.9Momentum 8%12+1Track record 7%90+6.3Accountability 5%93+4.7Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%15+5.3Reliability 15%43+6.5Craft & service 20%66+13.2Value 10%29+2.9Momentum 8%12+1Track record 7%90+6.3Accountability 5%93+4.7Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40SCORECollege Hunks Hauling Junk and Moving Oakland County
Better than 31% of movers · #52 of 75
4.9★1,170 Google reviewsGoogle star rating as shown on Google Maps.
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yrs (avg 1.7%)Share of reviews from the last 24 months that gave 1 or 2 stars.
94%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
College Hunks Hauling Junk and Moving Oakland County for appliance removal & disposal
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Appliance removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
All 4 Google reviews tagged “Appliance removal & disposal”
Judy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
I called another company first. Left several messages and never got a return call. I called College, immediately was connected to a very polite woman who discussed various options and prices. We needed a large fridge moved from our Garage to our basement and possibly having them remove an old fridge and freezer…
Appliance removal & disposalOversized-item moving+ Responsiveness+ Punctuality+ Professionalism
CaitlinLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Jalen, Eric and Daivon did a fantastic job with our move! From start to finish they made it easy on us and took great care with our furniture and boxes. They were quick and efficient, super friendly. I will be calling College Hunks for all future moving/junk removal needs. My fiance and I cannot thank your team enough!
Appliance removal & disposalFurniture assemblyIn-state moving+ Punctuality+ Quality+ Professionalism
SueLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Best movers! Dave and Jalen we very nice, and removed a lot of furniture and an extremely heavy wood burning insert. Not a scratch anywhere.
Appliance removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Kelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Appliance removal & disposalFurniture removalMoving-related junk removal+ Responsiveness+ Punctuality+ Professionalism
vs category
Blue = College, grey = movers average
Rating over time
Price
$410-55% vs typical movers
Bar = middle half of what customers paid · gold mark = category median.
Great price 28%Reasonable 66%Overpriced 2%Not sure 5%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%15+5.3Reliability 15%43+6.5Craft & service 20%66+13.2Value 10%29+2.9Momentum 8%12+1Track record 7%90+6.3Accountability 5%93+4.7Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
15
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
43
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
66
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
29
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
12
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
90
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
93
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+240 / −2
Professionalism
+275 / −3
Responsiveness
+258 / −1
Punctuality
+131 / −1
Value
+225 / −4
